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2024 Subaru Crosstrek

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 12 of 115 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports3 injury reports

What owners actually said

115 reports
Mileage unknown · Nov 23, 2025
Unknown Or Other

While driving in Alaska during icy conditions my entire display for my infotainment screen changed abruptly. I glanced over at this to see if this was important information as it doesn't usually do thing. Upon looking I realized this was an advertisement for Sirius XM radio free until December 1st. In order to get back to my no…

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While driving in Alaska during icy conditions my entire display for my infotainment screen changed abruptly. I glanced over at this to see if this was important information as it doesn't usually do thing. Upon looking I realized this was an advertisement for Sirius XM radio free until December 1st. In order to get back to my normal navigation I had to click a small red X on the screen. This entire situation cause me to swerve and slide on the ice and almost go off into a ditch. This is extremely negligent behavior to display an advertisement while a car is in full motion and I, as the driver, am expected. To keep my eyes on the road.

NHTSA ODI #11701118

Mileage unknown · Nov 19, 2025
Forward Collision AvoidanceService Brakes

Automatic braking: One incident of the automatic braking system engaging on a side street when the road was clear of obstacles. The road surface had been prepared for some kind of minor work in the center of the road - there were regularly intermittent disturbances to the otherwise smooth surface. These appeared to be small p…

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Automatic braking: One incident of the automatic braking system engaging on a side street when the road was clear of obstacles. The road surface had been prepared for some kind of minor work in the center of the road - there were regularly intermittent disturbances to the otherwise smooth surface. These appeared to be small prox 6-8” square cuts in the surface. On two occasions the car braked suddenly and sharply in front of these disturbed areas. Potential risk from a following car.. Steep, windy road with cars parked on either side. Weather clear. I have not yet reported this to the dealer so it has not yet been inspected. I did not notice any other signs or warning systems prior to this event and during the event I was distracted by the event itself and too busy looking for vehicles that might hit me from behind,etc. to notice.

NHTSA ODI #11700419

Mileage unknown · Nov 6, 2025
Steering

POWER STEERING ISSUE AT HIGHWAY SPEEDS CONDITIONS: LANE CENTERING TURNED OFF. LANE DEPARTURE TURNED OFF. STRAIGHT LINE HWY DRIVING. OCCURS AFTER CONSTANT DRIVING OVER 60 MINUTES. MOST NOTICEABLE ABOVE 50 MPH ISSUE BEGAN AFTER ABOUT 15,000 MILES SYMPTOMS: WHEN VEHICLE DRIFTS SLIGHTLY OFF CENTER LINE RIGHT OR LEFT WITH ABOUT…

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POWER STEERING ISSUE AT HIGHWAY SPEEDS CONDITIONS: LANE CENTERING TURNED OFF. LANE DEPARTURE TURNED OFF. STRAIGHT LINE HWY DRIVING. OCCURS AFTER CONSTANT DRIVING OVER 60 MINUTES. MOST NOTICEABLE ABOVE 50 MPH ISSUE BEGAN AFTER ABOUT 15,000 MILES SYMPTOMS: WHEN VEHICLE DRIFTS SLIGHTLY OFF CENTER LINE RIGHT OR LEFT WITH ABOUT PLUS OR MINUS 5 DEGREES STEERING INPUT FROM STEERING CENTER POSITION. THE POWER STEERING BECOMES STICKY WITH RESISTANCE. IT FEELS LIKE POWER STEERING IS GRABBING HOLD THEN RELEASING. OCCASIONALLY SIMULATES A TOE-OUT ALIGNMENT CONDITION. EXAMPLE: VEHICLE DRIFTS SLIGHTLY TO THE RIGHT-OF-CENTER OR LEFT-OF-CENTER THEN DRIVER ATTEMPTS A VERY SLIGHT OPPOSITE CORRECTION INPUT, THE STEERING FEELS RESISTANT AS THOUGH IT IS STUCK IN POSITION THEN STEERING QUICKLY RELEASES HOLD CAUSING A SLIGHT STEERING JERK. THIS CAUSES THE VEHICLE TO SWERVE UNEXPECTEDLY AND DANGEROUSLY CAUSING THE VEHICLE TO POTENTIALLY CROSS INTO ONCOMING TRAFFIC OR INTO ADJACENT LANE TRAFFIC. STEERING GOES FROM NORMAL RESISTANCE THEN STIFF THEN SUDDENLY TOO LOOSE. THEN REPEAT OVER AND OVER… CAUSING CONSTANT DANGEROUS SWERVING AT HIGHWAY SPEEDS. NOTE: THIS OCCURS EVEN WHEN ALL EYESIGHT AND LANE CENTERING/DEPARTURE IS OFF OR DISABLED.

