2022 Subaru Forester

I believe the glass used for the front windshield in my 2022 Subaru Forester is structurally defective. I have experienced 3 chips in different areas of the windshield while driving at different times over the past 2 months. The most recent was October 11,2023. There were no loud impact sounds or obvious rocks strikes that impacted my windshield for each occurrence. I did hear a very faint noise when the latest chip appeared. It is my concern that if an object were to hit the type of glass used for this windshield while on the freeway it could shatter and cause harm to me and impair by ability to operate my Forester. I have read online of many problems with Subaru windshield glass occurring over many years and models. I believe this problem needs to be corrected most likely by changing the type of glass used. I reported this to a Subaru dealer. There were no warnings or other symptoms of the problem prior to the failure.

Overnight, my windshield cracked from the inside. The car was safely in the garage and is only driven by me. The crack was in a "J" or "L" formation on the driver's side, approximately 2.5 - 3", stemming from the dashboard. Nothing had hit or injured the windshield. Over the last few months, the crack has slowly expanded to a larger "L" formation. I've filed a claim with insurance but believe the crack is due to a faulty Subaru windshield.

At 5.000 miles I observed a crack in the lower portion of the windshield. The crack was vertical and about 8 inches in length. The crack was located almost in the center of the windshield. The crack is smooth to the touch on both the interior and exterior of the windshield. At no time to my knowledge did any objects strike the windshield. In the next few days of driving the crack grew to approximately 2 feet in length and spread horizontally across the passenger side. I contacted the dealer and was informed that the vehicle warranty does not cover glass. I made arrangements at a local auto glass shop to have the windshield replaced. I believe that the glass was defective.

The windshield seems to crack and get chipped very easily. I have been driving on the same freeway for 10 years. I bought the Subaru last year and have received four windshield cracks in one year. This can’t be a coincidence that this only became an issue with this specific vehicle. The windshield is incredibly expensive to replace yet breaks far too easily.

Windshield developed multiple small chips for no apparent reason. I am the only one who drives the car and never felt any rock or pebble hitting my windshield. Chips were small (less than 1cm). I took the car to my authorized Subaru Dealer (Pembroke Pines, Florida) to be inspected and they told me that windshield needed to be replaced. They did not accept that this was a manufacturer problem and they told me it was not covered by my warranty. They referred to a company they work with to replace my windshield. I am uploading pictures of some of the chips. There were more but I did not take pictures of all of them. Chips were all over the windshield which obviously is very unlikely to happen and never happened to me before with any of my cars.

2 incidents. First day we took car home the vehicle infotainment system failed while phone was connected to Apple CarPlay. Screen went black and there was a loud noise like interference. Has happened repeatedly since, supposedly due to needing a firmware update but it’s been a well documented problem in Subaru automobiles for several years and the manufacturer has done nothing to alleviate the flaw. Second incident involves the windshield cracking in the lower driver side with no apparent cause from anything striking the windshield. Again, this is a well documented issue and there are several complaints on nhtsa.gov from other unhappy customers