2015 Subaru Forester

THIS CAR WAS REPAIRED UNDER CAMPAIGN 19V149000 ON JULY 27 FOR THE BRAKE LIGHT SWITCH ISSUE. SINCE THE REPAIR OF THE RECALL, I HAVE TAKEN MY CAR BACK TO INTERNATIONAL SUBARU IN TINLEY PARK, IL FOR FOLLOW UP SERVICE RELATED TO THE REPLACEMENT PART. THE PROBLEM I'VE ENCOUNTERED ON A NUMBER OF OCCASIONS IS THE CAR ALERTS THAT THERE IS AN ISSUE STATING "HILL START ASSIST SYSTEM NEEDS TO BE CHECKED" WHILE THE CAR IS IN MOTION. THE CAR THEN CUTS ALL THROTTLE CAPABILITIES FOR APPROXIMATELY 5 SECONDS AND THE CAR JUST COASTS BEFORE RESUMING TAKING A THROTTLE INPUT. WHEN THIS HAPPENS THE CAR IS JUST COASTING AND DROPS 15+ MPH IN SPEED. THIS ALERT SEEMS TO BE TRIGGERED RANDOMLY AND IT CAUSES SERIOUS SAFETY CONCERNS WHEN WITHOUT WARNING MY CAR SUDDENLY LOSES ANY USAGE OF THE THROTTLE. THIS PROBLEM HAS BEEN TRACED BACK TO THE PART REPLACED IN THE RECALL AND THE DEALER FOUND THE RECORDS IN THE CAR'S COMPUTER SHOWING THE SWITCH WAS ACTIVE WHEN IT WASN'T BEING PRESSED. THIS ISSUE FIRST SURFACED ON 8/31/20 BUT HAS COME BACK NUMEROUS TIMES SINCE THEN. FURTHERMORE, I HAD ISSUES WHERE THE BRAKE LIGHTS WERE ON ON THE CAR OVERNIGHT WITH THE SWITCH ACTIVE WITH NO INPUT CAUSING A DRAINED BATTERY. THIS IS A MORE SERIOUS ISSUE THAN JUST LIGHTS BECAUSE THE CAR'S THROTTLE CUTS OUT WITHOUT WARNING AND THIS HAS BEEN TRACED BACK TO THE SWITCH ON MY CAR. I WOULD RATHER HAVE THE ORIGINAL RECALLED PART REPLACED IN MY CAR COMPARED TO THE RECALL REPLACEMENT PART.

I WAS DRIVING ON THE HIGHWAY AT ABOUT 60MPH AND SUDDENLY THE GAS PEDAL SEEMED TO LOSE PRESSURE. THEN ALL OF THE LIGHTS CAME ON THE DASH AS THE CAR STOPPED. I HAD TO WAIT ABOUT 10 MINUTES AND TRY RESTARTING 10+ TIMES UNTIL IT FINALLY WOULD STAY RUNNING AND ALLOW US TO GET OFF THE HIGHWAY. THIS OCCURED WITH 80 MILES LEFT UNTIL EMPTY. THIS IS THE 3RD TIME IT HAS HAPPENED ON A TRIP. WE HAD ONLY BEEN DRIVING 1.5 HOURS.

CAR SURGES AT START UP AND LOW SPEEDS. NEITHER THE CAR DEALERSHIP OR SUBARU OF AMERICA CAN FIX IT. I SENT AN EMAIL IN ABOUT MY COMPLAINT TO YOU. THIS HAS BEEN GOING ON FOR A FEW YEARS. IT RANDOMLY HAPPENS. THEY REFUSED TO FIX IT MANY TIMES DUE TO NO CODE EVEN THOUGH THEY DROVE IT AND COULD SEE THE ISSUE. WHEN IT DID CODE THEY FIXED IT BUT ALWAYS A SURGE DIFFERENT CODES. THEY HAVE REPLACE FUEL SENSORS, VALUES, ELECTRONIC COMPONENTS, MY KEY, FUEL LINE, SPARK PLUGS, ETC ALL FOR THIS SAME ISSUES. THERE ARE SEVERAL LAWSUITS IN OTHER STATES ABOUT THIS SAME ISSUE. I JUST WANT THEM TO PURCHASE MY VEHICLE BACK OR REPLACE IT WITH ONE THAT WORKS PROPERLY. PLEASE HELP.

WHEN APPLYING THE BRAKES AT LOW SPEED AND ATTEMPTING TO COME TO A STOP THE VEHICLE OCCASIONALLY ACCELERATES REQUIRING A MUCH HARDER BRAKE PEDAL PRESSURE TO STOP THE VEHICLE. THIS HAS HAPPENED ON CITY STREETS WHEN PULLING INTO A PARKING PLACE OR COMING TO A STOP SIGN. WHILE NOT A COMMON OCCURRENCE I HAVE EXPERIENCED THIS MORE THAN A DOZEN TIMES OVER THE 5 YEARS I HAVE HAD THE VEHICLE.

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AFTER AN OIL CHANGE. THE LIGHT DISAPPEARED AFTER A WHILE. WHILE DRIVING IN THE MOUNTAINS, THE VEHICLE LOSS POWER STEERING WITH THE STEERING POWER ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER SUBARU BOISE LOCATED AT 11196 W FAIRVIEW AVE, BOISE, ID 83713, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

PRIOR TO DRIVING MY CAR ON AUGUST 18, 2020, THERE WERE NO OBSERVABLE DEFECTS IN MY WINDSHIELD. I DROVE ABOUT A QUARTER MILE TO THE POST OFFICE. WHEN ARRIVING, THERE WAS STILL NO DEFECT. ABOUT 2-3 MINUTES LATER, I RETURNED TO MY CAR AND FOUND A LARGE CRACK IN THE WINDSHIELD THAT EXTENDED FROM THE TOP MIDDLE, BEHIND THE REAR VIEW MIRROR, DIAGONALLY DOWN TO THE LOWER CORNER ON THE PASSENGER SIDE. I TOOK MY CAR TO THE SUBARU DEALER WHO INSPECTED THE CRACK AND TOLD ME THERE WAS A MINUSCULE CHIP AT THE TOP OF THE WINDSHIELD, WHICH I COULDN'T EVEN SEE, ALONG THE CRACK AND THAT BECAUSE OF THE CHIP, THE WINDSHIELD WOULD NOT BE COVERED UNDER THE VEHICLE WARRANTY. THE REPLACEMENT COST, INCLUDING THE REQUIRED RECALIBRATION OF THE "EYESIGHT" SAFETY SYSTEM WOULD COST ME MORE THAT $1,000.00. I NOW LEARNED THAT THIS IS AN EXTREMELY COMMON PROBLEM WITH MY FORESTER, AS WELL AS OTHER SUBARU MODELS (I.E., SUBARU OUTBACK). THE LEVEL OF COMPLAINTS, WHICH COMPROMISES DRIVER AND PASSENGER SAFETLY WARRANTS A RECALL.