Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
125–50K
050–75K
275–100K
0100–150K
0150K+
42 reports with mileage · 43 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports2 fire reports2 injury reports
What owners actually said
85 reports
7,000 miles · Dec 15, 2020
Visibility/wiper
TODAY, 12/14/2020 AT 430AM I STARTED MY CAR LIKE NORMAL. CURRENTLY TEMPS BELOW 30 OVER NIGHT. VEHICLE HAS A REMOTE START SYSTEM. LET THE VEHICLE WARM UP, WENT OUTSIDE AND GOT IN THE VEHICLE. NOTICED A 12 INCH CRACK ON THE LOWER PASSENGER SIDE, GOING TOWARDS THE MIDDLE. WASN'T THERE THE DAY BEFORE WHEN I PARKED IT. I PURCHASED TH…
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TODAY, 12/14/2020 AT 430AM I STARTED MY CAR LIKE NORMAL. CURRENTLY TEMPS BELOW 30 OVER NIGHT. VEHICLE HAS A REMOTE START SYSTEM. LET THE VEHICLE WARM UP, WENT OUTSIDE AND GOT IN THE VEHICLE. NOTICED A 12 INCH CRACK ON THE LOWER PASSENGER SIDE, GOING TOWARDS THE MIDDLE. WASN'T THERE THE DAY BEFORE WHEN I PARKED IT. I PURCHASED THIS VEHICLE BRAND NEW IN EARLY SEPTEMBER, ONLY 4 MONTHS OLD. I'VE CHECKED ONLINE AND HAVE SEEN HUNDREDS OF OTHERS WITH THE SAME ISSUE, AND EVEN A LAWSUIT BEING FILED AGAINST SUBARU. CONTACTED MY SUBARU DEALER WHERE I PURCHASED THE VEHICLE, THEY TOLD ME IT'S NOT COVERED UNDER WARRENTY, BUT WILL CONTACT SUBARU. WITH HUNDREDS OF OTHERS WITH THE SAME COMPLAINT AND SAFETY ISSUE. SEEMS AS THOUGH A RECALL SHOULD BE DONE ON THIS. ESPECIALLY SINCE THE EYESIGHT SAFETY SYSTEM HAS TO BE RECALIBRATED IF THE WINDSHIELD HAS TO BE REPLACED AND THAT SERVICE ALONE IS $1000. OTHERS IN FORUMS/ONLINE HAVE STATED THEY'VE BEEN THROUGH MULTIPLE WINDSHIELDS. SAME ISSUE, WHERE THEY'LL WAKE UP THE NEXT DAY TO A CRACK ACROSS IT.
NHTSA ODI #11383461
Mileage unknown · Dec 14, 2020
Visibility/wiper
OUR WINDSHIELD HAS CRACKED FOR NO APPARENT REASON. MY HUSBAND TOOK THE CAR OUT FOR LUNCH - NO DAMAGE. THEN HE WENT BACK OUT LATER THAT AFTERNOON AND THERE WAS A LARGE CRACK. EVEN IF SOMETHING HAPPENED TO HIT THE CAR (WHICH WOULD HAVE HAD TO BE SO MINOR THAT HE DIDN'T NOTICE), IT SHOULD NOT HAVE IMMEDIATELY CRACKED LIKE THIS. I H…
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OUR WINDSHIELD HAS CRACKED FOR NO APPARENT REASON. MY HUSBAND TOOK THE CAR OUT FOR LUNCH - NO DAMAGE. THEN HE WENT BACK OUT LATER THAT AFTERNOON AND THERE WAS A LARGE CRACK. EVEN IF SOMETHING HAPPENED TO HIT THE CAR (WHICH WOULD HAVE HAD TO BE SO MINOR THAT HE DIDN'T NOTICE), IT SHOULD NOT HAVE IMMEDIATELY CRACKED LIKE THIS. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS WITH ANY OTHER VEHICLE.
NHTSA ODI #11383421
7,000 miles · Dec 13, 2020
Visibility/wiper
THE WINDSHIELD ON MY 2020 SUBARU IMPREZA CRACKED BY ITSELF. THERE WAS NO DAMAGE SUSTAINED TO THE WINDSHIELD. NO MARKS FROM ANYTHING HITTING THE WINDSHIELD. IT CRACKED SIMPLY WHILE SITTING PARKED IN MY DRIVEWAY.
NHTSA ODI #11383204
2,900 miles · Dec 6, 2020
Visibility/wiper
WAS TRAVELING DOWN A HIGHWAY WHEN A VEHICLE CHANGED LANES, SPRAYING A LITTLE BIT OF SAND ONTO THE WINDSHIELD. SUDDENLY MY WINDSHIELD DEVELOPED A 10 INCH "L" SHAPED CRACK, STARTING FROM THE LEFT EDGE OF THE WINDSHIELD (ABOUT HALF WAY UP) AND CONTINUED STRAIGHT ACROSS TOWARDS THE MIDDLE OF THE WINDSHIELD.
