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2009 Smart Fortwo

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

71 reports with mileage · 29 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports11 fire reports2 injury reports

Electrical System complaints

14 reports
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10,000 miles · May 30, 2014
Electrical SystemEngine

WHEN I START MY CAR AND PUT IT IN DRIVE IT SHOWS REVERSE ON THE SCREEN OR NOTHING AT ALL. THEN MY CAR WILL BACK UP INSTEAD OF GOING FORWARD. I ALMOST GOT INTO AN ACCIDENT A FEW TIMES BECAUSE OF THIS PROBLEM. THIS PROBLEM HAS HAPPENED TO ME MORE THAN ONCE. THE AIR TUBES IN THE ENGINE ALREADY HAVE CRACKS IN THEM LIKELY BECAUSE A C…

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WHEN I START MY CAR AND PUT IT IN DRIVE IT SHOWS REVERSE ON THE SCREEN OR NOTHING AT ALL. THEN MY CAR WILL BACK UP INSTEAD OF GOING FORWARD. I ALMOST GOT INTO AN ACCIDENT A FEW TIMES BECAUSE OF THIS PROBLEM. THIS PROBLEM HAS HAPPENED TO ME MORE THAN ONCE. THE AIR TUBES IN THE ENGINE ALREADY HAVE CRACKS IN THEM LIKELY BECAUSE A CHEAP MATERIAL WAS USED TO PRODUCE THEM, THIS IS VERY DANGEROUS BECAUSE IT CAN LEAD TO ENGINE FIRES IN MANY OF THESE VEHICLES. IN ADDITION, SOMETHING SEEMS TO BE ALREADY WRONG WITH MY TRANSMISSION AND THE CAR IS NOT EVEN THAT OLD. *TR

NHTSA ODI #10595006

23,445 miles · Mar 16, 2014
Electrical System

OK THE MOTION SENSOR STOPPED WORKING, THE RADIO WAS DRAWING 870MA WHILE CAR IS SHUT OFF SO HAD TO GET THAT DISCONNECTED. THE HEATER FAN WENT THEY REPLACED THE HEATER FAN FROM MY EXTENDED WARRANTY BUT THE OTHER TWO THINGS WAS NOT SO NOW IM WITH OUT A RADIO THAT WAS PUT IN BY THE SMART CAR PEOPLE AND WHEN MY TOP IS DOWN I HAVE NO …

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OK THE MOTION SENSOR STOPPED WORKING, THE RADIO WAS DRAWING 870MA WHILE CAR IS SHUT OFF SO HAD TO GET THAT DISCONNECTED. THE HEATER FAN WENT THEY REPLACED THE HEATER FAN FROM MY EXTENDED WARRANTY BUT THE OTHER TWO THINGS WAS NOT SO NOW IM WITH OUT A RADIO THAT WAS PUT IN BY THE SMART CAR PEOPLE AND WHEN MY TOP IS DOWN I HAVE NO MOTION SENSOR THE RADIO DREW SO BAD OF A DRAW THAT THE BATTERY WOULD DIE OVER NIGHT WHILE THE CAR WAS OFF YES THE CAR WAS OFF AND SO WAS THE RADIO. I AM UP SET THAT BEING IT WAS NOT MY DOINGS AT ALL OF THE MISS HAPS OF THE RADIO AND MOTION SENSOR THAT I SHOULD HAVE TO GO WITH OUT A RADIO OR SENSOR IN MY 2009 CAR IM NOW AFFRAID TO DRIVE IT CAUSE OF THE PROBLEMS AND THAT I HAVE NO RADIO IN IT OR MOTION SENSOR. I CANT AFFORD TO PAY THE DEALER SHIP OR ANYONE ELSE FOR A NEW ONE I DIDN'T BRAKE IT ITS ONLY 5 YEARS OLD WITH 23,000 MILES ON IT PLEASE HELP ME. *TR

