IllustrationMY WINDSHIELD CRACKED SEEMINGLY OVER NOTHING AND I REPLACED IT FOR $800 AND NOW IT HAS CRACKED AGAIN A WEEK AFTER SEEMINGLY OVER NOTHING
2020 Subaru Impreza
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2020 Subaru Impreza do not stand out strongly from the model-year median of 56.
About this comparison →How this year compares
Owner complaints by model year
Compare all Impreza years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
125–50K
050–75K
275–100K
0100–150K
0150K+
42 reports with mileage · 43 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports2 fire reports2 injury reports
What owners actually said
85 reportsVEHICLE IS LESS THAN ONE YEAR OLD WITH NO DAMAGE BUT A LARGE CRACK HAS BEGUN SPREADING DOWN THE WINDSHIELD FROM THE TOP EDGE IN THE LAST WEEK. THERE IS NO EVIDENCE OF A ROCK STRIKE OR OTHER DAMAGE TO CAUSE THIS. IT APPEARS TO BE A DEFECT IN THE WINDSHIELD ITSELF.
WINDSHIELD CRACKED FOR NO KNOW REASON. VEHICLE WAS PURCHASED NEW. WINDSHIELD CRACKED AT APPROXIMATELY 7,000 MILES. IT WAS A WARM DAY. GENUINE SUBARU SUN SHIELD WAS PLACED ON DASH TO KEEP HEAT OUT. WHEN I GOT INTO THE VEHICLE AND REMOVED THE SUN SHIELD THE WINDSHIELD WAS CRACKED.
DRIVING AT 40 MPH WITHOUT HITTING A BUMP, AND WITHOUT A LIT "HOOD AJAR" WARNING LIGHT, THE CAR'S HOOD FLEW OPEN SMASHING THE WINDSHIELD AND OBSTRUCTING THE DRIVER'S VIEW. THIS OCCURRED WHEN THE VEHICLE ONLY HAD 10,022 MILES ON IT AND WAS LESS THAN 1 YEAR IN SERVICE. THE VEHICLE WAS ON A CITY STREET WITH NO OTHER TRAFFIC. VEHICLE…
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DRIVING AT 40 MPH WITHOUT HITTING A BUMP, AND WITHOUT A LIT "HOOD AJAR" WARNING LIGHT, THE CAR'S HOOD FLEW OPEN SMASHING THE WINDSHIELD AND OBSTRUCTING THE DRIVER'S VIEW. THIS OCCURRED WHEN THE VEHICLE ONLY HAD 10,022 MILES ON IT AND WAS LESS THAN 1 YEAR IN SERVICE. THE VEHICLE WAS ON A CITY STREET WITH NO OTHER TRAFFIC. VEHICLE WAS TOWED TO DEALER, UNDER DEALER'S PROTEST.
AFTER REPLACING A BRAND NEW OEM WINDSHIELD FROM THE FIRST TIME ONE MONTH LATER I HAD TWO SMALL ROCKS HIT MY WINDSHIELD AND CRACKED IT I AM FORCED TO REPLACE IT FOR A SECOND TIME. THIS IS VERY UNACCEPTABLE.
TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE HEADLIGHTS BECAME INOPERABLE AND FAILED TO RETURN TO NORMAL OPERATION. THE CONTACT STATED THAT THE DRIVER MONITORING SYSTEM TEMPORARILY STOPPED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPA…
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TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE HEADLIGHTS BECAME INOPERABLE AND FAILED TO RETURN TO NORMAL OPERATION. THE CONTACT STATED THAT THE DRIVER MONITORING SYSTEM TEMPORARILY STOPPED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
WHILE SITTING IN A PARKING SPOT GETTING READY TO GO INTO A STORE, THE WINDSHIELD SUDDENLY CRACKED. IT LOOKS LIKE IT CRACKED AT THE BOTTOM AND WENT UP ABOUT 12 TO 15 INCHES.
MY FRONT PASSENGERS SIDE WINDSHIELD CRACKED. A TINY ROCK CAME UP AND MADE A 10 INCH CRACK.
TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND RETURNING, THE CONTACT BECAME AWARE OF A CRACK IN THE WINDSHIELD. THE CRACK STARTED ON THE PASSENGER'S SIDE OF THE VEHICLE AND WAS APPROXIMATELY AN INCH IN LENGTH. THE CONTACT CALLED THE GLASS COMPANY REFERRED TO BY THE INSURANCE CO…
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TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND RETURNING, THE CONTACT BECAME AWARE OF A CRACK IN THE WINDSHIELD. THE CRACK STARTED ON THE PASSENGER'S SIDE OF THE VEHICLE AND WAS APPROXIMATELY AN INCH IN LENGTH. THE CONTACT CALLED THE GLASS COMPANY REFERRED TO BY THE INSURANCE COMPANY AND THE WINDSHIELD WAS REPAIRED BUT NOT REPLACED. THE CONTACT CALLED ELK GROVE SUBARU (8581 LAGUNA GROVE DR, ELK GROVE, CA 95757, (888) 904-6612) AND IT WAS CONFIRMED THAT THE REPAIR THAT WAS PERFORMED WAS ADEQUATE AND THAT THE WINDSHIELD DID NOT NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 800.
FOR A NEW CAR THAT IS LESS THAN A YEAR OLD,5000 MILE,THE CHASSIS PARTS FALL OFF DURING DRIVING,WHICH IS TOO DANGEROUS IN MOTION - ON A CITY STREET -TURNING
Official recalls
121V587000 · Fuel System, Gasoline:delivery:fuel Pump
Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.