2024 Subaru Crosstrek

Windshield suddenly and spontaneously cracked, violently and with an explosive sound, due to higher-than-average outside air temperature (100°F, Arizona in July). Vehicle was being driven on a freeway during cross--country trip. Crack occurred in driver's line-of-sight and presented a dangerous driving condition. In service for 2 years and 10K miles and never driven off-road or incurred a windshield chip from flying objects. Subaru refused to repair under warranty. Discovered Subaru had a recent history of similar windshield problems including some covered by Technical Service Bulletin(s).

While driving home from the grocery store I heard a shattering sound. I was about 2 miles from home. When i got home I opened the rear hatch to see the rear quarter glass window shattered. I was driving 35 mph with no cars around me. I was shocked to see the window like that. I have read that subaru has had problems in past crosstreks with this same issue. Since it was yesterday and also Saturday I have not been able to talk to the subaru dealership about it.

There are 2 issues that I have noticed since I bought my car from a subaru dealership 10 DAYS ago. the first is that upon driving at highway speeds (over 50 mph) It feels like the car is jerky and pulls in a shaky rocking manner. this happened continuously, when I was using the cruise control and when I was not using the cruise control. It basically felt like I was driving in 40mph winds that were moving my car independently of what I was doing. The second is also something that happens at highway speeds, my driver side mirror shakes and vibrates so much so that I can't make out the surrounding space, cars and road at all. I scheduled a service appointment at the same dealership immediately. I told them these issues and upon inspection they reported that they do not see or report any such issues that I am concerned about. Stating that these are quote "characteristics" of the car. These are both potentially very dangerous problems that Subaru has stated is not an issue as far as they are concerned. There is a lawsuit about the driver side mirror that was filed in september of 2024. I just bought this car used with 10,500 miles on it and NOBODY mentioned anything in person or on the pre certified inspection checklist, CARFAX report or anything of that nature about these issues which Subaru must actually know about. If I was told about theses issues I would have not bought the car. And they are continuing to deny anything is wrong, saying its just a characteristic of the car. There are no warning lights or messages alerting of this issue within the car.

The windshield appeared to have spontaneously cracked overnight while parked on the driveway. The crack formed across the top of the windshield, across the eyesight. The day before, the car was at the dealership for an oil change and tire rotation. Unknown if lifting the car for the tire rotation caused the stress that may have caused the crack formation. The car was taken back to the dealer and the windshield had to be replaced. A claim to our insurance was done because the dealer said this was not covered by the warranty. I did not see any chip in the windshield that would have caused this.

Headlight performance on this vehicle is extremely dangerous when driving at nighttime. Unless you keep your high beams on constantly, these headlights offer only extremely limited visibility during night driving. From the top of the windshield down about16 inches it's totally black. You can only see out of the bottom half of the windshield. The road in front of you is only lit up for about 60 feet then it's dark beyond that point. Visiblity problem gets even worse when going downhill. Incident #1. . . . I almost ran into a bicycle rider the other night as he was traveling just beyond the area that was lit up by my lights. I was only traveling at about 35-40 mph, but by the time he was visible i was almost not able to avoid hitting him. He was riding his bike just on the edge of the lane of car traffic so he was easily in the line of my car. I was so shaken up, my heart was pounding, that I had to pull over to the side of the road to reflect on what had just happened and to get my bearings again. Now I find myself afraid to drive this Subaru, my new car of only 2 months, at nighttime. Incident #2. . . .Same complaint regarding headlights. The above described problem with headlights gets even more, much more, dangerous when you're driving down an incline such as a hill. Because you're car is going downhill, the available space that is lit up in front of you becomes even more diminished so that you also can't see any curves in the road that are coming up as well as stop signs, pedestrians or other cars!. It's a miracle if you don't end up crashing your car off the side of the road while trying to navigate down that hill. I have complained numerous times at the dealership, but no help. To verify, a rep. would have to drive the car at night time. I'M HAPPY TO ANSWER ANY QUESTIONS YOU MIGHT HAVE Subaru needs to make this right and correct this HEADLIGHT problem ASAP or there is bound to be drivers, pedestrians and bicyclists injured and/or killed.

I have only had my vehicle (new 2024) for 5 months- no known or prior issues. I was driving on the highway, no vehicles around me and I hear a loud pop. A few minutes go by and the windshield begins to crack. Over the course of about an hour, it had spread across almost the entire windshield. With the recent history of Subaru windshields, I’m worried about the strength of their glass. Not saying there is a widespread issue at the moment, but concerned that in a few months or a year there may be a pattern.

Driver's Outside mirror shaking at highway speeds. Massive blur, headlights "dance" around, quite distracting and disorienting when checking for safe lane changes. Took brand new (less than 400 mile) 2024 Crosstrek Limited into local dealer to report buzzy left mirror. They took a look at it. Received this report: (Tech) said the mirror glass itself does shake but that is going to be normal because of how the mirror glass sits in the housing...according to our tech the vehicle is operating as designed I'm sorry, there's no way that a mirror should be shaking like that. The inside rearview mirror is pristine. The passenger side doesn't shake. It's the driver's mirror and now two Subaru employees have confirmed some shake, but won't do anything about it. This is a safety issue. It's starting to get traction on Reddit. [XXX] To avoid headaches, I have to tilt the mirror down to keep dancing lights from affecting my vision. This is a safety issue that needs to be addressed. I was hoping that it would happen at a local dealer lever, but apparently, it might take submitting to the NHTSA. It's a great car, just has this particular issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)