We were driving about 50 mph on a paved road in the suburbs of a city when suddenly we heard a "pop" and saw a chip in the passenger side of our windshield. No other cars were around us at the time and it was an open road (e.g., we did not drive under an overpass). We don't know how the chip occurred. We continued driving and th…
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We were driving about 50 mph on a paved road in the suburbs of a city when suddenly we heard a "pop" and saw a chip in the passenger side of our windshield. No other cars were around us at the time and it was an open road (e.g., we did not drive under an overpass). We don't know how the chip occurred. We continued driving and then parked the car in our garage. Four days later, with the car still in the garage, we discovered the chip had grown into a more than 20-inch crack horizontally on the passenger side of the car. We have been in touch with our insurance company and they have recommended a specific auto glass company to repair it. But we've been told it'll take 4 weeks or more to receive the replacement windshield and recalibrate it. We have since learned from searching the Internet that cracking windshields on Subaru models is a common complaint among Subaru owners.
NHTSA ODI #11428949
Mileage unknown · Aug 7, 2021
Visibility/wiper
Windshield cracked out of nowhere. It was parked and just showed up to a cracked windshield
NHTSA ODI #11428185
Mileage unknown · Aug 4, 2021
Visibility/wiper
Windshield cracked without cause overnight while car was not being driven. Stress crack emanating from the bottom edge where the defroster element for the windshield wipers is located ending in about the center of the windshield. Dealer inspected and could not find an impact point.
NHTSA ODI #11427770
Mileage unknown · Jul 28, 2021
Visibility/wiper
Was just sitting in my car and the windshield just started cracking very quickly. Nothing hit it.
NHTSA ODI #11426750
Mileage unknown · Jul 27, 2021
Visibility/wiper
While driving back home from Sacramento to San Diego, my windshield cracked for no reason and with time it increased. I am 100% sure that no pebble from road hit the windshield. I went to the dealership and they didn’t report me that windshield had defect but issued me a quote of approx $1900.
NHTSA ODI #11426630
Mileage unknown · Jul 21, 2021
Visibility/wiper
A small rock hit my windshield and seemed to crack it WAY more easily than it should have. I Was researching cost to replace it and found the information about the lawsuit and the fact that it applies to my year of Subaru. So I decided to file a complaint to be included in the lawsuit.
NHTSA ODI #11425880
Mileage unknown · Jul 9, 2021
Visibility/wiper
Windshield got broken after 9k miles.
NHTSA ODI #11424147
Mileage unknown · Jul 7, 2021
Visibility/wiper
My front windshield cracked without having an object hit it. I had it inspected and repaired by satellite auto glass per my warranty. I was made to pay eyesight calibration out of pocket.
NHTSA ODI #11423811
Mileage unknown · Jun 29, 2021
Visibility/wiper
Windshield cracked within 1year of owning the vehicle while driving along the freeway.
NHTSA ODI #11422839
Mileage unknown · Jun 26, 2021
Visibility/wiper
Windshield randomly has a long crack in it. Zero signs of any initial rock impact or chip that would of caused it. I parked it at work with no cracks or anything on the windshield. Then came to my car after work and there was long crack. No signs of impacts.
NHTSA ODI #11422429
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