2008 Saturn Vue

WE HAD PROBLEMS BEFORE MARCH 30, THEY WERE STILL UNDER WARRANTY. SADLY, THE DEALER NEVER TOLD US WE WOULD BE STIFFED WITH TIME IN CERTIFIED GM PRE-OWNED WARRANTY NOR ANY OF THE ISSUES WE HAVE HAD. GOT CAR MAY 2011 AND HAS BEEN IN AND OUT OF SHOPS SINCE APPROXIMATELY SEPTEMBER OF 2011. WE HAVE REPLACED SWAY BAR LINKS 3 TIMES IN LESS THAN 1 1/2 YEARS. TIRES, BATTERY, WINDSHIELD WIPER MOTOR LINKAGE,ELECTRICAL ISSUES, REPLACED DRIVER SIDE AIR BAG. THE KICKER WAS THE TRANSMISSION ON MARCH 30 2013 WHILE HUSBAND WAS DEPLOYED. HAD BOTH OF MY CHILDREN IN THE CAR WHEN IT JUST STOPPED- ON THE ROAD. HAD IT TOWED TO DAVIDSON IN WATERTOWN NY. DIAGNOSTIC DONE 4/1/13 REVEALED 4 CODES FROM TRANNY, HAD TO REMOVE IT TO TEST FURTHER. WE HAVE NEVER RECEIVED ANY RECALL INFO AT ANY PINT SINCE 2011; MOST OF THEM SEEM TO BE LISTED UNDER 2008; WE HAVE NO IDEA HAOW WE WOULD HAVE KNOWN ABOUT THEM, OR IF THE ISSUES HAVE EVER BEEN FIXED. THE TRANNY WENT RIGHT AFTER POWER TRAIN WARRANTY CONVENIENTLY EXPIRED- IT WAS THE 3-5 WAVE PLATE , WHICH I JUST READ ON INTERNET WAS A RECALL. GM CASE MANAGER , [XXX],WAS SUPPOSEDLY TRYING TO ASSIST ME. HE ALSO WAS IN CONTACT WITH [XXX], SERVICE MANAGER @ DAVIDSON. AS SOON AS THEY KNEW I HAD A LOAN SECURED FOR 4000.00 , NO ONE COULD HELP ALL OF THE SUDDEN! I WAS TOLD BY GM THAT I WOULD GET HELP WITH COST; EITHER CERTIFICATE WITH SMALLER AMOUNT FOR TRADE IN, OR 30% OF REPAIR COST. I SAID REPAIR COST TO LOWER MY LOAN. THEN NEITHER WOULD HELP ME AND BOTH BECAME UNPROFESSIONAL. I HAVE SENT LETTERS TO GM WITH NO RESPONSE. ALSO, I HAD TO PAY FOR RENTAL CAR. IT IS NOTED THAT CLUTCH SPRING AND PISTON ALSO DAMAGED. I FEEL THAT WE WERE GIVEN THIS CAR UNDER FALSE PRETENSES AS FAR AS SAFETY AND BEING GM CERTIFIED PRE-OWNED. MULTIPLE ISSUES. THE DEALERSHIP HAD TO KNOW THESE ISSUES, PRIOR TO SCAMMING US, TO MAKE THIS CAR CERTIFIED GM ADVERTISED!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I PULLED INTO A GAS STATION. HAD TO WAIT IN LINE. WHEN I PUT MY SATURN VUE XE V4 INTO DRIVE IT WOULD NOT MOVE. I TRIED MANUAL (3RD) AND STILL WOULD NOT GO FORWARD. REVERSE WORKS, PARK WORKS. THIS VEHICLE ONLY HAS APPROXIMATELY 35000 MILES ON IT. I NOW HAVE TO HAVE A TRANSMISSION REBUILD? THERE WERE NO INDICATIONS OF A PROBLEM. *TR

FIRST NOTICED PROBLEMS WITH AUTOMATIC SHIFTING AND ACCELERATION ON MY WAY TO THE OFFICE. THEN, WHEN ATTEMPTING TO PARK, I REALIZED I COULD NOT GO IN REVERSE. LIMPED HOME AND HAD THE VEHICLE TOWED TO A TRUSTED TRANSMISSION SPECIALIST WHO IDENTIFIED 2 ERROR CODES: P0776 PCSB STUCK OFF AND P2715 PCS4 STUCK ON. UNFORTUNATELY THE POWER TRAIN HAD EXPIRED AS OF JUNE 30TH, 2013 - A MERE 8 MONTHS BEFORE THIS INCIDENT. HE TOLD ME THAT THERE WERE FACTORY TECHNICAL SERVICE BULLETINS OUT ON THIS VERY ISSUE AND ALSO WROTE ON THE INVOICE THAT THE "3/5 R CLUTCH WAVE PLATE POSSIBLY BROKEN." I CONTACTED MULTIPLE DEALERS TO HAVE IT CONSIDERED FOR REPAIR, BUT THEY ESSENTIALLY TOLD ME THAT I WOULD BE RESPONSIBLE FOR FINANCING THE REPAIR. I PLEADED MY CASE TO GMC CUSTOMER SERVICE, BUT WERE DENIED ANY REAL ASSISTANCE. AFTER READING MANY POSTS OF 2008 VUE OWNERS EXPERIENCING THE SAME ISSUES AND HAVING THEIR TRANSMISSIONS FIXED MULTIPLE TIMES, WE DECIDED TO OBTAIN ANOTHER NON-GMC VEHICLE AND WILL NEVER BY GMC AGAIN GIVEN THE CALLOUS NATURE WITH WHICH THEY RESPONDED TO MY NEEDS AS A PREVIOUSLY LOYAL CUSTOMER. *TR