NHTSA ODI #11697935

Mileage unknown · Oct 30, 2025
Fuel/propulsion SystemService BrakesUnknown Or OtherCrash

I had a frontal accident on March 6, 2025. When I turned to pull into the driveway of my rental apartment, I lost control of the vehicle. It surged forward, climbed a low retaining wall of about 14" and then hit a support post. I sat there stunned thinking "what just happened and how?" At first, I thought it was me, but thinkin…

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I had a frontal accident on March 6, 2025. When I turned to pull into the driveway of my rental apartment, I lost control of the vehicle. It surged forward, climbed a low retaining wall of about 14" and then hit a support post. I sat there stunned thinking "what just happened and how?" At first, I thought it was me, but thinking about it more, I'm wondering if this could be a potential safety problem. I have read several other similar instances on the internet, and someone I know had a similar accident which was attributed to her age. Collision repair for the Crosstrek was $10,358 done by a local facility, not Subaru. Repair of damage to the support post was $1,340. I reported this to Subaru, but after several follow-ups (last one on July 29, 2025), I still have not received a reply from Subaru. I can forward the email string to you if you want. I don't know how to attach it in one of the acceptable formats.

NHTSA ODI #11696641

Mileage unknown · Sep 27, 2025
Steering

When driving long distances, the steering wheel encounters a sticky area where the steering wheel gets stiff to turn and then all of a sudden loosens up causing excessive corrections. This issue is apparently the same that was experienced by Honda owners. my car only has less than 10k miles. This can be dangerous for drivers who…

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When driving long distances, the steering wheel encounters a sticky area where the steering wheel gets stiff to turn and then all of a sudden loosens up causing excessive corrections. This issue is apparently the same that was experienced by Honda owners. my car only has less than 10k miles. This can be dangerous for drivers who are not that experienced.

NHTSA ODI #11690063

Mileage unknown · Sep 18, 2025
Tires

225 /60 R 17 99H Was driving on a freeway when heard a pop, pulled over immediately on left shoulder and tire had holes in sidewall putting me in a very dangerous situation. Yokohama consumer affairs could care less about the situation, I hope people dont hurt driving with these tires.

NHTSA ODI #11688023

Mileage unknown · Sep 2, 2025
Visibility/wiper

Driver side exterior mirror has a vibration over 60 mph. The passenger side is fine. I reported to Subaru America at dealership but they will not acknowledge the defect. It makes it difficult to see while vibrating. No warning lights or anything are on. Yes, it is available for inspection.

NHTSA ODI #11684541

Mileage unknown · Aug 29, 2025
Forward Collision AvoidanceCrashInjury

I was driving with my wife when we were making a left turn. The adaptive cruse control came on. It took control of my acceleration, and steering. I got the car under control, but it was too late. I went across the empty parking lot, and almost crashed into the abandoned building.

NHTSA ODI #11683942

Mileage unknown · Aug 18, 2025
Visibility

Problem with side mirrors. When driving past 55 mph, the mirrors begin to shake so much so that vision becomes blurry. Makes it difficult to merge safely. Both mirrors are impacted, but the driver side is significantly worse. I have had both mirrors and mirror assemblies replaced. However, the problem has not been resolved. Suba…

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Problem with side mirrors. When driving past 55 mph, the mirrors begin to shake so much so that vision becomes blurry. Makes it difficult to merge safely. Both mirrors are impacted, but the driver side is significantly worse. I have had both mirrors and mirror assemblies replaced. However, the problem has not been resolved. Subaru tech said that this has been an issue for other models, but no fix has been made. Subaru tech drove car and confirmed the issue. Says there is nothing they can do to fix the issue.

NHTSA ODI #11681443

26,000 miles · Aug 6, 2025
Visibility

The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at an undisclosed speed, the contact became aware of star shaped crack located on the front windshield. The vehicle was taken to the dealer, and the dealer referred the contact to a glass specialist to repair the vehicle. The contact was informed by …

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The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at an undisclosed speed, the contact became aware of star shaped crack located on the front windshield. The vehicle was taken to the dealer, and the dealer referred the contact to a glass specialist to repair the vehicle. The contact was informed by the mechanic that the windshield had shattered while attempting to replace the windshield. The contact was informed that a replacement windshield needed to be ordered. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000.

NHTSA ODI #11678819

Official recalls

2

23V754000 · Power Train:driveline:driveshaft

Nov 9, 2023

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

Consequence & remedy

Consequence: A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.

23V551000 · Electrical System: Instrument Cluster/panel

Aug 4, 2023

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.

Consequence & remedy

Consequence: A short circuit may cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.