2020 Subaru Forester

I PURCHASED THE VEHICLE ON SATURDAY, NOVEMBER 30, 2019. AS I BEGAN MY DRIVE TO WORK THE FOLLOWING FRIDAY (DECEMBER 6), I NOTICED A SMALL CRACK AT THE BOTTOM OF THE WINDSHIELD. I REPORTED IT TO THE DEALERSHIP SINCE I PURCHASED WINDSHIELD REPAIR COVERAGE AND THE INSURANCE COMPANY STATED THAT I NEEDED TO CONTACT THE DEALERSHIP SINCE MY VEHICLE WASN'T IN THEIR SYSTEM YET. THE DEALERSHIP SAID THAT IT WOULD HAVE TO LOOK INTO IT AND GET BACK WITH ME. THE FOLLOWING MORNING WHEN I WENT TO DRIVE THE VEHICLE, THE CRACK SPREAD TO MORE THAN 6 INCHES. I WAS TOLD THAT MY COVERAGE DOES NOT INCLUDE WINDSHIELD REPLACEMENT, WHICH IS NOW REQUIRED DUE TO THE SIZE OF THE CRACK, AND THAT IT WOULD COST $859.19 TO DO SO.

PURCHASED A 2020 SUBARU FORESTER SPORT. FIVE DAYS LATER, WOKE UP TO FIND A 2-3 FOOT LONG CRACK THROUGH THE WINDSHIELD, STARTING AT THE VERY EDGE OF THE GLASS (THE BLACK PART). NO EVIDENCE OF ANY ROCKS, IMPACT, CHIPPING, ETC. - WHEN I TOOK IT TO BE REPLACED, THE DEALERSHIP AGREED BUT SAID 'UNFORTUNATELY SUBARU DOES NOT COVER GLASS'. I INFORMED THEM THIS HAS BEEN AN ONGOING ISSUE WITH SUBARU, WHICH THE DEALERSHIP SAID THEY WEREN'T AWARE OF. I HAD TO PAY $500 FOR A NEW WINDSHIELD ON A CAR I BOUGHT 5 DAYS PRIOR, WITH NOTHING CAUSING THE CRACK.

I WAS DRIVING MY 2020 SUBARU FORESTER SPORT IN THE LEFT LANE ALONG AN ON-RAMP TO THE HIGHWAY, WHICH CONSISTS OF A ROAD THAT CURVES TO THE RIGHT. THERE WAS SNOW ON THE GROUND BUT THE ROADS WERE CLEAR AND DRY. SUDDENLY AND IN A MATTER OF A FEW SECONDS, THE CAR BEGAN TO BEEP CONTINUOUSLY WHILE THE STEERING WHEEL VEERED TO THE LEFT AND LOCKED, AND THE ANTI-LOCK BRAKE SYSTEM KICKED IN AS I TRIED TO CORRECT THE WHEEL AND BRAKE THE CAR. I WAS SUDDENLY COMPLETELY OUT OF CONTROL OF THE VEHICLE AS THE CAR DROVE ME OFF THE ROAD AND DOWN INTO THE SNOWY MEDIAN, WHERE IT ROLLED AT LEAST ONCE BEFORE LANDING UPRIGHT. I BELIEVE THE ERROR WITH THE CAR MAY HAVE OCCURRED WITH SUBARU'S BRAND-NEW LANE CENTERING TECHNOLOGY, RELEASED WITH THE 2020 EDITION VEHICLES. THE TECHNOLOGY WILL PHYSICALLY DIRECT THE STEERING WHEEL TOWARDS THE CENTER OF THE LANE IF IT DETECTS THE VEHICLE IS GETTING TOO CLOSE TO EITHER LANE LINE. LANE CENTERING IS A FEATURE OF THE SUBARU'S DRIVER ASSIST TECHNOLOGY, CALLED EYESIGHT. I'M UNSURE IF THE MALFUNCTION OCCURRED WITH EYESIGHT OR WITH THE LANE CENTERING FUNCTION SPECIFICALLY.

WE VERY RECENTLY PURCHASED THIS 2020 FORESTER....LESS THAN 1000 MILES. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND WHEN WE GOT IN IT THE NEXT MORNING THE WINDSHIELD HAD A SMALL CRACK IN IT! I HOPE THIS ISN'T A SIGN OF THINGS TO COME, ESPECIALLY AFTER READING THE POSTS ON HERE OF 2019 FORESTERS WITH WINDSHIELD PROBLEMS. I TOOK IT STRAIGHT TO A WINDSHIELD REPAIR COMPANY AND HAD IT REPAIRED BEFORE THE CRACK GOT WORSE.

PASSENGER SIDE AIR BAGS ARE NOT ENABLED WITH A PERSON SITTING IN THE SEAT USING A SEAT BELT EXTENDER. THERE ARE FLAWS ON THE SOFTWARE THAT IDENTIFY THE PASSENGER ACTIONS ENTERING THE CAR, WHEN THE SEAT BELT IS FASTENED AND WHETHER OR NOT A SEAT BELT EXTENDER HAS BEEN USED. IF A SEAT BELT EXTENDER IS ALREADY IN PLACE, THE CAR REFUSES TO ENABLE THE AIR BAGS AFTER A PERSON SITS IN THE PASSENGER SEAT.