2015 Subaru Forester

REPORT OF FAILED RECALL REMEDY (RECALL 19V-149 / WUE-90) My 2015 Subaru Forester experienced a total recurrence of the defect addressed in 2019. The vehicle became trapped in 'Park' intermittently on several occasions before remaining immobilized. During one incident, the manual shift-lock override failed to function. While the brake lights functioned during these incidents, the failure to shift is a documented symptom of a failing brake light switch. I had the switch replaced by a technician who initially suggested a full shifter assembly replacement. However, replacing ONLY the brake light switch immediately and permanently resolved the issue. This confirms the recall-related part was the point of failure. Subaru of America was notified but declined to acknowledge this as a failure of the safety remedy. I am also reporting intermittent 'ghost' activations of the right turn signal stalk.

Vehicle accelerated from a stop sign at high speed and brakes were pushed down all the way with no respond the steering wheels was stiff and the Vehicle continued at high speed on its own crashing curbs side walk vegetation along the way until final crash at a tree. not warning lamps messages and air bag did not deploy. Car engine remained on at time of crash until manually turned off. safety of driver & passenger and others near by were at very high risk. Head on collision with other vehicles and homes could have happened. Insurance adjuster inspected and determined it is a "Total Lose" but did not gave reason for incident. police report was done and suggested to follow up with dealership. Emailed about this incident to Subaru dealership. Unknown if any additional inspection was done.

On Wednesday November 10 I was arriving at Chase Bank 4229 Woodruff Ave Lakewood Ca. I was turning right into a parking stall heading due east, parking between a pickup truck to the right and a passenger car to the left. I was braking with my right foot only traveling 5 miles per hour and suddenly the car accelerated over a parking stop and into the bank building. It was so sudden I couldn't react and pull up the parking brake. The collision caused major front end damage to my 2015 Subaru Forrester XT. It also caused damage to the Chase Bank building. I was lucky to be a couple of parking spaces south of the ready teller , as there was a male white customer at the outside teller and he would of been killed or at least very severely injured. My wife selected this car new in 2015 because of the safety of it.

At about 101,000 miles I took the car in to the dealership where I bought it for another issue. When the tech got it up on his lift he came in and notified the service manager that there was bubbles on my brake line. The service manager came to us and she said “I really shouldn’t let you drive out of here with those bubbles because I would be an unsafe condition”, the implication was that if they burst I would have no brakes. The road salt on the roads in the winter in Vermont was indicated as the cause of the problem. They installed all new brake lines behind the cabin. I had asked them to save a section of the brake lines showing the bubbles and that DID NOT happen. I do much of my own maintenance and to have steel brake lines bubble it’s hard to understand. Maybe the hose between the end of the steel brake line and the wheel could bubble but having the brake line bubble is nightmarish.The safety concern is if other Subarus in salty climates have that problem and the owner is not aware of it, the brakes are liable to fail. Scary. As to the engine, since the car was a new, putting pressure on the accelerator caused the car to lurch, Irritating and dangerous in tight settings. Notified the dealership on the day we got it and when mentioned, nothing could be done for the 5 years since it was new.

The contact's wife owns a 2015 Subaru Forester. The contact stated while reversing into the driveway, the vehicle inadvertently accelerated while the brake pedal was depressed. The contact stated he depressed the brake pedal all the way to the floorboard and he pulled up the parking brake to stop the vehicle from crashing into the wall. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not made aware of the failure. The failure mileage was 53,002.

I HAVE EXPERIENCED ON OCCASION TO WHAT I BELIEVE TO BE SPONTANEOUS ACCELERATION. I WILL BE DRIVING DOWN HILL, MY FOOT IS ALREADY ON THE BRAKE THE WHOLE WAY BUT BEFORE MY VEHICLE REACHES THE STOP SIGN, IT WILL STOP BRAKING AND GO. MY FOOT NEVER LEFT THE BRAKE PEDAL. NEVER CHANGED THE PRESSURE ON THE PEDAL. WHEN THIS HAPPENS IT ALMOST FEELS LIKE MY VEHICLE IS RELEASING SOME SORT OF PRESSURE. IT HAS HAPPENED NUMEROUS TIMES, FORTUNATELY I HAVE BEEN ABLE TO COME TO A COMPLETE STOP BEFORE ONCOMING TRAFFIC.

