2008 Saturn Vue

The contact owns a 2008 Saturn Vue. The contact stated that the passenger's side windshield wiper was inoperable. Upon investigation, the contact self-diagnosed the vehicle with windshield wiper linkage failure. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that the last 8-digits of the VIN were recognized as another make and model vehicle. The failure mileage was approximately 125,000.

THIS IS THE THIRD TIME THE DRIVERS SIDE SUN VISOR AND BAR THAT EXTENDS VISOR WAS SCALDING HOT! I TURNED THE VISOR TO THE WINDOW FOR SUN AND BURNED MY HAND ON THE METAL BAR WHICH DID NOT HAVE A PLASTIC COVERING ON IT THIS TIME AFTER A REPAIR FROM OCTOBER FOR THE SAME ISSUE. THE OVERHEAD AIRBAG WAS WARM TO TOUCH AND THE LIGHTS IN THE CAR WERE SHORTING ON AND OFF CONTINUOUSLY, EVEN AFTER THE CAR WAS OFF AND KEYS WERE OUT OF IGNITION.LAST TIME IN OCOBER 2013 HAD REPAIR AND BOUGHT ANEW BATTERY BECAUSE IT RUN DOWN AFTER LIGHTS STAYED ON ALL NIGHT AT THE DEALERS UNTIL THEY WORKED ON IT.THIS WAS A VERY SCARY SITUATION EACH TIME THIS HAPPENED BECAUSE THE CAR SMELLED LIKE IT WAS GOING TO CATCH ON FIRE! I BURNED MY LEFT HAND FINGERS AND WENT TO URGENT CARE UPON RETURNING HOME, LUCKILY I WAS NOT TOO FAR AWAY. I HAVE PAID FOR THE REPAIRS FROM PAT MORAN'S CHEVROLET AND WOULD LIKE TO WARN YOU OF THE POSSIBLE FIRE ISSUE HERE. THE STRESS FROM THIS EXPERIENCE WAS AWFUL. THIS DEFINITELY SHOULD BE ON A RECALL FOR THIS VEHICLE, AS I HAVE HEARD OTHERS WITH THE SAME PROBLEM OCCURRING. .THE SIMPLE FACT IS THAT THE REPAIR SHOULD OF BEEN DONE IN OCTOBER AND THIS NEVER HAPPEN AGAIN, BUT I KNOW THEY DID NOT REPLACE THE PLASTIC COVERING ALSO ON THE METAL BAR WHICH EXTENDS THE VISOR AND THIS IS WHERE I TOUCHED IT TO TURN AND EXTEND. I WAS TOLD IT WAS DEEMED SAFE FROM A REPAIR IN OCTOBER, IT WAS NOT. I MAY BE POSSIBLE THAT THE HIGH RESISTANCE SHORT IN THE DRIVERS SIDE VISOR RESULTED IN THE BCM SENSING AN OVERCURRENT ISSUE. THE BCM MIGHT OF BEEN REMOVING POWER TO THAT CIRCUIT AS A MATTER OF PRESERVATION. I DO NOT FEEL SAFE DRIVING THIS VEHICLE NOW AFTER I HAVE HAD ANOTHER YET DRIVERS VISOR PUT IN AND ALSO A PASSENGER SIDE VISOR WHICH IS WHAT THE DEALERS BLAMED IT ON THIS TIME. LAST TIME THE BLAME WAS ON A PASSENGER PRES MODULE PROGRAM-- . *TR

WEBASTO HOLLANDIA 600 SUN ROOF COMPLETELY DETACHED FROM THE CAR WHILE DRIVING ON THE PA TURNPIKE. I AM THE ORIGINAL OWNER OF THE CAR AND IT WAS INSTALLED PRIOR TO MY PICKING IT UP AT THE FAULKNER DEALERSHIP, SATURN OF JENKINTOWN. THE ROOF WAS INSTALLED BY.RSC RESTYLING IN LEVITTOWN, PA. I TOOK THE CAR TO FAULKNER GM IN TREVOSE, PA FOR REPAIRS AND CONTACTED MY AUTO INSURANCE COMPANY. A FEW DAYS LATER I FOUND OUT THAT THE SUN ROOF MANUFACTURER HAD ISSUED A RECALL NOTICE FOR THIS EXACT PROBLEM. THE SUN ROOF WAS REPLACED AT RSC AND I ATTEMPTED TO FIND OUT WHY I WAS NEVER NOTIFIED OF THE RECALL. FAULKNER GM WASN'T AWARE OF THE RECALL NOTICE. I CONTACTED THE OWNER OF RSC RESTYLING, [XXX}, WHO TOLD ME THAT THE VEHICLE ID NUMBERS OF CARS THAT HAD THESE ROOFS INSTALLED WERE FORWARDED TO THE MANUFACTURER. THE MANUFACTURER'S REPS CLAIMED THAT MY VIN WAS NEVER PROVIDED TO THEM. THEREFORE NOBODY WAS RESPONSIBLE FOR THE CIRCUMSTANCES THAT COULD HAVE EASILY RESULTED IN A CATASTROPHE. A DEFECT MIGHT APPLY TO A WATER LEAK, NOISE, VIBRATION, FAULTY OPERATION. THIS "DEFECT" IS MORE APTLY DEFINED AS RISKING A CATASTROPHE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT

