NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
600 reports3,000 miles · Jan 5, 2021
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 2 MPH, WHEN DEPRESSING THE BRAKE PEDAL THE ACCELATOR PEDAL MALFUNCTIONED AND THE VEHICLE BEGAN TO ACCELERATE WITHOUT WARNING. THE CONTACT ATTEMPTED TO SHIFT THE CAR INTO REVERSE AND THE VEHICLE REVERSED A LITTLE BIT BEFORE ACCERLATING AGAIN WITHOUT WAR…
Read full complaint
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING 2 MPH, WHEN DEPRESSING THE BRAKE PEDAL THE ACCELATOR PEDAL MALFUNCTIONED AND THE VEHICLE BEGAN TO ACCELERATE WITHOUT WARNING. THE CONTACT ATTEMPTED TO SHIFT THE CAR INTO REVERSE AND THE VEHICLE REVERSED A LITTLE BIT BEFORE ACCERLATING AGAIN WITHOUT WARNING. THE CONTACT STRUCK A BUILDING AS A RESULT OF THE MALFUNCTIONING ACCELERATOR.. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A TOWING YARD. THE VEHICLE HAS NOT BEEN DIAGNOSED, AND HAS NOT BEEN REPAIRED. THE MANUFACTURER HAS BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
NHTSA ODI #11386675
8,000 miles · Jan 5, 2021
Visibility/wiper
WINDSHIELD CRACKED WITHOUT ANY APPARENT REASON (I.E. WE DID NOT WITNESS ANY PEBBLES, ROCKS OR OTHER DEBRIS HITTING THE WINDSHIELD)
NHTSA ODI #11386630
3,000 miles · Jan 4, 2021
Visibility
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING AT A LOW SPEED, HE NOTICED A STONE CHIP ON THE PASSENGER'S SIDE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DEPOSIT WAS PLACED ON THE WINDSHIELD. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT D…
Read full complaint
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING AT A LOW SPEED, HE NOTICED A STONE CHIP ON THE PASSENGER'S SIDE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DEPOSIT WAS PLACED ON THE WINDSHIELD. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 3,000.
NHTSA ODI #11386465
15 miles · Jan 4, 2021
Seat Belts
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THE REAR PASSENGERS SEAT BELTS WERE DIFFICULT TO BUCKLE SECURELY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KENNY ROSS SUBARU (11299 LINCOLN HWY, NORTH HUNTINGDON, PA 15642, (724) 864-5100) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. …
Read full complaint
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THE REAR PASSENGERS SEAT BELTS WERE DIFFICULT TO BUCKLE SECURELY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KENNY ROSS SUBARU (11299 LINCOLN HWY, NORTH HUNTINGDON, PA 15642, (724) 864-5100) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15.*DT*JB
NHTSA ODI #11386442
4,800 miles · Jan 4, 2021
Visibility
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE NOTICED A SMALL CRACK ON THE FRONT DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED HE WAS UNAWARE OF WHAT CAUSED THE CRACK. THE VEHICLE WAS TAKEN TO GLASS REPAIR SHOP AND HAD INJECTED A RESIN ON THE GLASS CRACK TO STOP FURTHER CRACKIN…
Read full complaint
TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE NOTICED A SMALL CRACK ON THE FRONT DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED HE WAS UNAWARE OF WHAT CAUSED THE CRACK. THE VEHICLE WAS TAKEN TO GLASS REPAIR SHOP AND HAD INJECTED A RESIN ON THE GLASS CRACK TO STOP FURTHER CRACKING OF THE WINDSHIELD. THE CONTACT CALLED SUBARU OF GLENDALE - AMERICA'S #1 SUBARU RETAILER (1308 S BRAND BLVD, GLENDALE, CA 91204; (818) 396-3900) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,800.