NHTSA ODI #11378161
1,300 miles · Dec 6, 2020
Visibility/wiper
I RECENTLY BOUGHT A NEW 2020 SUBARU IMPREZA SPORT (BOUGHT AT 19 MI, CURRENT 1300 MI). VEHICLE WAS STATIONARY, PARKED OVERNIGHT, DURING A COLD NIGHT. THE NEXT MORNING AFTER DEFROSTING, I NOTICED A SMALL, 2' CRACK ORIGINATING FROM THE LOWER CENTER WINDSHIELD. UPON INSPECTION, THERE WAS NO MARK OF CONTACT BY DEBRIS. OVER THE COURSE…
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I RECENTLY BOUGHT A NEW 2020 SUBARU IMPREZA SPORT (BOUGHT AT 19 MI, CURRENT 1300 MI). VEHICLE WAS STATIONARY, PARKED OVERNIGHT, DURING A COLD NIGHT. THE NEXT MORNING AFTER DEFROSTING, I NOTICED A SMALL, 2' CRACK ORIGINATING FROM THE LOWER CENTER WINDSHIELD. UPON INSPECTION, THERE WAS NO MARK OF CONTACT BY DEBRIS. OVER THE COURSE OF THE DAY, THE CRACK GREW UP TO 10 INCHES. CONTACT MADE TO DEALERSHIP ABOUT DEFECT.
NHTSA ODI #11378075
20,000 miles · Nov 30, 2020
Visibility/wiper
MY VEHICLE WAS STATIONARY AND OFF, PARKED AT MY HOME. AS I WAS GETTING READY TO GO TO WORK THAT AFTERNOON, I NOTICED A CRACK IN THE WINDSHIELD. THIS CRACK WAS NOT THERE AFTER I FINISHED RUNNING AN ERRAND THAT MORNING. IT HAD TO HAVE HAPPENED WHILE THE VEHICLE WAS NOT IN USE AND STATIONARY. THERE IS NO CRACK OR CHIP TO INDICATE A…
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MY VEHICLE WAS STATIONARY AND OFF, PARKED AT MY HOME. AS I WAS GETTING READY TO GO TO WORK THAT AFTERNOON, I NOTICED A CRACK IN THE WINDSHIELD. THIS CRACK WAS NOT THERE AFTER I FINISHED RUNNING AN ERRAND THAT MORNING. IT HAD TO HAVE HAPPENED WHILE THE VEHICLE WAS NOT IN USE AND STATIONARY. THERE IS NO CRACK OR CHIP TO INDICATE ANY IMPACT WITH ANY EXTERNAL OBJECT. THE CRACK ORIGINATES AT THE BOTTOM CORNER WHERE THE WINDSHIELD MEETS THE FRAME OF THE VEHICLE. (PLEASE SEE ATTACHED PHOTO) THIS INDICATES TO ME, A FACTORY DEFECT. TO CLARIFY, I PLACED TAPE ON THE INSIDE OF THE WINDSHIELD TO MARK THE END OF THE CRACK. THIS IS NOT TO BE CONFUSED AS A CHIP OR MARK OF IMPACT.
NHTSA ODI #11377129
6,148 miles · Nov 27, 2020
Visibility/wiper
SMALL ROCK HIT THE WINDSHIELD AS BROKE VERY EASY. SEEING A LOT OF ISSUES WITH THE FRONT WINDSHIELD AND THEY ARE BREAKING EASY. COST $987.00 TO REPAIR. HAVE ALL RECEIPTS WILL PROVIDE IF NEEDED.
NHTSA ODI #11376764
8,000 miles · Oct 30, 2020
Visibility/wiper
WINDSHIELD CRACKED ON TWO SEPARATE OCCASIONS
NHTSA ODI #11372418
88,650 miles · Oct 22, 2020
Visibility/wiper
A CRACK BEGAN AT THE TOP OF THE WINDSHIELD JUST AT THE MEETING OF THE ROOF. THERE WAS NO NOTICEABLE INDENTION OF MARK OF A OBJECT IMPACTING THE WINDSHIELD. IT WAS OBSERVED FIRST THING IN THE MORNING WHILE IN THE DRIVEWAY - NOT ON THE ROAD.
NHTSA ODI #11365767
3,300 miles · Oct 9, 2020
Visibility/wiper
I WAS DRIVING ON THE HIGHWAY AND I LOOKED UP AND SAW THE CRACK START AT THE TOP OF THE WINDSHIELD. I PARKED IT IN THE GARAGE AND IT HAS GOTTEN WORSE SITTING IN MY GARAGE. I DIDN'T HIT ANY ROCKS OR ENCOUNTER ANY UNUSUAL DRIVING CONDITIONS.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2020 Subaru Impreza Problems, Complaints & Recalls | Skip That Year
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