ELECTRICAL ISSUES WITH REAR WIPER AND HEATING ELEMENT(DEFOGGER) SYSTEM. PRESSING THE REAR DEFOGGER SWITCH TO TURN ON THE HEATING ELEMENT WOULD INSTEAD START DELIVERING WINDSHIELD WASHING FLUID CONTINUOUSLY. PRESSING THE REAR WIPER SWITCH WOULD START THE WIPER IN A VERY ERRATIC AND SCARY WAY. WHOLE SYSTEM WORKS IN A SPOOKY WAY. *KB

THE SATURN VUE I OWN IS A 4 CYLINDER AND THE HEATER CORE IS CRACKED JUST AS GM'S DOCUMENT ID[XXX] DESCRIBES. I STARTED TO SMELL ANTIFREEZE COMING FROM THE VENTS, ON ABOUT 9-3 WE HAVE GONE TO A RESTAURANT THAT NIGHT AND WHEN WE CAME OUT TO GO HOME, THE INSIDE OF THE WINDSHIELD WAS FOGGED UP, I TRIED TO USE THE DEFROST SETTING TO CLEAR THE WINDSHIELD BUT IT HAD NO EFFECT, I HAD NO RAG TO WIPE THE INSIDE OF THE WINDSHIELD SO I WIPER IT WITH MY HAND TO GET SOME VISIBILITY, I WAS FORCED TO STOP SEVERAL TIMES ON THE WAY HOME TO CLEAR THE WINDSHIELD BY HAND. I CALLED SATURN GM CONCERNING THE ISSUE AND THEY HAD ME TAKE THE CAR TO A GM DEALER WHO CONFIRMED THAT THE HEATER CORE IS CRACKED. GM CLAIMS THEY HAVE A CUSTOMER SATISFACTION PROGRAM TO FIX THIS ISSUE SO THE HEATER CORE WILL NOT CRACK BUT THEY CLAIM THAT MY CAR IS NOT IN THE PROGRAMS GROUP. THE PROGRAM REROUTES THE HEATER HOSES SO THAT INTERNAL PRESSURE BUILD UP IS REDUCED TO A SAFE LEVEL AND PREVENTS THE HEATER CORE FROM CRACKING THE PROGRAMS NUMBER IS #09206A. FROM WHAT I CAN FIND OUT THE PROGRAM STARTED IN 2009 AND WAS TO END 1-2011 BUT IT HAS NOW BEEN EXTENDED TO 1-31-2012. AS I SAID ABOVE THEY CLAIM THAT THE DEFECT IS FOR A GROUP OF VUES WITH SERIAL NUMBERS 8S500002 TO 8S645537 WHICH WOULD NOT INCLUDE MY CAR. IF YOU READ #09206A IT DESCRIBES WHAT HAS HAPPEN TO MY HEATER. THEY STATE IN THIS DOCUMENT " WE HAVE LEARNED THAT YOUR 2008 MODEL YEAR SATURN VUE, EQUIPPED WITH A 4-CYLINDER ENGINE, MAY HAVE BEEN BUILT WITH A HEATER CORE THAT COULD EVENTUALLY FRACTURE DUE TO PRESSURE FLUCTUATIONS WITHIN THE HEATER CORE. IF THE HEATER CORE FRACTURES, YOU WOULD NOTICE A STRONG COOLANT SMELL, VAPOR OR MIST COMING OUT OF THE HEATER VENTS, AND OR AN OILY FILM ON THE WINDSHIELD." THIS IS WHAT IS HAPPENING TO MY VUE CONFIRMED BY THE GM DEALER AND REPORTED TO GM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING, THE WINDSHIELD WIPERS STOPPED FUNCTIONING AND THE DRIVER BEGAN TO HEAR A CLUNKING NOISE. THE CONTACT INSPECTED THE VEHICLE AND REALIZED THAT THE PLASTIC BUSHING WAS CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE WIPERS TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 81,782 AND THE CURRENT MILEAGE WAS 81,800.

TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT WAS DRIVING 5 MPH WHEN THE PASSENGER SIDE WINDSHIELD WIPER OVERLAPPED THE DRIVER SIDE WIPER. THE CONTACT PULLED INTO A PARKING LOT TO UNTANGLE THE WIPERS. THE PASSENGER SIDE WIPER HOWEVER, WAS NO LONGER OPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,842 AND THE CURRENT MILEAGE WAS 50,862.

TL*THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT WHEN THE WINDSHIELD WIPER WAS BEING UTILIZED, THE WIPER ARMS WOULD BECOME TANGLED AND WOULD NOT OPERATE PROPERLY. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM TO TAKE THE VEHICLE INTO A DEALER AND THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

WHEN I'D USE THE WINDSHIELD WIPERS, I LOSE ALL POWER TO THE DRIVERS SIDE HEADLIGHT AND THE BLINKER WOULD NOT WORK,ALL WHILE THE FLUID IS RUNNING OUT THE BACK WINDSHIELD WIPER CONNECTION. I HAD THE VUE IN FOR THE SAME ISSUE 4 TIMES AND WAS TOLD THIS WAS A WARRANTY ISSUE AT THE BEGINNING AND WHEN THEY FINALLY FIXED THE GROUNDING BOX AND REPLACED THE SO CALLED LIFETIME HEADLAMP, I WAS CHARGED 364.00. NOT WARRANTY COVERED. THIS STARTED AT AROUND 36,000. GM SCREWED US SATURN OWNERS BIG TIME. *TR