NHTSA ODI #10572690

29,120 miles · Dec 11, 2013
Electrical SystemEnginePower Train

THE CAR HAS A PROBLEM WITH NOT GOING IN REVERSE WHEN YOU PUT THE GEAR SHIFTER IN 'R' POSITION? USUALLY AFTER DRIVEN AND THE CAR IS WARMED UP. THE CAR JUST ROLLS WHEN PUT IN REVERSE, AS IF THOUGH IT'S IN NEUTRAL.. WHEN GIVING GAS IT JUST REVS THE ENGINE AND NOTHING HAPPENS.. THE CAR IS AUTOMATIC TRANSMISSION. AND IT CAN BE DANGE…

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THE CAR HAS A PROBLEM WITH NOT GOING IN REVERSE WHEN YOU PUT THE GEAR SHIFTER IN 'R' POSITION? USUALLY AFTER DRIVEN AND THE CAR IS WARMED UP. THE CAR JUST ROLLS WHEN PUT IN REVERSE, AS IF THOUGH IT'S IN NEUTRAL.. WHEN GIVING GAS IT JUST REVS THE ENGINE AND NOTHING HAPPENS.. THE CAR IS AUTOMATIC TRANSMISSION. AND IT CAN BE DANGEROUS PUTTING THE CAR IN REVERSE IF IT'S ON A SLOPE. THE VEHICLE CAN ROLL. THIS IS A NORMAL PROBLEM WITH THE 08-09 YEAR. THIS SHOULD DEFIANTLY BE A RECALL ISSUE. THANK YOU FOR TAKEN THE TIME TO READ MY COMPLAINT. *TR

NHTSA ODI #10555750

38,000 miles · Oct 3, 2012
Electrical SystemEngine And Engine CoolingFire

AFTER GETTING HOME FROM SCHOOL, COMING IN SAYING HELLO TO THE FAMILY I WENT BACK OUT TO MY CAR TO GET MY BAG. WHEN I APPROACHED MY CAR I COULD HEAR WHAT I BELIEVED TO BE MY RADIATOR FANS STILL RUNNING DESPITE THE CAR WAS TURNED OFF. MY LOGIC WAS "MAYBE A GLITCH IN THE COMPUTER." SO I PROCEEDED TO SIMPLY TURN THE CAR ON AND THEN …

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AFTER GETTING HOME FROM SCHOOL, COMING IN SAYING HELLO TO THE FAMILY I WENT BACK OUT TO MY CAR TO GET MY BAG. WHEN I APPROACHED MY CAR I COULD HEAR WHAT I BELIEVED TO BE MY RADIATOR FANS STILL RUNNING DESPITE THE CAR WAS TURNED OFF. MY LOGIC WAS "MAYBE A GLITCH IN THE COMPUTER." SO I PROCEEDED TO SIMPLY TURN THE CAR ON AND THEN OFF TO SEE IF THAT WOULD HELP. NOPE, THAT DIDN'T DO THE TRICK. PUZZLED I CAME INSIDE TO INFORM MY DAD WHAT WAS GOING ON, WHILE I WAS TALKING TO MY DAD I COULD HEAR THE FACTORY ALARM GOING OFF, THEN IT STARTED HONKING, THE WINDSHIELD WIPERS WERE RUNNING. WHEN I APPROACHED MY CAR TO SEE IF THE THERE WAS A CHANCE THAT I LEFT SOMETHING ON. WHEN I OPENED THE DOOR, I SAW SMOKE COMING UNDER THE DRIVER SIDE CONSOLE, THEN SPARKS, THEN FIRE!!!! I RAN AND GRABBED THE HOSE TO PUT IT OUT BEFORE IT GOT WORSE AND POSSIBLY LOSING THE CAR. I HAVE TAKEN THE BATTERY OUT TO MAKE SURE THIS DOESN'T HAPPEN. THE CARPET NEAR THE PEDDLES ARE SINGLED FROM THE FIRE AND THE FUSE BOX IS EXPOSED AND MOST OF THE PLASTIC HOUSING HAS MELTED AWAY. SADLY MY CAR IS OUTSIDE THE WARRANTY SO SMART WILL NOT DO ANYTHING. SO NOW I AM MAKING SOME CALLS TO SEE WHAT MY NEXT OPTIONS ARE. I'VE CALLED SMART CUSTOMER CARE AND SAID THERE IS NOTHING THEY CAN DO. NOT SURE WHAT COULD HAVE CAUSED THIS TO HAPPEN, THE ONLY UPGRADE I'VE DONE ON MY SMART IS JUST UPGRADING THE HORN, BUT THAT WAS WHEN I FIRST GOT IT. I'LL POST PICTURES LATER. NEEDLESS TO SAY I'M GLAD THIS HAPPENED AFTER I PARKED THE CAR AT MY HOUSE RATHER THEN BEING STUCK ON THE SIDE OF ROAD WATCHING IT BEING ENGULFED IN FLAMES AND LOSING MY CAR COMPLETELY. *TR

