NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
207 reports46,000 miles · Feb 19, 2004
Engine And Engine Cooling
2000 OUTBACK WAGON, 5 SPD, WITH 48,000 MILES. I'VE BEEN GETTING A "HOT" COOLANT SMELL COMING FROM UNDER THE HOOD (DRIVER'S SIDE) FOR ABOUT THE LAST 1,000 MILES. WHEN THE COOLANT RESERVOIR RAN EMPTY I KNEW THERE WAS A PROBLEM AND TOOK IT IN TO THE DEALER'S SHOP. SURE ENOUGH, LEAKING HEAD GASKET ON DRIVER'S SIDE. WHEN THEY DID …
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2000 OUTBACK WAGON, 5 SPD, WITH 48,000 MILES. I'VE BEEN GETTING A "HOT" COOLANT SMELL COMING FROM UNDER THE HOOD (DRIVER'S SIDE) FOR ABOUT THE LAST 1,000 MILES. WHEN THE COOLANT RESERVOIR RAN EMPTY I KNEW THERE WAS A PROBLEM AND TOOK IT IN TO THE DEALER'S SHOP. SURE ENOUGH, LEAKING HEAD GASKET ON DRIVER'S SIDE. WHEN THEY DID THE REPAIRS, THE WATER PUMP WAS FOUND TO BE LEAKING AS WELL. THE GASKET AND WATER PUMP WERE REPLACED FREE OF CHARGE, BECAUSE THE VEHICLE STILL FALLS UNDER THE 60K MILE DRIVETRAIN WARRANTY. MY WIFE JUST BOUGHT A 2004 OUTBACK SPORT, WITH THE SAME 5 SPD 2.5 ENGINE. I'M HOPING SUBARU HAS FIXED THE HEAD GASKET PROBLEM IN THE NEW ENGINES, BECAUSE I'VE BEEN RECOMMENDING THESE VEHICLES TO A LOT OF PEOPLE AND NOW I'M STARTING TO WONDER. I LIVE IN MADISON; MORE SUBURU'S WERE SOLD HERE LAST YEAR THAN ANY OTHER CITY. I WOULD THINK THAT THE LAST THING SUBURU OF AMERICA WANTS IS A CITY FULL OF DISGRUNTLED SUBURU OWNERS, BUT THAT'S WHATS BOUND TO HAPPEN IF SOA DOESN'T LOOK INTO THESE REPORTED HEAD-GASKET, CLUTCH, AND AUTOMATIC TRANSMISSION PROBLEMS.
NHTSA ODI #10058466
36,000 miles · Feb 16, 2004
Suspension
BOTH REAR WHEEL BEARINGS HAVE FAILED PREMATURELY, ONE AT 38000 MILES AND AGAIN AT 75000 MILES AND THE SECOND AT 79000 MILES. THIS IS A WELL KNOWN DEFECT IN THIS YEAR SUBARU, AND IS POTENTIALLY DANGEROUS IF NOT IMMEDIATELY TAKEN CARE OF. *AK
NHTSA ODI #10058236
63,500 miles · Feb 15, 2004
Engine And Engine Cooling
FAILURE OF HEADGASKET ON 2000 SUBARU OUTBACK WAGON WITH 64,000 MILES. *AK
NHTSA ODI #10058208
63,600 miles · Jan 20, 2004
Service Brakes, HydraulicCrash
I OWN A 2000 SUBARU OUTBACK WAGON. WHILE DRIVING APPROXIMATELY 20MPH I ATTEMPTED TO MAKE A ROUTINE STOP IN TRAFFIC. THE CAR WOULD NOT SLOW DOWN, SO I DEPRESSED THE BRAKE TO THE FLOOR. THE ANTILOCK BRAKES SEEMED TO ENGAGE (I COULD FEEL THE STUTTERING) BUT THE CAR DID NOT SLOW QUICKLY ENOUGH AT ALL. NOTABLY THE TEMPERATURE WAS …
