2020 Subaru Forester

TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS APPROACHING AN INTERSECTION AS ANOTHER VEHICLE CRASHED HEAD ON INTO THE FRONT OF THE VEHICLE. NO AIR BAG DEPLOYED. THE CONTACT SUSTAINED LACERATION, BRUSHING ON BOTH LEGS. MEDICAL ATTENTION WAS CONTACTED AND HAD TAKEN THE CONTACTS HUSBAND TO THE HOSPITAL WHERE HE WAS TREATED FOR HIS INJURIES. THE CONTACTS HUSBAND WAS IN THE PASSENGER SEAT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY AN INDEPENDENT TOWING COMPANY TO A BODY SHOP WHERE THE CONTACT WAS WAITING RESULTS FOR DAMAGES. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.

RETURNED TO MY CAR AFTER OVERNIGHT SITTING IN DRIVE WAY AND A CRACK IN THE WINDSHIELD APPEARED DIRECTLY IN FRONT OF THE DRIVER. IT STARTED AT THE BASE, RAN UP ABOUT 5", TURNED TOWARD THE CENTER OF THE CAR AND SO FAR HAS RUN ABOUT 15" AND IS ADVANCING. THERE IS NO EVIDENCE OF IMPACT. THE VEHICLE HAS 5069 MILES ON IT AS OF 02-26-21.

MY CAR WAS A COUPLE MONTHS OLD. I WAS DRIVING ON THE EXPRESSWAY AND A ROCK GLANCED OFF MY WINDSHIELD. IT CRACKED IT. BASED ON THE SIZE OF THE ROCK, IT WAS SMALL, THE WINDSHIELD SEEMS VERY SUSCEPTIBLE TO BREAKING. MY PREVIOUS CAR THAT I HAD FOR MORE THAN 10 YEARS ENCOUNTERED MUCH LARGER STONES AND I NEVER HAD A WINDSHIELD CRACK ON ME. THE REPAIR WAS OVER $1,500. IT SEEMS LIKE QUITE THE MONEY GRAB BY SUBARU.

WHILE DRIVING DOWN THE FREEWAY, MY WINDSHIELD MADE A POP NOISE AND A FOOT LONG CRACK APPEARED A FEW MINUTES LATER. THERE WAS NO OBJECT THAT HIT THE WINDSHIELD NOR ANY VISIBLE DEBRIS ON THE ROAD. SEE DASH CAM AT THE 9:26:11 MARK. HERE'S A LINK FOR THE VIDEO: HTTPS://DRIVE.GOOGLE.COM/FILE/D/1SEGZLHZPFQDE4BKXEEFA8G91NVKRS1DW/VIEW?USP=SHARING IMAGES: HTTPS://DRIVE.GOOGLE.COM/FILE/D/18O4P7W30SOPFFZM4Z4AMBEHMG5R8FDJ6/VIEW?USP=SHARING HTTPS://DRIVE.GOOGLE.COM/FILE/D/1DPF2PZ0NEVRGJNXXBOL2ADYRYLMA_XFB/VIEW?USP=SHARING

LAST NIGHT ON 02/19/2021 I PARKED MY VEHICLE AT HOME IN THE DRIVEWAY, AND THE WINDSHIELD WAS FINE. THERE WAS NO DAMAGE, NOTHING HIT MY CAR WHILE I WAS DRIVING LAST NIGHT. THIS MORNING WHEN I WENT TO GO TO WORK, I NOTICED A LARGE CRACK THAT APPEARED, APPROXIMATELY 12 INCHES IN LENGTH. THE CRACK HAD DEVELOPED APPARENTLY ON ITS OWN, WHILE THE VEHICLE WAS IN PARK. THE CRACK CONTINUED TO SPREAD WHILE I WAS DRIVING TO WORK OVER THE COURSE OF 30 MINUTES, AND IS NOW APPROXIMATELY 24 INCHES IN LENGTH.

WENT TO START CAR AFTER BEING PARKED FOR 3 HOURS. DOORS OPENED WITH FOB BUT KEYLESS IGNITION WOULD NOT START CAR AND ALL IDIOT LIGHTS CAME ON LOCKING STEERING WHEEL, BRAKES, GAS PEDAL, ETC. SUBARU SERVICE CAME AND JUMPED CAR; NOT SURE IF FOB HAD DIED; CAR ONLY 11 MONTHS OLD, UNDER 9000 MILES. TEMPERATURE IN HIGH 20'S, LOW 30'S. KEYLESS IGNITION HAD BEEN WONKY EARLIER IN WEEK AND CAR HESITATED TO GET STARTED. EYESIGHT TURNED OFF BRIEFLY ON DRIVE HOME AFTER CAR WAS STARTED BY JUMPSTART.