Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
2825–50K
1850–75K
475–100K
2100–150K
3150K+
81 reports with mileage · 66 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports0 fire reports3 injury reports
What owners actually said
147 reports
40,600 miles · Jan 23, 2021
Electrical System
VEHICLE IS STOPPED, SHIFTED INTO PARK AND PARKING BRAKE IS ENGAGED. STEERING WHEEL IS STRAIGHT. KEY IS USED TO SHUT OFF ENGINE BUT WILL NOT MOVE INTO THE LOCK POSITION AND CAN NOT BE REMOVED. OCCURRING 50% OF THE TIME. RESTARTING ENGINE AND SHIFTING THROUGH REVERSE/NEUTRAL/DRIVE BACK TO PARK HAS EVENTUALLY ALLOWED KEY REMOVAL…
Read full complaint
VEHICLE IS STOPPED, SHIFTED INTO PARK AND PARKING BRAKE IS ENGAGED. STEERING WHEEL IS STRAIGHT. KEY IS USED TO SHUT OFF ENGINE BUT WILL NOT MOVE INTO THE LOCK POSITION AND CAN NOT BE REMOVED. OCCURRING 50% OF THE TIME. RESTARTING ENGINE AND SHIFTING THROUGH REVERSE/NEUTRAL/DRIVE BACK TO PARK HAS EVENTUALLY ALLOWED KEY REMOVAL.
NHTSA ODI #11389592
58,814 miles · Dec 28, 2020
SteeringUnknown Or Other
EXPERIENCED DIFFICULTY REMOVING KEY FROM IGNITION AFTER VEHICLE IS STOPPED AND ENGINE TURNED OFF. ISSUE RECURS FREQUENT BUT RANDOMLY. SOMETIMES IT REQUIRE SEVERAL ATTEMPTS TO RESTART AND SHUT-OFF ENGINE BEFORE KEY WOULD RELEASE FROM IGNITION. VEHICLE WAS RETURNED TO DEALER FOR REPAIR AND FAULTY PART IN SHIFTER ASSEMBLY REPLACED.
NHTSA ODI #11385364
44,000 miles · Nov 30, 2020
Visibility
TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED NEAR THE WINDSHIELD WIPER. CARTER SUBARU SHORELINE (17225 AURORA AVE N, SEATTLE, WA 98133; (206) 542-1166) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER…
Read full complaint
TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED NEAR THE WINDSHIELD WIPER. CARTER SUBARU SHORELINE (17225 AURORA AVE N, SEATTLE, WA 98133; (206) 542-1166) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
NHTSA ODI #11377138
74,424 miles · Nov 11, 2020
Structure
THE CHILD SAFETY LOCK ON THE REAR PASSENGER'S SIDE WILL NOT DISENGAGE. IT HAPPENED SUDDENLY (UNKNOWN). YOU CAN'T OPEN THE DOOR FROM THE INSIDE, BUT YOU CAN OPEN IT FROM THE OUTSIDE. THIS IS A SAFETY ISSUE BECAUSE PASSENGERS COULD NOT GET OUT OF THE DOOR IF AN ACCIDENT WERE TO OCCUR. THE VEHICLE WAS STATIONARY. THE ACTUATOR NE…
Read full complaint
THE CHILD SAFETY LOCK ON THE REAR PASSENGER'S SIDE WILL NOT DISENGAGE. IT HAPPENED SUDDENLY (UNKNOWN). YOU CAN'T OPEN THE DOOR FROM THE INSIDE, BUT YOU CAN OPEN IT FROM THE OUTSIDE. THIS IS A SAFETY ISSUE BECAUSE PASSENGERS COULD NOT GET OUT OF THE DOOR IF AN ACCIDENT WERE TO OCCUR. THE VEHICLE WAS STATIONARY. THE ACTUATOR NEEDS TO BE REPLACED. AFTER SEARCHING ONLINE RECENTLY THERE ARE A NUMBER OF PEOPLE WHO HAVE THIS ISSUE WITH THEIR SUBARU.
NHTSA ODI #11374078
48,000 miles · Oct 30, 2020
Electrical SystemUnknown Or Other
THE 2016 SUBARU LEGACY IGNITION KEEPS JAMMING THE KEY AFTER THE DRIVER HAS STOPPED THE VEHICLE AND PLACED IT IN PARK. THE KEY REMAINS JAMMED AND BECOMES DIFFICULT FOR THE DRIVER TO REMOVE. KEEP IN MIND THE TIRES ARE STRAIGHT WHEN THE VEHICLE IS PARKED AND THE KEY IS NOT BENT. THIS INCIDENT HAS OCCURRED SEVERAL TIMES THIS MONTH A…
Read full complaint
THE 2016 SUBARU LEGACY IGNITION KEEPS JAMMING THE KEY AFTER THE DRIVER HAS STOPPED THE VEHICLE AND PLACED IT IN PARK. THE KEY REMAINS JAMMED AND BECOMES DIFFICULT FOR THE DRIVER TO REMOVE. KEEP IN MIND THE TIRES ARE STRAIGHT WHEN THE VEHICLE IS PARKED AND THE KEY IS NOT BENT. THIS INCIDENT HAS OCCURRED SEVERAL TIMES THIS MONTH AND HAS NEVER OCCURRED PRIOR.
