I WAS ADVISED BY A MECHANIC ON 4/20/15 THAT THE REAR CRADLE IS VERY RUSTY, ENOUGH THAT I SHOULD AVOID CARRYING HEAVY LOADS. I JUST NOTICED ON THIS WEBSITE THAT THERE WAS A RECALL IN 2003 FOR INADEQUATE RUSTPROOFING OF THAT PART; HOWEVER, WE NEVER RECEIVED NOTICE OF A RECALL. CAN THIS BE REPAIRED OR REPLACED NOW? THERE WAS NO …
Read full complaint
I WAS ADVISED BY A MECHANIC ON 4/20/15 THAT THE REAR CRADLE IS VERY RUSTY, ENOUGH THAT I SHOULD AVOID CARRYING HEAVY LOADS. I JUST NOTICED ON THIS WEBSITE THAT THERE WAS A RECALL IN 2003 FOR INADEQUATE RUSTPROOFING OF THAT PART; HOWEVER, WE NEVER RECEIVED NOTICE OF A RECALL. CAN THIS BE REPAIRED OR REPLACED NOW? THERE WAS NO INCIDENT ASSOCIATED WITH THIS PROBLEM.
NHTSA ODI #10872273
240,000 miles · Feb 20, 2016
Suspension
THE REAR SUB-FRAME IS ROTTED AND ABOUT TO BREAK. WHILE DRIVING THE SUB-FRAME IS SHIFTING CAUSING LOUD BANGING. WHEN STARTING, STOPPING AND DRIVING THE LOUD BANGING IS HEARD FROM THE SHIFTING OF THE ROTTED SUB-FRAME.
NHTSA ODI #10837324
130,000 miles · Mar 18, 2014
StructureSuspension
THERE WAS A BURNED RUBBER SMELL AND NOISE COMING FROM THE LEFT REAR WHEEL AREA OF THE CAR. THE SUSPENSION SUBFRAME SNAPPED AND CAUSED THE LEFT REAR TIRE TO BE SHAVED FROM CONTACT WITH THE WHEEL WELL. WE WERE TOLD BY OUR MECHANIC THAT WE HAD NO RECOURSE ON THIS RECALL AND HE OFFERED US $500 FOR THE VEHICLE STATING THAT WE COULD…
Read full complaint
THERE WAS A BURNED RUBBER SMELL AND NOISE COMING FROM THE LEFT REAR WHEEL AREA OF THE CAR. THE SUSPENSION SUBFRAME SNAPPED AND CAUSED THE LEFT REAR TIRE TO BE SHAVED FROM CONTACT WITH THE WHEEL WELL. WE WERE TOLD BY OUR MECHANIC THAT WE HAD NO RECOURSE ON THIS RECALL AND HE OFFERED US $500 FOR THE VEHICLE STATING THAT WE COULD NOT GET IT FIXED BY SUBARU. WE ALSO CALLED SUBARU AND THEY SAID THAT THERE WAS NO RECALL FOR OUR VIN #. WE ARE CHECKING TO MAKE SURE THIS IS TRUE OR NOT. *TR
NHTSA ODI #10573240
169,712 miles · Jul 24, 2013
StructureSuspension
AFTER LOOKING AT SOME OF THE COMPLAINTS ABOUT THE SUB FRAME RECALL.MY MECHANIC LOOKED AT THE SUB FRAME ON A LIFT AND EXPLAINED THAT IT WAS RUSTED THRU AND UNFIXABLE.IF THIS CAR WAS PROPERLY UNDERCOATED UNDER THE RECALL IT WOULD NOT BE IN THIS CONDITION.I CALLED SUBARU AND THEY SAID THE WORK WAS DONE ON THE CAR PER THE RECALL.IT …
Read full complaint
AFTER LOOKING AT SOME OF THE COMPLAINTS ABOUT THE SUB FRAME RECALL.MY MECHANIC LOOKED AT THE SUB FRAME ON A LIFT AND EXPLAINED THAT IT WAS RUSTED THRU AND UNFIXABLE.IF THIS CAR WAS PROPERLY UNDERCOATED UNDER THE RECALL IT WOULD NOT BE IN THIS CONDITION.I CALLED SUBARU AND THEY SAID THE WORK WAS DONE ON THE CAR PER THE RECALL.IT IS FUNNY HOW THERE IS NO OTHER RUST THAN IN THE SPOT WHERE THE WORK WAS SUPPOSED TO BE DONE.I PAID $4200 FOR THIS CAR AND WANT MY MONEY BACK SUBARU SHOULD BE HELD ACCOUNTABLE FOR UNSATISFACTORY REPAIRS.IF THIS BREAKS IT COULD CAUSE SERIOUS INJURY TO MY SELF AND OTHERS.THEN THE CAR IS JUNK. *TR
NHTSA ODI #10531578
230,000 miles · May 5, 2013
Power TrainStructureSuspension
I WAS DRIVING ALONG, AROUND 50 MPH. I HIT A BUMP IN THE ROAD, AND THERE WAS A LOUD BANG. THE VEHICLE JERKED AND SWERVED, AS IT WAS SNOWING... I ALMOST LOST CONTROL. THE REAR SUB-FRAME WAS RUSTED OUT AND HAD BROKEN, ALLOWING THE REAR DIFFERENTIAL TO BREAK FREE AND SMASH UP INTO THE FUEL TANK AND CAUSE SEVERE JERKING. I HAD DON…
