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2009 Smart Fortwo

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

71 reports with mileage · 29 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports11 fire reports2 injury reports

Tires complaints

5 reports
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37,000 miles · May 2, 2023
Engine And Engine CoolingPower TrainTires

The contact owns a 2009 Smart ForTwo. The contact stated that on multiple occasions when the vehicle was parked and the gear shifter was shifted, the transmission would only shift into neutral. Additionally, the contact stated that the vehicle failed to respond when the accelerator pedal was depressed. Additionally, the tire pre…

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The contact owns a 2009 Smart ForTwo. The contact stated that on multiple occasions when the vehicle was parked and the gear shifter was shifted, the transmission would only shift into neutral. Additionally, the contact stated that the vehicle failed to respond when the accelerator pedal was depressed. Additionally, the tire pressure warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact also received notification of NHTSA Campaign Number: 18V273000 (Engine and Engine Cooling) however, parts to do the recall repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000. Parts distribution disconnect.

NHTSA ODI #11520076

15,000 miles · Apr 14, 2015
Fuel/propulsion SystemPower TrainTires

WHERE DO I BEGIN? AFTER ABOUT A YEAR OF OWNING MY SMART CAR, I WAS DRIVING ON THE HIGHWAY DOING ABOUT 70 MPH WHEN SUDDENLY I FEEL MY CAR PULL TO THE RIGHT AND START SHAKING. I PULL SAFELY TO THE SHOULDER TO FIND THE VALVE STEM FOR MY TIRE HAD DETACHED AND MY TIRE WAS NOW FLAT. NOT HAVING A SPARE, I HAD TO CALL A TOW TRUCK. THE S…

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WHERE DO I BEGIN? AFTER ABOUT A YEAR OF OWNING MY SMART CAR, I WAS DRIVING ON THE HIGHWAY DOING ABOUT 70 MPH WHEN SUDDENLY I FEEL MY CAR PULL TO THE RIGHT AND START SHAKING. I PULL SAFELY TO THE SHOULDER TO FIND THE VALVE STEM FOR MY TIRE HAD DETACHED AND MY TIRE WAS NOW FLAT. NOT HAVING A SPARE, I HAD TO CALL A TOW TRUCK. THE SAME ISSUE HAPPENED TO THE REMAINING 3 TIRES IN THE FOLLOWING MONTHS TO A YEAR. WHILE DRIVING THE VALVE STEM WOULD DETACH AND ALL AIR DEPLETING FROM THE TIRES. I CALLED THE SMART DEALER TO BE TOLD THIS WAS IMPOSSIBLE BECAUSE THE VALVE STEMS WERE BOLTED TO THE RIM, WELL CLEARLY NOT SINCE IT HAD HAPPENED TO EVERY TIRE.I HAVE HAD MULTIPLE CYLINDER MISFIRES WITH THIS CAR. I HAVE HAD TO REPLACE THE FUEL PUMP. I HAVE HAD TO REPLACE THE ALKALOID TIMING SENSOR. I HAVE HAD TO REPLACE THE BLOWER MOTOR FOR MY HEAT AND A/C. MY HEADLIGHTS GO OUT EVERY OTHER MONTH. CAR HAS STOPPED BECAUSE A WIRE CAME LOOSE IN THE BATTERY. WHEN I TURN RIGHT OR GO ON AN ONRAMP, I HEAR THIS AWFUL CLUNKING SOUND AS IF SOMETHING IS HITTING A TIN. WHEN I GO OVER BUMPS MY CAR MAKES A SQUEAKING SOUND. WHEN GOING FROM PARK INTO REVERSE...CAR WILL NOT GO INTO GEAR. MY CAR WILL READ P AND N. I HAVE TO TURN MY CAR OFF/ON MULTIPLE TIMES AS WELL AS MESS WITH MY SHIFTER FOR ABOUT 5 MINUTES BEFORE I CAN GO ANYWHERE. THE CHERRY ON TOP HAPPENED TODAY ON MY WAY HOME TO AKRON FROM COLUMBUS. AS I AM DRIVING ON THE HIGHWAY WITH A SEMI TRUCK BEHIND ME MY CAR STARTED LOSING SPEED, EVEN WHEN PUSHING THE GAS. I ALMOST WAS STRUCK BY THE SEMI DUE TO THE SUDDEN DECREASE OF SPEED BUT THANKFULLY WAS ABLE TO PULL OFF THE HIGHWAY. ONCE STOPPED, ALL LIGHTS CAME ON AND CAR SHUT OFF. PUT MY CAR IN PARK TO TRY TO START MY CAR AGAIN, NOTHING. MY ENGINE WILL REV BUT THE ENGINE WILL NOT TURN OVER. WILL FIND OUT WHAT THAT IS TOMORROW HOPEFULLY. CAR WAS BRAND NEW WHEN PURCHASED AND BOUGHT THE CAR 5YRS AND 1 MONTH AGO. *TR

