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2024 Subaru Crosstrek

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Crosstrek years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 12 of 115 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports3 injury reports

What owners actually said

115 reports
Mileage unknown · Nov 26, 2025
Unknown Or Other

About 5 minutes after I started driving, an ad for Sirius-XM radio subscription appeared on my infotainment system. It took up the entire screen, covering my AC controls and Apple CarPlay navigation - this meant that I was required to interact with/dismiss the ad. Because it was shown when I was driving (in motion), I was forced…

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About 5 minutes after I started driving, an ad for Sirius-XM radio subscription appeared on my infotainment system. It took up the entire screen, covering my AC controls and Apple CarPlay navigation - this meant that I was required to interact with/dismiss the ad. Because it was shown when I was driving (in motion), I was forced to unsafely and illegally interact with the touch screen to re-enable the functionality of my car. Showing an ad in the car is unacceptable in general, but especially in a situation when the car is in motion, where it poses a significant safety risk.

NHTSA ODI #11701645

Mileage unknown · Nov 24, 2025
Unknown Or Other

Ad for Sirius XM popped up on infotainment center AS I WAS DRIVING. This caused an unexpected interruption in my ability to drive safely. Subaru gives you zero option to opt out and I have repeatedly had this pop up on my screen. I bought and paid for this vehicle and they should not be allowed to place ANY ADS on the infotainm…

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Ad for Sirius XM popped up on infotainment center AS I WAS DRIVING. This caused an unexpected interruption in my ability to drive safely. Subaru gives you zero option to opt out and I have repeatedly had this pop up on my screen. I bought and paid for this vehicle and they should not be allowed to place ANY ADS on the infotainment center.

NHTSA ODI #11701344

Mileage unknown · Nov 24, 2025
Unknown Or Other

While driving, the infotainment system, which I was using for navigation, popped up an ad for SiriusXM radio. This distracted me, as the driver, while I was trying to use the navigation system to find my way. Thankfully, I was on a road with a speed limit of 30 mph, and an area that I am familiar with. However, there should be …

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While driving, the infotainment system, which I was using for navigation, popped up an ad for SiriusXM radio. This distracted me, as the driver, while I was trying to use the navigation system to find my way. Thankfully, I was on a road with a speed limit of 30 mph, and an area that I am familiar with. However, there should be ZERO tolerance for advertisements on automotive infotainment systems.

NHTSA ODI #11701239

Mileage unknown · Nov 24, 2025
Unknown Or Other

On infotainment touchscreen, repeated Sirius XM ads are shown while the vehicle is in operation. This is distracting and dangerous as the ads obscure actual critical functions like climate control, navigation, and vehicle settings until I tap the X on the ad to close it. Running ads while the vehicle is driving is not safe - thi…

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On infotainment touchscreen, repeated Sirius XM ads are shown while the vehicle is in operation. This is distracting and dangerous as the ads obscure actual critical functions like climate control, navigation, and vehicle settings until I tap the X on the ad to close it. Running ads while the vehicle is driving is not safe - this puts myself and other drivers at risk by introducing an unnecessary distraction. I cannot stress enough that these ads only appear WHILE the vehicle is driving.

NHTSA ODI #11701223

Mileage unknown · Nov 24, 2025
Unknown Or Other

Distracting SiriusXm adds keep blocking navigation requiring physical input from driver to clear.

NHTSA ODI #11701174

Mileage unknown · Nov 24, 2025
Unknown Or Other

While I was driving the other day my entire infotainment screen (which shows my map, as well as climate controls) was completely overtaken by a giant ad for Sirius XM radio service. It was the ENTIRE screen and it required me to take my focus off of the road long enough to determine what was happening on the screen, find a butto…

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While I was driving the other day my entire infotainment screen (which shows my map, as well as climate controls) was completely overtaken by a giant ad for Sirius XM radio service. It was the ENTIRE screen and it required me to take my focus off of the road long enough to determine what was happening on the screen, find a button to make it go away, then accurately tap the button while driving. This was EXTREMELY DANGEROUS and I don't know how it is legal! WHY are they allowed to project an ad into my field of vision, distracting my focus and potentially causing a deadly accident? This needs to be stopped! I love Subaru, but they need to stop endangering our lives with ads for satellite radio service I already don't want WHILE I'M DRIVING.

NHTSA ODI #11701149

Mileage unknown · Nov 24, 2025
Unknown Or Other

I am not a customer of Sirius XM, so approximately once per month, an ad appears on my screen for a Sirius XM free trial. This is incredibly distracting and dangerous as it takes up the entire screen and requires me to take my eyes off the road to click the close button.

NHTSA ODI #11701148

Mileage unknown · Nov 24, 2025
Electrical SystemUnknown Or Other

Advertisement for XM radio service popped up on console screen of the car, and would not go away unless manually dismissed (touch) - while driving, covering the entire screen. This is entirely unnecessary and distracting, all to serve an advertisement for a service I don't want or use.

NHTSA ODI #11701137

Mileage unknown · Nov 24, 2025
Unknown Or Other

Advertisements for SiriusXM radio are being pushed to the infotainment system. These ads temporarily render all radio and climate controls as unavailable until driver taps on screen to disable the notification… causing driver to take eyes off of the road.

NHTSA ODI #11701132

Mileage unknown · Nov 23, 2025
Unknown Or Other

Sirius XM ad shows up randomly on infotainment screen. It completely takes over the screen, distracting, and no way to disable it.

NHTSA ODI #11701122

Official recalls

2

23V754000 · Power Train:driveline:driveshaft

Nov 9, 2023

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

Consequence & remedy

Consequence: A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.

23V551000 · Electrical System: Instrument Cluster/panel

Aug 4, 2023

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.

Consequence & remedy

Consequence: A short circuit may cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will inspect the harness and install an additional clamp on the steering beam bracket. If damage is found, dealers will add protective tape or replace the instrument panel harness, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-23.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.