THIS CAR WAS REPAIRED UNDER CAMPAIGN 19V149000 ON JULY 27 FOR THE BRAKE LIGHT SWITCH ISSUE. SINCE THE REPAIR OF THE RECALL, I HAVE TAKEN MY CAR BACK TO INTERNATIONAL SUBARU IN TINLEY PARK, IL FOR FOLLOW UP SERVICE RELATED TO THE REPLACEMENT PART. THE PROBLEM I'VE ENCOUNTERED ON A NUMBER OF OCCASIONS IS THE CAR ALERTS THAT THERE IS AN ISSUE STATING "HILL START ASSIST SYSTEM NEEDS TO BE CHECKED" WHILE THE CAR IS IN MOTION. THE CAR THEN CUTS ALL THROTTLE CAPABILITIES FOR APPROXIMATELY 5 SECONDS AND THE CAR JUST COASTS BEFORE RESUMING TAKING A THROTTLE INPUT. WHEN THIS HAPPENS THE CAR IS JUST COASTING AND DROPS 15+ MPH IN SPEED. THIS ALERT SEEMS TO BE TRIGGERED RANDOMLY AND IT CAUSES SERIOUS SAFETY CONCERNS WHEN WITHOUT WARNING MY CAR SUDDENLY LOSES ANY USAGE OF THE THROTTLE. THIS PROBLEM HAS BEEN TRACED BACK TO THE PART REPLACED IN THE RECALL AND THE DEALER FOUND THE RECORDS IN THE CAR'S COMPUTER SHOWING THE SWITCH WAS ACTIVE WHEN IT WASN'T BEING PRESSED. THIS ISSUE FIRST SURFACED ON 8/31/20 BUT HAS COME BACK NUMEROUS TIMES SINCE THEN. FURTHERMORE, I HAD ISSUES WHERE THE BRAKE LIGHTS WERE ON ON THE CAR OVERNIGHT WITH THE SWITCH ACTIVE WITH NO INPUT CAUSING A DRAINED BATTERY. THIS IS A MORE SERIOUS ISSUE THAN JUST LIGHTS BECAUSE THE CAR'S THROTTLE CUTS OUT WITHOUT WARNING AND THIS HAS BEEN TRACED BACK TO THE SWITCH ON MY CAR. I WOULD RATHER HAVE THE ORIGINAL RECALLED PART REPLACED IN MY CAR COMPARED TO THE RECALL REPLACEMENT PART.

BRAKE SWITCH WAS REPLACED ON 10/06/18 ON 2015 SUBARU FORESTER. WHEN RECALL CAME OUT, DEALER DIDNT REFUND FOR THE $156.01 FOR THE REPLACED BRAKE SWITCH, BUT REPLACED IT AGAIN UNDER RECALL 19V149000. SYMPTOMS ARE THAT THE CAR WOULD LOSE POWER TO WHEELS WHILE DRIVING (ENGINE RPM WOULD RISE) & WOULD HAVE TO RELEASE , THEN DEPRESS ACCELERATOR TO GET IT TO PUT POWER TO WHEELS AGAIN. HAPPENED MULTIPLE TIMES ON INTERSTATE. ABS AND TRACTION CONTROL WARNINGS CAME ON DURING ISSUE AS WELL UNTIL CAR RESTARTED.

THE CAR WAS WOBBLY AND WENT IN FOR SERVICE AND THEY FOUND ONE REAR STRUT THE TECHNICIAN TOOK IT FOR A DRIVE AND THE OTHER ONE BROKE ON HIM. IT COSTS ME $1390 TO FIX IT AND I DROVE IT ON THE HIGHWAY AND IT STILL WOBBLY. SUBARU DOES NOT WANT TO ACKNOWLEDGE THE FACT THERE IS A MAJOR ISSUE WITH THIS VEHICLE. THIS SHOULD HAVE BEEN RECALLED BY SUBARU WHEN THEY KNEW ABOUT THIS. THIS CAR ALSO HAD ROTORS THAT NEEDED TO BE REPLACED, THE ARM CONTROL, WHEEL BEARINGS ALL UNDER 60,000. THIS IS A SERIOUS ISSUE, I COULD GET KILLED OR HAVE A MAJOR ACCIDENT AND SUBARU DOES NOT WANT TO HEAR ABOUT IT. I AM SCARED TO DRIVE THIS CAR. THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO ASSIST WITH THE REPAIRS. *JS

TAKARA RECALL WUE-90 SAFETY ISSUE WITH GRAND FORKS ND SUBARU HAS UNREASONABLE TWO WEEK WAIT TIME TO REPLACE BRAKE LAMP SWITCH FAILURE AND RENDERING CONSUMER AT UNREASONABLE SAFETY RISK OR UNUSABLE CAR. CAR LOCKS IN PARK OR ABS LIGHTS AND HILL START ELECTRICAL MALFUNCTIONS DURING DRIVING UNPREDICTABLY. CAR WAS SERVICED FOR EXACT SAME SAFETY ISSUE PREVIOUSLY (7/22/2016 : SERVICE DEPT STATED "FOUND BRAKE LAMP SWITCH FAULTY AND NOT WORKING") AND GRAND FORKS ND SUBARU'S FAILED TO REPAIR DEFECT SUCCUSSFULLY. GRAND FORKS ND SUBARU DISREGARDS DRIVER SAFETY AGAIN BY FAILING TO SERVICE SAME DEFECT IN A TIMELY MANNER, IN REGARDS TO CUSTOMER SAFETY COMPLAINTS AND IN ACCORDANCE WITH CONSUMER PROTECTION SAFETY REGULATIONS AND LAWS.