NHTSA ODI #10478536

Official recalls

1

18V273000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System

Apr 27, 2018

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence & remedy

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

Engine And Engine Cooling:engine

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

Consequence: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA17003 · Engine Compartment Fire

Opened Sep 1, 2017 · Closed Aug 21, 2018

Status: closed (inferred from source dates) · Engine

On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).According to Mercedes-Benz?s DIR, ?the rear insulation mat within the engine compartment might deform, deteriorate, loosen and over time, subsequently be able to contact hot components of the exhaust system.This could lead to an ignition of the insulation mat and possible fire in the engine compartment.?The US-specification exhaust system has an external catalytic converter packaged close to the insulation mat, where temperatures in the vicinity of the insulation mat reach high values.Over time, these temperatures can lead to a change in the insulation mat's material characteristics and ultimately allow the material to deform. Depending on the magnitude and the specific location of the deformation, the insulation mat could contact hot components of the exhaust system and ignite.Mercedes-Benz will replace the rear insulation mat on the affected vehicles with the improved mat first implemented in the United States in MY 2010 vehicles.ODI?s analysis of fire incident field data reported to NHTSA and Mercedes-Benz show an increasing trend of non-crash fires in the subject vehicles that begins after 4 years of service and accelerates after 7 years of service.The analysis shows that this trend is driven by fires occurring in the engine compartment.Forensic investigations of fires occurring in the past year identified the insulation mat as a likely or possible cause of most of the fires originating in the engine compartment.This investigation is closed based on Mercedes-Benz insulation mat recall.For more information about field data trends and fire investigations, see the closing resume in the document file for this investigation.

PE16016 · Engine Compartment Fire

Opened Dec 16, 2016 · Closed Nov 20, 2017

Status: closed (inferred from source dates) · Engine

On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaints appeared to indicate an increasing trend, with all eight fires occurring since January 2015.As part of PE16-016, ODI analyzed information related to incidents reported to the Office by consumers, analyzed field data and technical information submitted by Mercedes-Benz USA (Mercedes) in response to the PE16-016 information request letter, and analyzed non-crash vehicle fire claim data provided by the Highway Loss Data Institute (HLDI).To date, ODI's analysis of incidents reported by consumers and provided by Mercedes has identified 27 incidents of open flame fires originating in the engine compartments of the subject vehicles, 14 of which were reported to ODI by Vehicle Owner Questionnaires (VOQs) and 18 involving complaints or field reports to Mercedes (5 of the incidents were reported to both ODI and Mercedes).One incident reported to Mercedes includes an allegation of an injury from smoke inhalation.Nineteen (19) of the incidents occurred since January 2015.Mercedes has only investigated 2 of the 27 fire incidents, and the company was unable to identify a vehicle-based cause for either incident.To further assess incident rates and trends, ODI requested fire claim data for the subject vehicles and eight peer vehicles from the Highway Loss Data Institute (HLDI).HLDI collects insurance claim data from companies representing over 80 percent of the market for private passenger vehicle insurance in the United States.ODI?s analysis of the HLDI data, which covered the period from 2010 through late-2016, found that the MY 2008 Fortwo vehicles had a significantly higher claim frequency than its peers and, similar to ODI?s complaint trend, experienced a sharp increase in claims in 2015.This investigation has been upgraded to an Engineering Analysis (EA17-003) to continue to investigate the high frequency and increasing trend of non-crash engine compartment fire incidents in the subject vehicles.The VOQs associated with the opening of this investigation were:10676359, 10780222, 10790017, 10820891, 10872656, 10944676, 10916505, 10924311, 10924637, 10939504, 10945296, 10993895, 11011100, 11011565.