Read full complaint
I WAS DRIVING ALONG, AROUND 50 MPH. I HIT A BUMP IN THE ROAD, AND THERE WAS A LOUD BANG. THE VEHICLE JERKED AND SWERVED, AS IT WAS SNOWING... I ALMOST LOST CONTROL. THE REAR SUB-FRAME WAS RUSTED OUT AND HAD BROKEN, ALLOWING THE REAR DIFFERENTIAL TO BREAK FREE AND SMASH UP INTO THE FUEL TANK AND CAUSE SEVERE JERKING. I HAD DONE A LITTLE READING, SUBARU HAD A RECALL ON THIS VEHICLE FOR INFERIOR METAL ON THE REAR SUB-FRAME. THIS VEHICLE WAS IN FOR THE RECALL IN 2003. WHERE THEY DEEMED IT NOT BAD ENOUGH TO REPLACE THE SUB-FRAME, BUT CLEAN IT AND SPRAY IT WITH ANTI CORROSION SUBSTANCE. AS IT NOW STANDS, THE CAR IS NOT DRIVABLE, AND THE RECALL FIX WAS CLEARLY NOT A PROPER SOLUTION. I CALLED SUBARU, AND THEY TOLD ME THAT SINCE IT HAD BEEN IN FOR A RECALL IN 2003, THERE WAS NOTHING MORE ON THERE END THAT THEY WOULD DO. I AM A LONG TIME SUBARU FAN, AND I REALLY JUST WOULD LIKE THEM TO HONOR THEIR MISTAKE, AND FIX THE VEHICLE PROPERLY. OR PURCHASE IT BACK FROM ME, AND I WILL GLADLY PURCHASE ANOTHER SUBARU. I HAVE PHOTOS OF THE SUB-FRAME WHERE IT HAS CLEARLY RUSTED AND BROKE FREE. IT IS VERY CLEAR THAT THE METAL IS INFERIOR, CONSIDERING EVERYTHING ELSE ON THE UNDERSIDE OF THE VEHICLE IS IN FUNCTIONAL AND SERVICEABLE CONDITION. THANKS YOU. *TR
NHTSA ODI #10510682
117,000 miles · Dec 20, 2011
Suspension
TL* THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V153000 (SUSPENSION:REAR) AND WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED ISSUES WHEN THE MECHANIC ADVISED THE CONTACT THAT THE REAR SUBFRAME ASSEMBLY WAS COMPLET…
Read full complaint
TL* THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V153000 (SUSPENSION:REAR) AND WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED ISSUES WHEN THE MECHANIC ADVISED THE CONTACT THAT THE REAR SUBFRAME ASSEMBLY WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
NHTSA ODI #10440615
130,000 miles · Jun 21, 2011
Suspension
TL* THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE CONTACT STATED THAT THE REAR CROSS BAR WAS RUSTED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 03V153000 (SUSPENSION:REAR) FOR THE SAME FAILURE. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT THEIR EXPANSE AND NO FURT…
Read full complaint
TL* THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE CONTACT STATED THAT THE REAR CROSS BAR WAS RUSTED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 03V153000 (SUSPENSION:REAR) FOR THE SAME FAILURE. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT THEIR EXPANSE AND NO FURTHER ASSISTANCE WOULD BE OFFERED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
NHTSA ODI #10407708
104,000 miles · Sep 14, 2007
Suspension
FRONT STABILIZER/ROLL BAR BROKE ON LEFT SIDE. *JB
NHTSA ODI #10203042
124,923 miles · Oct 17, 2006
Suspension
FRONT STABILIZER BAR BROKE FOR SEEMINGLY NO REASON. *NM
NHTSA ODI #10171143
92,995 miles · Dec 20, 2005
Suspension
FRONT STABILIZER BAR BROKE IN HALF WHILE PULL OUT OF A GAS STATION. DRIVING ABOUT 15 MPH. THIS CAR IS ONLY DRIVEN ON HIGHWAYS/ BY WAYS NO OFF ROADING. HAS 93K ON CAR. SUBARU DEALER WILL NO GIVE A BREAK ON PRICE, PART OR LABOR BECAUSE THERE IS NO WARRANTY. I HAVE ALREADY FOUND 6 COMPLAINTS ABOUT THIS ON THIS SITE. *JB
THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.
Consequence & remedy
Consequence: IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