NHTSA ODI #10705509

9,400 miles · Aug 6, 2014
TiresWheels

THE VALVE STEMS ARE CRACKING AND IF THEY FAIL WHILE DRIVING A DRIVER MAY LOSE CONTROL. THE CRACKED VALVE STEMS WERE NOTICED WHEN THE WHEELS WERE REMOVED FOR SERVICE. PHOTOS ARE AVAILABLE IF NEEDED. *TR

NHTSA ODI #10619397

48,000 miles · May 19, 2013
TiresWheels

I WAS DRIVING FROM WORK WHEN THE FRONT DRIVERS SIDE TIRE BLEW OUT. I PURCHASED 4 NEW TIRES AFTER THIS, THEN A COUPLE OF DAYS AFTER THE PURCHASE, THE REAR PASSENGER TIRE BLEW OUT. BOTH TIMES THE PRESSURE MONITOR IN THE VALVE LET GO. THIS LEAD TO AN IMMEDIATE LOSS OF TIRE PRESSURE. VERY DANGEROUS I WROTE SMART, BUT THE NEV…

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I WAS DRIVING FROM WORK WHEN THE FRONT DRIVERS SIDE TIRE BLEW OUT. I PURCHASED 4 NEW TIRES AFTER THIS, THEN A COUPLE OF DAYS AFTER THE PURCHASE, THE REAR PASSENGER TIRE BLEW OUT. BOTH TIMES THE PRESSURE MONITOR IN THE VALVE LET GO. THIS LEAD TO AN IMMEDIATE LOSS OF TIRE PRESSURE. VERY DANGEROUS I WROTE SMART, BUT THE NEVER RESPONDED. *TR

NHTSA ODI #10512691

6,100 miles · Jan 5, 2013
TiresWheels

ON JANUARY 1ST 2013, I WAS DRIVING HOME WITH MY PREOWNED 2009 SMART CAR BRABUS, I HIT A AVERAGE SIZE POT HOLE BUT DIDN'T REALLY THINK ABOUT IT MUCH BECAUSE I'M USED TO HITTING THESE POTHOLES. BUT AS I DROVE ON FOR ANOTHER MINUTE, THE CAR STARTED SHAKING VIOLENTLY TO THE POINT WHERE I HAVE TO STOP ON THE MIDDLE OF THE HIGHWAY. AN…

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ON JANUARY 1ST 2013, I WAS DRIVING HOME WITH MY PREOWNED 2009 SMART CAR BRABUS, I HIT A AVERAGE SIZE POT HOLE BUT DIDN'T REALLY THINK ABOUT IT MUCH BECAUSE I'M USED TO HITTING THESE POTHOLES. BUT AS I DROVE ON FOR ANOTHER MINUTE, THE CAR STARTED SHAKING VIOLENTLY TO THE POINT WHERE I HAVE TO STOP ON THE MIDDLE OF THE HIGHWAY. AND SLOWLY PULL OVER. COME TO FIND OUT THAT MY TIRES WERE POPPED, THE RIMS ARE BENT. AFTER DOING SOME RESEARCH ON THE WHEELS, I FOUND THAT THERE IS NOT ENOUGH CUSHION TO WITHSTAND IMPACTS SUCH AS A DECENT SIZE POTHOLE OR BUMP. I ALSO WENT ON THE SMART CAR OF AMERICA FORUMS, OTHER SMART CAR BRABUS OWNERS ALSO IS GOING THROUGH WHAT I'M GOING THROUGH. IT IS REALLY WEIRD FOR ME ESPECIALLY I'VE DRIVEN THE CAR FOR ONLY 130 MILES. THE SIZE OF THE TIRE(215/35R17) CLEARLY SHOWS THAT THERE IS NOT ENOUGH CUSHION FOR ANY TYPE OF DECENT SIZE IMPACT. *TR