NHTSA ODI #11386438
8,193 miles · Jan 4, 2021
Unknown Or OtherVisibility/wiper
ON 12/25/20 WE FOUND A CRACK ON OUR WINDSHIELD FROM THE ROOF OF THE CAR TO THE MIDDLE OF THE WINDSHIELD IN THE CENTER FOR NO APPARENT REASON. THE CAR WAS PARKED IN OUR DRIVEWAY. WE ARE CURRENTLY VACATIONING IN WESTERN NC AND THE WEATHER HAS BEEN VERY COLD. WE HAVE NOT BEEN IN AN ACCIDENT AND NO OBJECT HAS HIT THE VEHICLE. WE WE…
Read full complaint
ON 12/25/20 WE FOUND A CRACK ON OUR WINDSHIELD FROM THE ROOF OF THE CAR TO THE MIDDLE OF THE WINDSHIELD IN THE CENTER FOR NO APPARENT REASON. THE CAR WAS PARKED IN OUR DRIVEWAY. WE ARE CURRENTLY VACATIONING IN WESTERN NC AND THE WEATHER HAS BEEN VERY COLD. WE HAVE NOT BEEN IN AN ACCIDENT AND NO OBJECT HAS HIT THE VEHICLE. WE WERE REASSURED BY THE SUBARU DEALER IT WAS NOT DUE TO THE COLD WEATHER. WE CALLED OUR AAA AUTO INSURANCE TO SCHEDULE A REPLACEMENT/RECALIBRATION AT NO COST. CLAIM # CLM00560639. WE ALSO NOTIFIED TRONCALLI SUBARU IN CUMMING, GA FOR REPAIRS THEY ARE CHARGING >$1100. THE NEAREST SAFELITE AUTO GLASS IS 2.5 HRS AWAY IN UNION CITY, GA. WE HAVE A SCHEDULED APPOINTMENT ON 1/8/21. WE ARE VERY DISSATISFIED WITH THE CRACKING OF THE WINDSHIELD AND ARE AFRAID TO DRIVE THE VEHICLE UNTIL IT IS REPAIRED. WE DID NOT EXPECT THE GLASS TO CRACK ON ITS OWN. AS OF TODAY 1/3/21 THE CRACK HAS INCREASED SIGNIFICANTLY. THE SUBARU WAS PURCHASED ON 3/13/2020 AT DON MEALEY SPORT AT ORLANDO, FLA. WE WOULD APPRECIATE A QUICK RESPONSE TO OUR CLAIM.
NHTSA ODI #11386410
3,955 miles · Jan 3, 2021
Unknown Or Other
I PURCHASED A 2020 FORESTER ON 7/11/20 AS A CERTIFIED PRE-OWNED VEHICLE. THE VEHICLE HAD 3955 MILES ON IT AND HAD BEEN USED AS A LOANER BY THE DEALERSHIP. AFTER COMPLETING THE PAPERWORK AND FINALIZING THE SALE, THE SALESPERSON ACCOMPANIED ME TO THE VEHICLE TO EXPLAIN SOME OF THE FEATURES. WHILE THE VEHICLE WAS STATIONARY, I DISC…
Read full complaint
I PURCHASED A 2020 FORESTER ON 7/11/20 AS A CERTIFIED PRE-OWNED VEHICLE. THE VEHICLE HAD 3955 MILES ON IT AND HAD BEEN USED AS A LOANER BY THE DEALERSHIP. AFTER COMPLETING THE PAPERWORK AND FINALIZING THE SALE, THE SALESPERSON ACCOMPANIED ME TO THE VEHICLE TO EXPLAIN SOME OF THE FEATURES. WHILE THE VEHICLE WAS STATIONARY, I DISCOVERED A CHIP IN THE WINDSHIELD, EVEN THOUGH THE CERTIFIED PRE-OWNED VEHICLE INSPECTION CHECKLIST INDICATED THE WINDSHIELD HAD BEEN CHECKED AND THERE WERE NO CHIPS OR CRACKS. THE SALESPERSON ARRANGED AN APPOINTMENT FOR ME TO BRING THE VEHICLE BACK FOR A REPAIR TO THE WINDSHIELD. AFTER THE REPAIR WAS COMPLETED, THE CHIP WAS STILL OBVIOUS. GIVEN THE CURRENT LAWSUIT CONCERNING SUBARU WINDSHIELD ISSUES, I AM CONCERNED THAT THE CHIP MAY WORSEN.