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I OWN A 2000 SUBARU OUTBACK WAGON. WHILE DRIVING APPROXIMATELY 20MPH I ATTEMPTED TO MAKE A ROUTINE STOP IN TRAFFIC. THE CAR WOULD NOT SLOW DOWN, SO I DEPRESSED THE BRAKE TO THE FLOOR. THE ANTILOCK BRAKES SEEMED TO ENGAGE (I COULD FEEL THE STUTTERING) BUT THE CAR DID NOT SLOW QUICKLY ENOUGH AT ALL. NOTABLY THE TEMPERATURE WAS ABOUT 8DEGREES FAHRENHEIT WITHOUT WINDCHILL. I HAVE SINCE DISCOVERED THAT SUBARU HAS RECALLED OLDER (1999) AND LATER (2002) MODELS FOR THIS EXACT SITUATION (HYDROLIC MASTER CYLINDER BRAKE FAILURE AT LOW TEMPERATURES). I PLAN TO CONTACT SUBARU TO FIND OUT WHAT THEIR POSITION IS ON THIS. I DO NOT FEEL THE CONSUMER SHOULD BE HELD RESPONSIBLE FOR A KNOWN DESIGN FLAW.*AK
NHTSA ODI #10054527
43,000 miles · Jan 15, 2004
Engine And Engine Cooling
MY LEFT HEAD GASKET BLEW IN DECEMBER 2002. IT WAS UNDER WARRANTY AT 30,000 AND COVERED. THE SAME HEAD GASKET BLEW AGAIN LAST WEEK AT 43,000 MILES. IT WAS UNDER WARRANTY AND COVERED. THIS DOESN'T SEEM RIGHT TO ME. HAS THIS BEEN A PROBLEM WITH OTHER SUBARU VEHICLES. MY DEALER ASSURES ME IT SHOULD BE OKAY NOW. I AM NOT SO SURE…
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MY LEFT HEAD GASKET BLEW IN DECEMBER 2002. IT WAS UNDER WARRANTY AT 30,000 AND COVERED. THE SAME HEAD GASKET BLEW AGAIN LAST WEEK AT 43,000 MILES. IT WAS UNDER WARRANTY AND COVERED. THIS DOESN'T SEEM RIGHT TO ME. HAS THIS BEEN A PROBLEM WITH OTHER SUBARU VEHICLES. MY DEALER ASSURES ME IT SHOULD BE OKAY NOW. I AM NOT SO SURE...IF IT BLOWS AGAIN AFTER 60,000 IT IS NOT COVERED. THE DEALER SAID WITH THE VEHICLE'S HISTORY, THEY WOULD PROBABLY COVER IT.
NHTSA ODI #10069886
Mileage unknown · Dec 23, 2003
Structure
WHILE DRIVING AT AN UNDETERMINED SPEED THE VEHICLE'S OVERDRIVE LIGHT ILLUMINATED ON THE DASHBOARD. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER. THE MECHANIC INFORMED THE OWNER THAT THE TRANSMISSION WAS RECALLED. THE OWNER STATED THAT THE DEALERSHIP WOULD NOT HONOR THE RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NL…
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WHILE DRIVING AT AN UNDETERMINED SPEED THE VEHICLE'S OVERDRIVE LIGHT ILLUMINATED ON THE DASHBOARD. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER. THE MECHANIC INFORMED THE OWNER THAT THE TRANSMISSION WAS RECALLED. THE OWNER STATED THAT THE DEALERSHIP WOULD NOT HONOR THE RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM CONSUMER RECEIVED RECALL NOTICE FOR PART QUALITY FOR REAR SUBFRAME ASSEMBLY. DEALERSHIP WOULD NOT PERFORM RECALL BECAUSETHE STATE OF NORTH CAROLINA WAS NOT INCLUDED IN THE STATES LISTED FOR THE RECALL.*MR
