2015 Subaru Forester

The contact owns a 2015 Subaru Forester. The contact stated while driving 40 MPH, she noticed an abnormal noise coming from the passenger’s side wheel while the vehicle was shuddering. There were no warning lights illuminated. The vehicle was taken to the dealer and diagnosed with a front lower control arm failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 61,000.

July 31, 2021I noted an approximately 6-inch unprovoked crack originating at the outer edge in the windshield on the passenger side. The beginning of September I went to Subaru City, Milwaukee, WI and pictures were taken by the assistant manager, Eric and sent to Subaru. I returned November 23rd after no follow up to find out "more pictures were needed" per the assistant manager. Again, no follow up so I returned January 19th, and had yet more pictures taken by another employee, [XXX] because they couldn't locate them. I received a call back the next day to confirm submission. After no response to about 10 phone calls to the assistant service manager again, I returned March 7th and was told by another employee, [XXX], there was a new database and couldn't find the pictures. Then was called back and told not under warranty despite requesting repair due to industry defect in the windshields with eyesight. The crack has extended to about 12" from the driver's side edge. I'm concerned about the integrity of the windshield should there be an impact and the eyesight isn't reliable with this crack. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2015 Subaru Forester. The contact stated that the fan switch failed to operate at high speed. The vehicle was taken to the dealer where it was diagnosed that the fan switch had burned and melted and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000. The dealer stated they had seen these issues before on other customer's vehicles. It's a strong possibility of fire in the cockpit.

First the sensor for the passenger seat failed and I had to keep the seat belt buckled even when no one was in the seat because the alarm would sound. Then the air bag light came on and says it is not operational. When I checked with Subaru I was told we must have spilled a drink on it. Once the airbag light came on and stayed on the seat belt alarm stopped going off. The interior seats are also frayed and I do not know if that is part of the problem??

Vehicle was in a front end collision, vehicle was able to safely pull over to the shoulder and be shut down. Impact did not result in airbag deployment and damage to vehicle appeared to be moderate. Within minutes of the accident while waiting for police to arrive on the scene, smoke became visible followed by vehicle becoming engulfed in flames leading to a complete vehicle fire and total loss of vehicle.

I hand washed my 2015 Subaru Forester using a garden hose with no pressure nozzle on the hose. While drying it I noticed a very strong burning smell. I then noticed smoke coming from the drivers side door mirror. It smoked for 30 to 40 seconds. Afterward my key fob door locking/unlocking functions do not work. Also the dome lights and clock do not work, as well as the TPMS. When I lock the car with a key, it only locks the drivers door. If I lock the car manually with the inside push button and close the door all doors are locked, but when I unlock it with the key the "Panic Horn" starts beeping. The car has not been repaired yet and is available for inspection. There were no warning lights or messages prior to the smoking mirror. This happened inside a washbay and I was definitely concerned about a major fire, luckily this did not happen. I googled this incident and there are other instances of this exact same incident occurring, as well as a recall of 630,000 Subaru vehicles in prior years, but not the 2015 model. My vehicle has never sustained any damage of any kind. No accidents, no fender benders, no weather related damage what so ever. This Forester, although being a 2015 model year, is in showroom condition with only 15,850 miles.

I have a crack running across the bottom of my windshield. I took the car to SafeLite for replacement. They do a pre-service check of the EyeSsight camera system which provides forward collision avoidance and lane departure warning. The scan revealed History Code P00FF and a Current Code B280AA8. The SafeLite technician advised they could not replace the windshield until the codes were removed. Then they could replace the windshield and calibrate the EyeSight system. They also stated I had to go to a dealer code removal. I contacted Brunswick Subaru (dealer where I purchased the vehicle) and they stated they could only calibrate after the windshield was replaced. Another dealer (Ganley Subaru) stated the same thing. PROBLEM - the windshield cannot be replaced with the codes and the dealer cannot remove the codes (by recalibration) until the windshield is replaced. I am left with driving the car with a broken windshield. PLEASE HELP

Cam carrier/front cover seal failed on our 2015 Forester with the 6 speed MT. This oil leak has ruined the O2 sensor, the drivers side VVT solenoid and according to the dealer has caused oil to run down the wiring harness which will cause further sensor failures if not corrected. All told the dealer wants over $3700 to fix the issues and will not warranty any parts unless the oil leak is fixed. The car currently has ~105k miles on it, out of warranty, but we had mentioned oil loss issues to our mechanic and local Subaru dealer when the car was serviced for the 2019 airbag sensor recall. The car was 4 yrs old, had ~65k miles and was "consuming" about 1 qt per 2500 miles at which time the low oil light would come on, but not the check engine. The concern was dismissed by the dealer as minor and likely oil consumption common on this engine. This is concerning as I now know that a service bulletin for this leak was issued in 2019. Now the car "consumes," leaks, about 1 qt every 1500 miles with no visible signs under when parked, but does have a distinct smell of burned oil in the car when idling in the driveway or stopped in traffic. The check engine light is no on constantly and cruise control does not function.

The contact owns a 2015 Subaru Forester. The contact stated after turning the vehicle off, the next morning the vehicle would not start. The vehicle was taken to the local dealer who diagnosed that the battery was faulty and needed to be replaced. The battery was replaced, and the failure was remedied but reoccurred. The contact indicated that on at least four separate occasions, the battery had failed and had been replaced. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.