Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
125–50K
050–75K
275–100K
0100–150K
0150K+
42 reports with mileage · 43 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports2 fire reports2 injury reports
What owners actually said
85 reports
Mileage unknown · Jul 19, 2021
Visibility/wiper
When driving on freeways, twice in the last 6 months, the windshield was struck by a small piece of gravel and cracked immediately. The first time there was an impact indent and a 6 inch crack, the second time there was a star shaped indent and an 11 inch crack. The windshield does not seem strong enough to deal with small grav…
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When driving on freeways, twice in the last 6 months, the windshield was struck by a small piece of gravel and cracked immediately. The first time there was an impact indent and a 6 inch crack, the second time there was a star shaped indent and an 11 inch crack. The windshield does not seem strong enough to deal with small gravel impacts. In both cases the crack spread overnight as the car heated and cooled. Both times I had the windshield replaced by a USAA-certified glass replacement shop and recalibrated by Subaru.
NHTSA ODI #11425494
Mileage unknown · Jul 19, 2021
Unknown Or Other
A pebble hit the windshield while driving on the interstate highway which creating a roughly 12 inch crack starting in the upper passenger-side of the windshield. Within 24 hours, that crack has increased in length, now extending to the middle of the windshield. This has not been assessed by any repair facilities.
NHTSA ODI #11425397
Mileage unknown · Jun 14, 2021
Visibility/wiper
I was informed that the windshields in certain models are spontaneously cracking two inches from the bottom of the windshield - a tiny rock caused a 14 inch crack which is unheard of. Clearly, the windshield is terrible and Subaru doesn’t want to take responsibility for their faulty windshields. When I check Google, I am not the…
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I was informed that the windshields in certain models are spontaneously cracking two inches from the bottom of the windshield - a tiny rock caused a 14 inch crack which is unheard of. Clearly, the windshield is terrible and Subaru doesn’t want to take responsibility for their faulty windshields. When I check Google, I am not the only one.
NHTSA ODI #11420804
Mileage unknown · Jun 8, 2021
Visibility/wiper
Spontaneous windshield large crack while parked at worksite parking place on 06/07/2021. My safety was put at risk because I had to drive back home not knowing if the windshield would explode. I called the dealer (Herb Gordon Subaru in Silver Spring Maryland)right away (around 5:30 pm) and they gave me an appointment for repair …
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Spontaneous windshield large crack while parked at worksite parking place on 06/07/2021. My safety was put at risk because I had to drive back home not knowing if the windshield would explode. I called the dealer (Herb Gordon Subaru in Silver Spring Maryland)right away (around 5:30 pm) and they gave me an appointment for repair with an $800 estimate. They did not inform me of Subaru issued with windshields. This is a recently purchased pre-owned Certified vehicle on 3/22/2020. Called the insurance company and advised me to go in person talk to the dealership which I will today 6/8/2021. No warnings nor I noticed any thing hitting the windshield.
NHTSA ODI #11420067
Mileage unknown · Jun 2, 2021
Unknown Or Other
A crack in my windshield appeared, seemingly over night, and is rapidly growing at an alarming rate. Because of the crack if I do not get this replaced soon my vision will be impeded. This is a problem the affects 2020 Subaru Imprezas and is a current class action law suit. It has not yet been inspected. And there were no prior …
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A crack in my windshield appeared, seemingly over night, and is rapidly growing at an alarming rate. Because of the crack if I do not get this replaced soon my vision will be impeded. This is a problem the affects 2020 Subaru Imprezas and is a current class action law suit. It has not yet been inspected. And there were no prior warnings.
NHTSA ODI #11419343
20,355 miles · May 14, 2021
Forward Collision AvoidanceService Brakes
WHO: DAUGHTER 16YO (DRIVER), FATHER (FRONT PASSENGER SEAT), DAUGHTER 14YO (DRIVER SIDE REAR SEAT). VEHICLE: 2020 SUBARU IMPREZA WHAT: SUBARU ANTI-COLLISION ENGAGED UNNECESSARILY WHEN: 0704 EST 14 MAY 2021 WHERE: 41°43'07.4"N 81°14'08.3" MY 16YO DAUGHTER WAS DRIVING AND I WAS IN THE PASSENGER SEAT. WE WERE HEADING …
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WHO: DAUGHTER 16YO (DRIVER), FATHER (FRONT PASSENGER SEAT), DAUGHTER 14YO (DRIVER SIDE REAR SEAT). VEHICLE: 2020 SUBARU IMPREZA WHAT: SUBARU ANTI-COLLISION ENGAGED UNNECESSARILY WHEN: 0704 EST 14 MAY 2021 WHERE: 41°43'07.4"N 81°14'08.3" MY 16YO DAUGHTER WAS DRIVING AND I WAS IN THE PASSENGER SEAT. WE WERE HEADING EAST ON E WALNUT STREET AT APPROXIMATELY 35 MPH ABOUT TO CROSS THE S STATE STREET INTERSECTION. THERE WERE NO VEHICLES OR OBSTRUCTIONS IN FRONT OF THE VEHICLE. THE SUBARU ANTI-COLLISION BEGAN TO ALERT AND ABRUPTLY STOPPED THE VEHICLE. THE VEHICLE BEHIND US HAD TO BRAKE ABRUPTLY BUT DID NOT HIT US. I BELIEVE THIS WAS DUE TO THE SUN BEING LOW ON THE HORIZON AND DIRECTLY IN THE CAMERA'S VIEW. THIS IS THE FOURTH TIME THE ANTI-COLLISION HAS ENGAGED UNNECESSARILY. THE EVENTS PRIOR TO THIS, I WAS DRIVING LESS THAN 35 MPH IN MODERATE TO HEAVY TRAFFIC AND THE VEHICLE IN FRONT OF ME WAS EXITING THE ROAD CAUSING THE ANTI-COLLISION BRAKING TO ENGAGE.
NHTSA ODI #11416544
12,368 miles · May 1, 2021
Visibility/wiper
I GOT TO WORK AT 6AM AND THERE WAS NOTHING, GOT OUT AT 6PM AND SAW A BIG CRACK IN THE WINDSHIELD ON THE PASSENGER SIDE.
NHTSA ODI #11414725
13,350 miles · Mar 30, 2021
Visibility/wiper
HAD TO REPLACE THE OEM WINDSHIELD AGAIN DUE TO SMALL ROCK MAKING THE WINDSHIELD CRACK THE WHOLE SCREEN. THE SCREEN IS NOT UP TO STANDARDS AND HAS TO BE REPLACED ALOT! IT'S TO WEEK.
NHTSA ODI #11405493
1,800 miles · Mar 19, 2021
Visibility/wiper
WAS DRIVING TO WORK AND MY WINDOW STARTED TO FOG SO I TURNED ON MY DEFROSTER AND MY WINDOW STARTED TO FORM A CRACK FROM THE BOTTOM OF THE WINDOW AND WORKED ITS WAY UP ABOUT 10 INCHES AND THEN FORMED A T ABOUT 6 INCHES ON EACH SIDE AT THE TOP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2020 Subaru Impreza Problems, Complaints & Recalls | Skip That Year