NHTSA ODI #11372419
86,000 miles · Oct 19, 2020
Electrical System
UNABLE TO REMOVE IGNITION KEY FROM STEERING COLUMN WITHOUT REPEATABLY SHIFTING CAR OUT OF AND BACK INTO PARK. DEALER CHARGES OVER $400 TO REPAIR A WELL KNOWN DEFECT WHICH WAS ISSUED A SERVICE BULLETIN IN MARCH 2018.
NHTSA ODI #11365219
150,000 miles · Oct 2, 2020
Steering
KEY DOES NOT COME OUT OF IGNITION AFTER PUTTING CAR IN PARK
NHTSA ODI #11362409
49,000 miles · Oct 1, 2020
Power Train
WHEN THE CAR IS STATIONARY AND SHIFTED INTO PARK AND IGNITION TURNED OFF, THE KEY BECOMES STUCK IN THE ACCESSORY POSITION AND KEY IS NOT ABLE TO BE REMOVED. EXTERIOR LIGHTING AND INTERIOR ELECTRONICS REMAIN ON. SUBARU IS AWARE OF THIS SHIFT PLATE SENSOR MALFUNCTION IS PRESENT IN 2016 LEGACY AND 2017 FORRESTER MODELS, AS FAR AS I…
Read full complaint
WHEN THE CAR IS STATIONARY AND SHIFTED INTO PARK AND IGNITION TURNED OFF, THE KEY BECOMES STUCK IN THE ACCESSORY POSITION AND KEY IS NOT ABLE TO BE REMOVED. EXTERIOR LIGHTING AND INTERIOR ELECTRONICS REMAIN ON. SUBARU IS AWARE OF THIS SHIFT PLATE SENSOR MALFUNCTION IS PRESENT IN 2016 LEGACY AND 2017 FORRESTER MODELS, AS FAR AS I KNOW, BUT HAVE NOT RECALLED THEM. IN ORDER TO REMOVE KEY, THE VEHICLE MUST BE TURNED BACK ON AND THE GEAR SHIFT SLAMMED INTO PARK, USUALLY MULTIPLE TIMES, TO ALLOW FOR THE IGNITION TO BE FULLY TURNED OFF AND THE KEY TO BE REMOVED. ONCE IT STARTED, IT WILL NOT QUIT UNTIL THE SENSOR HAS BEEN REPLACED. THE BACKUP CAM WITH ALSO TURN ON WHILE NOT IN REVERSE, PRESUMABLY RELATED TO THE SHIFT PLATE SENSOR MALFUNCTION.
NHTSA ODI #11362273
Mileage unknown · Sep 24, 2020
Unknown Or Other
KEY GETS STUCK IN IGNITION AFTER PUTTING VEHICLE IN PARK. IT IS AN INTERMITTENT ISSUE BUT AS TIME PASSES IT HAPPENS MORE AND MORE. THERE WAS A SERVICE BULLETIN ISSUED IN 2018 REGARDING THIS BULLETIN #16-112-18R. THIS HAS BEEN HAPPENING FOR OVER A YEAR AND A HALF. PER SUBARU OF AMERICA THEY ARE FULLY AWARE OF THE PROBLEM AS THE…
Read full complaint
KEY GETS STUCK IN IGNITION AFTER PUTTING VEHICLE IN PARK. IT IS AN INTERMITTENT ISSUE BUT AS TIME PASSES IT HAPPENS MORE AND MORE. THERE WAS A SERVICE BULLETIN ISSUED IN 2018 REGARDING THIS BULLETIN #16-112-18R. THIS HAS BEEN HAPPENING FOR OVER A YEAR AND A HALF. PER SUBARU OF AMERICA THEY ARE FULLY AWARE OF THE PROBLEM AS THEY GET A TON OF PHONE CALLS REGARDING THIS BUT HAVE NOT YET ISSUED A RECALL.
NHTSA ODI #11360888
33,000 miles · Jul 23, 2020
Unknown Or Other
INTERMITTENTLY CANNOT REMOVE KEY FROM IGINITION. CANNOT FULLY CUT THE CAR OFF.
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Consequence & remedy
Consequence: The loss of steering ability would increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence & remedy
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Additional source detail variants (2)
Power Train:driveline:differential Unit
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Power Train:driveline:driveshaft
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Consequence: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire.
Remedy: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57.
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence & remedy
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Additional source detail variants (2)
Power Train:driveline:driveshaft
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Power Train:automatic Transmission
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
2016 Subaru Legacy Problems, Complaints & Recalls | Skip That Year