2020 Subaru Forester

I bought a 2020 Subaru in March of 2020. I had reported an issue with the seat to the dealer Orange Coast Subaru and they had failed to diagnose or repair the issue. The issue was brought up to them several times and they only came to the car and looked quickly at the seat and told me it is fine without any in debt diagnostics. Looking and sitting in a seat wasn't in any shape or form diagnostics of the seat. Nobody looked under the seat or did a inspection beyond just looking and seating on it. Over the years the seat became woobly, unstable, it has cracked. I went for another issue to another dealer this time, Timmons of Long Beach, and paid a diagnostics fee to be told the frame needs to be replaced and it is a safety issue and has to be done asap. I had reached out to Subaru who advised the car is out of warranty. I pointed back to that the issue was reported to them and they said if it was not diagnosed as a failure then then it is unrelated to the issue found now. The seat is unsafe and it can result to injuries to myself and my son. Subaru doesn't want to take responsibility for it. The car has never been in an accident.

The contact owns a 2020 Subaru Forester. The contact stated while driving 35-38 MPH in cold weather, the temperature gauge indicated that the vehicle temperature was cold. The check engine warning light was illuminated. Additionally, the Forward Collision Avoidance system, the Lane Keep Assist, the Auto START/STOP feature, the cruise control mode, and other unknown features no longer operable messages were displayed. Additionally, the vehicle shifted into Sport (S) mode. The contact was able to drive to her residence. The vehicle was taken to the dealer, where it was diagnosed that the thermal control valve needed to be replaced. The contact stated that there was an inch-long slice like cut in the front passenger's seat. The vehicle was not repaired. The manufacturer was notified of the failure via mail. The failure mileage was approximately 47,000.

I HAVE PHYSICAL BIPOLAR KNEE AND LEGS CROSS I M 5FT 11 AND WEIGHT 290LLBS. I BEEN CONTACT MOBILITYWORKS AND CAN THEY PUT SEAT JACKERS ANC EXTENSION SEAT BACK THEY CAN'T DO I M SO FRUSTRATING SEARCH SOMEONE HANDLE WELDING TO PUT MORE SEAT JACKERS AND I CANNOT TRADE BECAUSE LOST VALUE I M SO [XXX] ANGRY PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).