NHTSA ODI #10491528

Official recalls

1

18V273000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System

Apr 27, 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence & remedy

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

Engine And Engine Cooling:engine

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA17003 · Engine Compartment Fire

Opened Sep 1, 2017 · Closed Aug 21, 2018

Status: closed (inferred from source dates) · Engine

On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).According to Mercedes-Benz?s DIR, ?the rear insulation mat within the engine compartment might deform, deteriorate, loosen and over time, subsequently be able to contact hot components of the exhaust system.This could lead to an ignition of the insulation mat and possible fire in the engine compartment.?The US-specification exhaust system has an external catalytic converter packaged close to the insulation mat, where temperatures in the vicinity of the insulation mat reach high values.Over time, these temperatures can lead to a change in the insulation mat's material characteristics and ultimately allow the material to deform. Depending on the magnitude and the specific location of the deformation, the insulation mat could contact hot components of the exhaust system and ignite.Mercedes-Benz will replace the rear insulation mat on the affected vehicles with the improved mat first implemented in the United States in MY 2010 vehicles.ODI?s analysis of fire incident field data reported to NHTSA and Mercedes-Benz show an increasing trend of non-crash fires in the subject vehicles that begins after 4 years of service and accelerates after 7 years of service.The analysis shows that this trend is driven by fires occurring in the engine compartment.Forensic investigations of fires occurring in the past year identified the insulation mat as a likely or possible cause of most of the fires originating in the engine compartment.This investigation is closed based on Mercedes-Benz insulation mat recall.For more information about field data trends and fire investigations, see the closing resume in the document file for this investigation.

PE16016 · Engine Compartment Fire

Opened Dec 16, 2016 · Closed Nov 20, 2017

Status: closed (inferred from source dates) · Engine

On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaints appeared to indicate an increasing trend, with all eight fires occurring since January 2015.As part of PE16-016, ODI analyzed information related to incidents reported to the Office by consumers, analyzed field data and technical information submitted by Mercedes-Benz USA (Mercedes) in response to the PE16-016 information request letter, and analyzed non-crash vehicle fire claim data provided by the Highway Loss Data Institute (HLDI).To date, ODI's analysis of incidents reported by consumers and provided by Mercedes has identified 27 incidents of open flame fires originating in the engine compartments of the subject vehicles, 14 of which were reported to ODI by Vehicle Owner Questionnaires (VOQs) and 18 involving complaints or field reports to Mercedes (5 of the incidents were reported to both ODI and Mercedes).One incident reported to Mercedes includes an allegation of an injury from smoke inhalation.Nineteen (19) of the incidents occurred since January 2015.Mercedes has only investigated 2 of the 27 fire incidents, and the company was unable to identify a vehicle-based cause for either incident.To further assess incident rates and trends, ODI requested fire claim data for the subject vehicles and eight peer vehicles from the Highway Loss Data Institute (HLDI).HLDI collects insurance claim data from companies representing over 80 percent of the market for private passenger vehicle insurance in the United States.ODI?s analysis of the HLDI data, which covered the period from 2010 through late-2016, found that the MY 2008 Fortwo vehicles had a significantly higher claim frequency than its peers and, similar to ODI?s complaint trend, experienced a sharp increase in claims in 2015.This investigation has been upgraded to an Engineering Analysis (EA17-003) to continue to investigate the high frequency and increasing trend of non-crash engine compartment fire incidents in the subject vehicles.The VOQs associated with the opening of this investigation were:10676359, 10780222, 10790017, 10820891, 10872656, 10944676, 10916505, 10924311, 10924637, 10939504, 10945296, 10993895, 11011100, 11011565.