2015 Subaru Forester

The contact owns a 2015 Subaru Forester. The contact stated that while driving at an undisclosed speed, the passenger’s side air bag warning light illuminated, and the air bag module warning light was illuminated. The air bag occupant classification system was not operating as intended. The vehicle was taken to a local independent mechanic to be diagnosed, and an occupant detection system malfunction code was retrieved. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V701000 (Air Bags); as a possible cause for the failure; however, the VIN was not included in the recall. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 127,684.

Getting an SRS Airbag system needs to be checked. Took the 2015 Subaru Forester to Williams Subaru in Lansing MI and they stated the code B1760 for the occupant detection system Mat was determined. The seat has not been wet and nothing spilled on it and was also determined dry by the repair specialist at time of service. They were able to reset sensor and did a test drive. Less than a week later when a passenger was in seat the warning SRS Airbag needs to be checked is back on. They stated if this happens then part cost will be approx $1000 not including service/repair (approx total $1700) They also state this part is on backorder. I have Concern for previous recall completed in 2019 for the passenger seat sensor matt harness. Is this a continuation of a problem that should be recalled with the sensor harness. Service states passenger front cushion frame and assembly needs replaced.

My passenger and rear airbags are not working due to a failure in this part: CUSHION AY OCPANTRH 64139SG002. I have been waiting for the part for around 10 months. My safety is put at risk as my airbags are not working and Subaru has not provided a solution while we are waiting for this part. I have asked for a rental car and they refused. It has been confirmed by multiple dealerships. The vehicle has been inspected by two licensed Subaru dealerships. There is a warning light on my dash and there has been since it failed.

I am reporting a recurring safety defect in my 2015 Subaru Forester (VIN: [XXX] ) that directly relates to Recall WUM-98 / NHTSA Recall 19V-701 (Occupant Detection System wiring harness). Original Recall (2019–2020): The Occupant Detection System (ODS) failed, disabling the passenger airbag. Subaru performed the recall remedy at that time. Reoccurrence (August 2025): The exact same defect reappeared. The SRS airbag warning illuminated and the passenger airbag was disabled while my wife was seated in the passenger seat. Subaru of Lancaster County (PA) initially reported no error, but when I retrieved the car, the warning illuminated immediately. Repair: On August 28, 2025, the dealer replaced the ODS wiring harness at my expense ($440.73). Since then, the issue has not reappeared. Concern: This is the same safety defect already subject to Recall WUM-98. I believe the original recall remedy failed to permanently correct the defect, leaving owners vulnerable to reoccurrence and forcing them to pay out-of-pocket for a known recall-related safety failure. I request NHTSA’s review to determine whether Subaru’s recall remedy is adequate and to ensure owners are not unfairly charged for repeat repairs of the same defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)