WE WERE DRIVING I55 SOUTH NEAR BATESVILLE,MS. AT ABOUT 7:30PM WHEN THE LIGHTS STARTED DIMMING AND ALL THE LIGHTS ON THE DASH LITE UP AIRBAGS,CHECK ENGINE ETC. I IMMEDIATELY PULLED OFF AT THE BATESVILLE,MS. EXIT AND HEADED EAST TO THE WALMART..THE MECHANIC CHECKED THE BATTERY AND DECODED THE SUV AND SAID THAT THE PROBLEM WAS THE WIRING HARNESSES WHICH REST ON TOP OF THE BATTERY.THE MAIN BRAIN OF THE SUV LITERALLY REST ON TOP OF THE BATTERY.THE MECHANIC SHOOK THE HARNESS AND THE SUV CRANKED BUT THE LIGHTS WERE DIM AND WE DROVE IT HOME.I LOOKED AT IT THE NEXT DAY AND THE HARNESS IS FASTENED TO THE TOP OF THE BATTERY AND IT WASN'T COMPLETELY FASTENED.WHEN THE PERSON INSTALLED THE NEW BATTERY AT AUTOZONE IT MUST HAVE NOT GOTTEN COMPLETELY FASTENED.I LOOKED FURTHER AND NOTICED THAT THE CONDUIT ON ALL THREE BRANCHES HAD DISINTEGRATED AND WIRES WERE EXPOSED.THERE WAS A WIRE TIE THAT WAS CLIPPED BELOW TO THE BATTERY BOX AND SINCE THE CONDUIT DISINTEGRATED THIS CAUSES THE WIRES TO PULL OUT FROM THE BRAIN OF THE SUV.I PULLED THE WIRES BACK UP AND WRAPPED THESE THREE BRANCHES WITH TAPE SEPARATELY.AT THE BOTTOM WHERE THE THREE WENT TOGETHER,I PUT EXTRA TAPE AND ANOTHER WIRE TIE TO THE BATTERY CASING.IT STILL JARS LOOSE ON OCCASION AND I CAN TELL WHEN THE LIGHT DIMS AT THE ODOMETER.I GENERALLY RAISE THE HOOD AND PUSH ON THE FIRST HARNESS UNTIL THE LIGHT STOPS DIMMING ON THE ODOMETER.I WON'T DRIVE THIS SUV OUT OF TOWN.I THINK THIS WAS A POOR DESIGN AND GM COULD HAVE PUT THE BRAIN SOMEWHERE ELSE.I RETIRED FROM GM'S DELPHI PACKARD ELECTRIC DIVISION AND USED TO CHECK FIRST PIECE SAMPLE WIRING HARNESSES.I AM THINKING THEY PROBABLY USED THE WRONG CONDUITS BECAUSE THEY WEREN'T HEAT RESISTANT,BUT THESE WIRES SHOULDN'T SHAKE LOOSE UNLESS THEY ARE UNSEATED OR BROKEN.THESE THREE CONNECTIONS CAN COMPLETELY SHUT THE SUV OFF EVEN WHEN YOU ARE DRIVING IF THEY COME LOOSE. *TR

WAS TAKING MY GRANDCHILDREN TO A SKI RESORT FOR THE EVENING . CAME TO A STOP SIGN, NEED TO BACK UP A LITTLE BIT, NO REVERSE. THEN IT WOULD NO SHIFT GOING FORWARD , ONE GEAR FORWARD ONLY. CHECK ENGINE LIGHT CAM ON HAD IT CHECKED. ERROR CODE OF PO776. WHEN INSPECTED HAVE BEEN TOLD IT NEED TO BE REBUILT. AT A COST OF $3000. WHEN SEARCHING ONLINE ABOUT THIS PROBLEM , IT IS VERY COMMON AND NOBODY CAN UNDERSTAND WHY THERE ISN'T A RECALL OVER THE 3-5-R WAVE PLATE. *TR

WITHOUT WARNING THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. THE CAR WOULD NOT GO ANY FASTER THAN 35 MILE PER HOUR AND STRUGGLE TO GO UP AN INCLINE INTO THE DRIVEWAY, REVVING AT 2000 RPM. AFTER AN EXAMINATION BY A MECHANIC, IT WAS DETERMINED THAT THE TRANSMISSION WAVE PLATE WAS CRACKED, FAILING TO PRODUCE ENOUGH PRESSURE FOR A GEAR CHANGE. *TR