2020 Subaru Forester

I LEASED MY 2020 FORESTER END OF MARCH AND MEMORIAL DAY DROVE TO MY SISTER'S HOUSE 20 MILES AWAY. IT RAINED AS SOON AS I LEFT MY HOUSE. WHEN IT WAS RAINING ON ME ALL THE SAFETY FEATURES STOPPED WORKING! LANE ASSIST/ LANE DEPARTURE. ISN'T THAT WHEN YOU NEED IT THE MOST. I COULD BEARLY SEE THE ROAD IN FRONT OF ME AND NO SAFETY FEATURES WORKING! AS SOON AS IT STOPPED THEY MAGICALLY CAME BACK ON. ALSO WHEN I USE THE CRUISE CONTROL THE LANE ASSIST FEATURE GOES INTO HIGH GEAR. IT PUSHES THE VEHICLE TO THE CENTER LINE EXTREMELY HARD. MORE SO THAN NORMAL. NOT AT ALL PLEASED WITH THIS VEHICLE. I HAD HEARD SO MANY GOOD THINGS ABOUT SUBARU BUT AM NOT EXPERIENCING THEM FIRST HAND. I WILL DEFINITELY NOT BE PURCHASING THIS VEHICLE AT THE END OF MY LEASE AND WILL GET OUT OF THE LEASE IF AT ALL POSSIBLE. *TR

A CHANGE IN SOME 2019-2020 SUBARU MODELS CAUSES AN INCOMPATIBILITY BETWEEN OBD-II DEVICES AND THE SUBARU STARLINK SYSTEM (WHICH IS USED TO DISPATCH EMERGENCY SERVICES IN THE EVENT OF AN ACCIDENT, AND FOR OTHER PURPOSES). SUBARU SERVICE BULLETIN 15-257-19 11/11/2019 RECOGNIZES THE PROBLEM, BUT DOES NOT OFFER A SOLUTION OTHER THAN TELL THE CUSTOMER NOT TO USE THE OBD-II DEVICE. SINCE THE STARLINK SYSTEM PRIOR TO MODEL YEAR 2019 WAS COMPATIBLE WITH OBD-II DEVICES, IT SEEMS LIKELY THAT A SUBARU INITIATED CHANGE IS CAUSING THIS INCOMPATIBILITY. AS STATED IN THE BULLETIN, IN ORDER TO AVOID HAVING THE CAR NOTIFY THE DEALER EVERY 3 DAYS OF THE PROBLEM, THEY HAVE CHANGED THE NOTIFICATIONS TO ONCE EVERY 10 DAYS. THIS IS NOT SOLVING THE PROBLEM, BUT MERELY PUSHING IT DOWN THE ROAD. SOME CONSIDER STARLINK A SAFETY SYSTEM, AND PAY EXTRA TO HAVE IT AVAILABLE. COPY OF SERVICE BULLETIN ATTACHED. THIS IS A CONTINUING, REPEATED PROBLEM STARTING ON 3/11/2020 AND IS A CONTINUING INTERMITTENT PROBLEM. FIRST DEALER SERVICE ON 3/17/2020 FOUND NO PROBLEM BECAUSE THE ISSUE HAD TEMPORARILY RESOLVED ITSELF. THE SERVICE BULLETIN WAS NOT FOUND BY THE OWNER UNTIL 4/2/2020 AFTER SEVERAL BACK AND FORTH EMAILS WITH SUBARU CUSTOMER SERVICE BEFORE THEN.

PURCHASED A 2020 SUBARU FORESTER SPORT. FIVE DAYS LATER, WOKE UP TO FIND A 2-3 FOOT LONG CRACK THROUGH THE WINDSHIELD, STARTING AT THE VERY EDGE OF THE GLASS (THE BLACK PART). NO EVIDENCE OF ANY ROCKS, IMPACT, CHIPPING, ETC. - WHEN I TOOK IT TO BE REPLACED, THE DEALERSHIP AGREED BUT SAID 'UNFORTUNATELY SUBARU DOES NOT COVER GLASS'. I INFORMED THEM THIS HAS BEEN AN ONGOING ISSUE WITH SUBARU, WHICH THE DEALERSHIP SAID THEY WEREN'T AWARE OF. I HAD TO PAY $500 FOR A NEW WINDSHIELD ON A CAR I BOUGHT 5 DAYS PRIOR, WITH NOTHING CAUSING THE CRACK.