NHTSA ODI #10051953
50,000 miles · Dec 22, 2003
Engine And Engine Cooling
2000 SUBARU OUTBACK, 50,000 MILES, HEAD GASKET LEAKING, HAVE NUMEROUS COMPLAINT HERE AND ON THE WEB. OBVIOUSLY A DESIGN FLAW, DEALERSHIP NOT HELPFUL, OF COURSE IT'S JUST OUT OF WARANTY,HAD RECCOMENDED THESE TO MANY PEOPLE AND FRIENDS BOUGHT THEM, NOW NOT SO SURE. *AK
NHTSA ODI #10050913
56,000 miles · Dec 15, 2003
Vehicle Speed Control
AFTER PARKING THE VEHICLE IN THE GARAGE CONSUMER WAS WALKING AWAY AND NOTICED THAT VEHICLE WAS ROLLING BACKWARDS. VEHICLE WAS IN PARK, BUT FOR SOME REASON THE MECHANISM WAS NOT ENGAGED. VEHICLE WAS EXAMINED BY THE DEALER, BUT THE PROBLEM WAS NOT RESOLVED. *AK 2000 SUBARU OUTBACK EXPERIENCED ROLL BACK WHILE PARKED IN GARA…
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AFTER PARKING THE VEHICLE IN THE GARAGE CONSUMER WAS WALKING AWAY AND NOTICED THAT VEHICLE WAS ROLLING BACKWARDS. VEHICLE WAS IN PARK, BUT FOR SOME REASON THE MECHANISM WAS NOT ENGAGED. VEHICLE WAS EXAMINED BY THE DEALER, BUT THE PROBLEM WAS NOT RESOLVED. *AK 2000 SUBARU OUTBACK EXPERIENCED ROLL BACK WHILE PARKED IN GARAGE. VEHICLE TRAVELED BACKWARDS ABOUT 3 FEET UNTIL CONSUMER WAS ABLE TO OPEN DOOR AND ENGAGE THE EMERGENCY BRAKE. VEHICLE WAS TAKEN TO DEALER WHERE NOTHING COULD BE FOUND WRONG AS TO WHY ROLL BACKS OCCURRED.*MR
NHTSA ODI #10050526
54 miles · Dec 12, 2003
Power Train
CLUTCH SHUDDERS & REQUIRED REPLACEMENT. HINDSIGHT BEING 20/20, I REALIZE THE CLUTCH APPEARS TO HAVE BEEN DEFECTIVE FROM DATE OF DELIVERY. MY OWN REVIEW OF AUTOMOTIVE WEBSITES INDICATES THAT OTHERS HAVE EITHER HEARD OF OR HAVE HAD THIS PROBLEM AND SUBARU OF AMERICA HAS BEEN OF NO ASSISTANCE. I HAVE HAD NUMEROUS DISCUSSION IN TH…
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CLUTCH SHUDDERS & REQUIRED REPLACEMENT. HINDSIGHT BEING 20/20, I REALIZE THE CLUTCH APPEARS TO HAVE BEEN DEFECTIVE FROM DATE OF DELIVERY. MY OWN REVIEW OF AUTOMOTIVE WEBSITES INDICATES THAT OTHERS HAVE EITHER HEARD OF OR HAVE HAD THIS PROBLEM AND SUBARU OF AMERICA HAS BEEN OF NO ASSISTANCE. I HAVE HAD NUMEROUS DISCUSSION IN THE LAST FEW MONTHS WITH SOA ABOUT THIS AND THEY REFUSE TO ACKNOWLDGE THEY HAVE A PROBLEM. *AK
NHTSA ODI #10049658
37,484 miles · Dec 4, 2003
Power Train
AUTOMOBILE PERFORMANCE/MAINTENANCE. *NLM
NHTSA ODI #10049227
Official recalls
1Apr 22, 2003
THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.
Consequence & remedy
Consequence: IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