IllustrationWINDSHIELD CRACKED
2020 Subaru Impreza
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2020 Subaru Impreza do not stand out strongly from the model-year median of 56.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impreza years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
125–50K
050–75K
275–100K
0100–150K
0150K+
42 reports with mileage · 43 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports2 fire reports2 injury reports
What owners actually said
85 reportsTHE FIRST CRACK OCCURRED SPONTANEOUSLY MID JULY 2020, STARTED ON THE PASSENGER SIDE WHILE DRIVING ON AN EXIT RAMP AT 40 MPH. MY PASSENGER NOTICE IT. I REPLACED THE WINDSHIELD ON 8/13/20. TODAY ( 10/5/20) THE WINDSHIELDED SPONTANEOUSLY CRACKED AGAIN... HEARD A "POP" AS I WAS DRIVING TO WORK ON A HIGHWAY AT 55MPH.
2200 MILES. WINDSHIELD CRACKED. 18 INCHES LONG. WHILE SITTING IN AN EMPTY PARKING LOT. CRACK STARTS FROM UNDER THE HOOD.
FRONT WINDSHIELD CRACKED WHILE DRIVING FOR NO APPARENT REASON. THE CRACK WAS FIRST NOTICED WHILE ON A CITY STREET WAITING FOR A TRAFFIC LIGHT TO CHANGE.
MY WINDSHIELD CRACKED LESS THAN A MONTH OF HAVING MY CAR. WHILE PARKED THE WINDSHIELD CRACKED. IT CRACKED INSIDE FROM BEHIND THE MIRROR BEFORE SPLINTERING INTO TWO LARGE CIRCULAR CRACKS. IT CONTINUE TO CRACK HORIZONTALLY OVERNIGHT.
TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. AFTER STOPPING THE VEHICLE AND INSPECTING UNDER THE HOOD, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS.…
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TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. AFTER STOPPING THE VEHICLE AND INSPECTING UNDER THE HOOD, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000. *LN THE CONSUMER STATED THAT THE BATTER HAD BEEN REPLACED AS THE PROBLEMS KILLED THE BATTERY. *AS
WITH 7,000 MILES ON IT, ONLY A FEW MONTHS AFTER PURCHASE, MY WINDSHIELD CRACKED FOR NO APPARENT REASON. I'VE HEARD THIS IS VERY COMMON AND THERE IS A CLASS ACTION LAWSUIT AGAINST SUBARU FOR IT. THE PATTERN IN WHICH MINE CRACKED IS SIMILAR TO WHAT OTHERS HAVE POSTED IN IMPREZA OWNERS FORUMS WHICH TELLS ME IT'S LIKELY A DEFECT AND…
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WITH 7,000 MILES ON IT, ONLY A FEW MONTHS AFTER PURCHASE, MY WINDSHIELD CRACKED FOR NO APPARENT REASON. I'VE HEARD THIS IS VERY COMMON AND THERE IS A CLASS ACTION LAWSUIT AGAINST SUBARU FOR IT. THE PATTERN IN WHICH MINE CRACKED IS SIMILAR TO WHAT OTHERS HAVE POSTED IN IMPREZA OWNERS FORUMS WHICH TELLS ME IT'S LIKELY A DEFECT AND NOT A TYPICAL CRACK.
APPROXIMATELY A 24 INCH LONG CRACK IN MY FRONT WINDSHIELD
A CRACK APPEARED ON THE WINDSHIELD WHILE IT WAS PARKED SO THERE WAS NO IMPACT ON THE GLASS WHEN IT OCCURRED. *TR
MY WINDSHIELD CRACKED IT ABOUT 2500 MILES. I WENT TO THE DEALER AND THEY SAID IT WAS A STONE CHIP HOWEVER I DIDN'T SEE ONE. A COUPLE OF WEEKS AGO AND IT CRACKED IN THE MIDDLE HORIZONTALLY JUST BELOW THE REARVIEW MIRROR. THE TWO CRACKS WERE NOT CONNECTED INITIALLY. HOWEVER I HIT A BUMP IN THE ROAD AND THEY DID CONNECT. THE CRACK …
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MY WINDSHIELD CRACKED IT ABOUT 2500 MILES. I WENT TO THE DEALER AND THEY SAID IT WAS A STONE CHIP HOWEVER I DIDN'T SEE ONE. A COUPLE OF WEEKS AGO AND IT CRACKED IN THE MIDDLE HORIZONTALLY JUST BELOW THE REARVIEW MIRROR. THE TWO CRACKS WERE NOT CONNECTED INITIALLY. HOWEVER I HIT A BUMP IN THE ROAD AND THEY DID CONNECT. THE CRACK GOES ALMOST ALL THE WAY ACROSS FROM ONE SIDE TO THE OTHER OF MY WINDSHIELD AT THIS POINT. *TR
Official recalls
121V587000 · Fuel System, Gasoline:delivery:fuel Pump
Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.