2015 Subaru Forester

My vehicle has a capacitive sensor in the passenger seat that determines if someone is sitting in the seat and turns the airbag on or off accordingly. Starting towards the beginning of March, my vehicle stopped detecting if someone was sitting in that seat and permanently disabled the airbags. I took the vehicle in to a Subaru dealer to get this fixed, as I view airbags as necessary to the safety of passengers in the vehicle. As it turns out, there was a previous recall for a part in this airbag system related to a wire harness. However, the dealer replaced this wire harness (at their expense) and it did not re-enable use of the passenger airbags. The dealer believes that the root cause of the issue is with the capacitive seat sensor. Not only was there an extended lead time on replacing this part (originally up to 1-year but luckily came in after a couple of months) but they would not pay for the cost of this part. Since there is no way for me to bypass this sensor to re-enable the airbags on my own, I believe that this part should be covered by Subaru. Furthermore, I don't understand how this part wasn't covered under a recall, either past or future, if it permanently disables a safety system. I was able to find a workaround online that involves installing a capacitor that makes the airbag system think someone is always present but Subaru would not perform this. This would mean that the airbag would go off even if someone is not sitting in the seat, but that seems like a small price to pay for potentially saving someone's life in the case of a potential accident. My case number with Subaru's Customer Advocacy group is Case # 250528-1300198 for any follow-up with them.

Airbag/seatbelt system failure August, 2024. Passenger Occupant Detection System (ODS) failure. Detection system fails to correctly detect passenger in the seat. Sometimes it thinks there is no passenger, when there is one (will fail to deploy airbag in a crash); sometimes it thinks there is a passenger when there is none (requires seat belt to be buckled with no one in the seat). Recall (19V-701 -- ODS harness replacement) repairs were done to this vehicle Feb. 2020. New solution is different than for the 19V-701 recall. For this issue, dealer recommends replacement of seat frame bottom (seat sensor). The seat sensor is failing. Repairs can not be made because replacement seat sensors are NOT AVAILABLE. Backordered. Subaru USA estimates July, 2025 first availability. This means critical safety issue for passengers in this vehicle will exist for nearly a year--even if parts become available in July.

My issue (which started a week ago) is that the Occupant Detection System (ODS) shows the passenger airbag as OFF and gives an SRS Airbag warning when my spouse is sitting in the passenger seat. When I sit in the passenger seat, the passenger airbag shows ON. But then when the car is driven with no passenger, the system dings until the driver hooks the passenger seatbelt--it thinks the passenger is still there. (I weigh 190; my spouse weighs 125). The consequences are that if the vehicle is involved in a crash and my spouse is in the passenger seat, her airbag will fail to deploy. If anyone is driving without a passenger (after I have been in the passenger seat) the passenger airbag may deploy unnecessarily, should a crash occur. My ODS harness was replaced in Feb., 2020 as part of NTSA Safety Recall ID 19V-701 (Subaru Safety Recall WUM-98) to address faulty ODS issues. (I was not having an issue then). Yesterday my local Subaru dealer recommended "Seat frame bottom replacement and ODS harness DTC B1760, 17067" to address this "ODS Internal Failure." "Part is on back order" so repair is pending.

My Subaru just failed inspection for a defective airbag sensor in the front passenger side. We had this repaired at a Subaru dealer in Jan 2020, to the tune of $1500. There was a recall in 2020 for this exact problem, and our vehicle fell with the guidelines (2015-2018 Foresters equipped with heated seats), but for some reason our vehicle wasn't included in the recall. So we paid for our fix out of pocket. Now 2 years later we are seeing the same problem. This is unacceptable on Subaru's part. Why is our vehicle excluded from the recall when it is obviously having the same problem?