NHTSA ODI #11386255
3,955 miles · Jan 3, 2021
Unknown Or Other
I PURCHASED A 2020 SUBARU FORESTER ON 7/11/20. THE VEHICLE HAD 3955 MILES ON IT AS IT HAD BEEN USED AS A LOANER BY THE DEALERSHIP. AFTER THE PAPERWORK HAD BEEN COMPLETE, THE SALESPERSON WENT TO THE VEHICLE WITH ME TO EXPLAIN SOME OF THE FEATURES. AT THIS POINT, WHILE THE VEHICLE WAS STATIONARY, I NOTICED A CHIP IN THE WINDSHIELD…
Read full complaint
I PURCHASED A 2020 SUBARU FORESTER ON 7/11/20. THE VEHICLE HAD 3955 MILES ON IT AS IT HAD BEEN USED AS A LOANER BY THE DEALERSHIP. AFTER THE PAPERWORK HAD BEEN COMPLETE, THE SALESPERSON WENT TO THE VEHICLE WITH ME TO EXPLAIN SOME OF THE FEATURES. AT THIS POINT, WHILE THE VEHICLE WAS STATIONARY, I NOTICED A CHIP IN THE WINDSHIELD ON THE LOWER LEFT SIDE. I REPORTED IT TO THE SALESPERSON WHO SCHEDULED AN APPOINTMENT FOR ME TO BRING THE VEHICLE BACK FOR A REPAIR. AFTER THE REPAIR WAS COMPLETED, THE CHIP WAS STILL OBVIOUS. THE CERTIFIED PRE-OWNED VEHICLE INSPECTION CHECKLIST INDICATES NO CHIPS/CRACKS IN THE WINDSHIELD (FALSE INFORMATION). I AM CONCERNED THAT THE CHIP WILL BECOME LARGER, ESPECIALLY IN LIGHT OF THE CURRENT LAWSUIT REGARDING SUBARU VEHICLES WHICH INCLUDES MY FORESTER.
NHTSA ODI #11386251
1,200 miles · Jan 3, 2021
Unknown Or Other
A STONE HIT THE WINDSHIELD - PASSENGER SIDE ( COLORED GLASS) THICKEST PART . I WATCHED IT CRACK IN HALF ALL THE WAY TO THE CENTER OF THE CAR- IMMEDIATELY. I WAS 1.5 MILES FROM THE SUBARU DEALER .SO I WENT STRAIGHT THERE , I HAVE HAD PLENTY OF STONE HITS , NEVER LIKE THIS - THEY HAVE ALWAYS JUST MADE A PIT , THAT COULD BE FIXED …
Read full complaint
A STONE HIT THE WINDSHIELD - PASSENGER SIDE ( COLORED GLASS) THICKEST PART . I WATCHED IT CRACK IN HALF ALL THE WAY TO THE CENTER OF THE CAR- IMMEDIATELY. I WAS 1.5 MILES FROM THE SUBARU DEALER .SO I WENT STRAIGHT THERE , I HAVE HAD PLENTY OF STONE HITS , NEVER LIKE THIS - THEY HAVE ALWAYS JUST MADE A PIT , THAT COULD BE FIXED .I HAD PURCHASED THE CAR JUST 3 WEEKS BEFORE. THIS HAPPENED
NHTSA ODI #11386240
6,000 miles · Jan 3, 2021
Forward Collision AvoidanceLane DepartureVisibility/wiper
MY VEHICLE WAS PARKED AT MY PLACE OF EMPLOYMENT, I EXITING MY WORK AND GOT IN THE VEHICLE AND NOTICED A CHIP IN THE WINDSHIELD THAT WAS NOT PREVIOUSLY THERE. I DROVE STRAIGHT HOME, AFTER PARKING IN THE GARAGE THE WINDSHIELD THEN BEGAN TO CRACK AND SPIDER OUT
NHTSA ODI #11386234