2008 Saturn Vue

THE KEY STUCK IN THE KEY LOCK CYLINDER AND WOULD NOT TURN. THE SATURN VUE 08 HAD TO BE TOWED TO THE DEALER, AND THE KEY LOCK CYLINDER DRILLED OUT AND REPLACED. THE NEW KEY LOCK ASSEMBLY IS PERFORMING SIMILAR TO THE ONE THAT FAILED. THE KEY STICKS IN THE CYLINDER AND REQUIRES 4 OR 5 TRIES TO TURN THE IGNITION ON. IT WILL NOT PULL OUT EASILY, BUT JAMS AT THE INSIDE EDGE WHERE THE METAL SHANK OF THE KEY MEETS THE BLACK PLASTIC KEY CASING. THE NEW KEY LOCK ASSEMBLY METAL COVER ON THE STEERING COLUMN APPEARS TO BE CATCHING, AND SHOWS BENDING. THE NEW KEY SHOWS SEVERE SCRATCHES. THE REPLACEMENT KEY LOCK ASSEMBLY SILVER RECTANGULAR OPENING WHERE ONE INSERTS THE KEY DOES NOT APPEAR TO BE STURDY ENOUGH, AND IT BENDS EASILY CAUSING THE KEY TO CATCH. THE PROBLEM IS PROGRESSING, AND THE KEY IS STARTING TO STICK AS BEFORE, MAKING IT IMPOSSIBLE TO TURN AND START THE CAR. THIS HAS HAPPENED IN A POORLY LIT PARKING LOT, IN LINE AT DRIVE THROUGHS, AND AT THE FILLING STATION. THE PROBLEM IS WORSENING. THE DEALER PROMISED THAT THE INITIAL $700-PLUS REPAIR IS UNDER WARRANTY, BUT DID NOT KEEP THE SCHEDULED REPAIR DATE.

TL* THE CONTACT OWNS A 2008 SATURN VUE. AFTER THE VEHICLE WAS TURNED OFF, THE IGNITION KEY WOULD NOT RELEASE UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE BECAME PROGRESSIVELY WORSE AND, MOST RECENTLT, THE IGNITION KEY COULD NOT BE REMOVED FROM THE IGNITION CYLINDER. THE BATTERY WAS DISABLED AND RECONNECTED WHENEVER THE VEHICLE NEEDED TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 SATURN VUE. WHILE DRIVING IN A PARKING LOT, THE CONTACT NOTICED EXTENSIVE SMOKE ENTERING INTO THE VEHICLE WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER INTO A PARKING SPACE AND A FIRE ERUPTED UNDER THE HOOD. THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE, BUT THE FLAMES WERE TOO INTENSE. A FIRE TRUCK ARRIVED TO EXTINGUISH THE FLAMES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A YARD TO BE INSPECTED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

DRIVING AT FREEWAY SPEED MY CAR TURNED OFF BRIEFLY LOCKING THE STEERING WHEEL. THE CAR STARTED AGAIN AND WE WHERE ABLE TO PULL OVER SAFELY. I CHECKED AND EVALUATED THE CAR AND WE CONTINUED ON. 35 MILES LATER IT DID THE SAME THING. WHEN WE STOPPED THIS TIME I REMOVED THE IGNITION KEY FROM THE KEY RING AND WE TRAVELED 500 MILES TO HOME. I HAD THE IGNITION EVALUATED AT VICTORY LAYNE CHEVY AND THEY DETERMINED THE IGNITION WAS WORN AND REPLACED IT BUT WOULD NOT COVER IT UNDER THE ACTIVE GM IGNITION RECALL. IT SHOULD BE EXPANDED TO INCLUDE SATURNS.

AFTER DRIVING MY CAR THE IGNITION KEY WOULD NOT TURN TO THE "OFF" POSITION ONCE THE CAR IS STOPPED AND THE SHIFTER IN PARK. THE KEY WAS STUCK THE AFTER DRIVING ? HAD POWER BUT I COULDNT REMOVE MY KEY , ITS STUCK , COULDN'T MOVE MY STEERING WHEEL ITS LOCKED. I TRIED MOVING BACK INTO THE PARK POSITION SEVERAL TIMES BEFORE THE IGNITION KEY WOULD RELEASE ALLOWING THE KEY OUT SO CAN LEAVE. KEY IN "OFF" POSITION. I COULDNT REMOVE THE KEY, STEERING WHEEL LOCKED UP, THIS HAPPENED TWICE NOW ? BOTH TIMES AFTER DRIVING IN ON SLIGHTLY BUMPY ROAD FWY. ?

KEY STUCK IN IGNITION LOCK CYLINDER. STEERING WHEEL LOCKED. BRAKES LOCKED. SHIFTER LOCKED. EMERGENCY FLASHER LIGHTS NOT WORKING. ALL ELECTRICAL OFF, WINDOWS WOULD NOT OPEN. KEY WOULD NOT TURN IN LOCK CYLINDER. CAR WOULD NOT START. ONSTAR COMMUNICATION WAS DISABLED. LOCK CYLINDER HAD TO BE DRILLED OUT AND REPLACED. HOUSING IN STEERING COLUMN WAS DAMAGED AND HAD TO BE REPLACED. CAR HAD TO BE TOWED. SATURN VUES WERE RECALLED FOR IGNITION LOCK CYLINDER REPLACEMENT, BUT 2008 MODELS WERE LEFT OUT OF THE RECALL. THEY SHOULD BE ON THE RECALL LIST FOR IGNITION CYLINDER STEERING WHEEL LOCK PROBLEMS ALONG WITH THE OTHER SATURN VUE MODELS. STEERING WHEEL LOCKED AND PREVENTED ME FROM LEAVING A NEARLY EMPTY PARKING LOT AT DUSK. I HAD NO WAY TO CALL FOR HELP FROM THE CAR. I DEPEND ON ONSTAR FOR EMERGENCY ASSISTANCE WHERE CELL SIGNALS ARE WEAK.

STEERING WHEEL LOCKED. KEY WOULD NOT TURN IN LOCK CYLINDER. CAR WOULD NOT START. ONSTAR COMMUNICATION WAS DISABLED. LOCK CYLINDER HAD TO BE DRILLED OUT AND REPLACED. HOUSING IN STEERING COLUMN WAS DAMAGED. SATURN VUES WERE RECALLED FOR IGNITION LOCK CYLINDER REPLACEMENT, BUT 2008 MODELS WERE LEFT OUT OF THE RECALL. THEY SHOULD BE ON THE RECALL LIST FOR IGNITION CYLINDER STEERING WHEEL LOCK PROBLEMS ALONG WITH THE OTHER SATURN VUE MODELS. STEERING WHEEL LOCKED AND PREVENTED ME FROM LEAVING A NEARLY EMPTY PARKING LOT AT DUSK. I HAD NO WAY TO CALL FOR HELP FROM THE CAR. I DEPEND ON ONSTAR FOR EMERGENCY ASSISTANCE WHERE CELL SIGNALS ARE WEAK

POWER STEERING WOULD CUT IN AND OUT WHILE DRIVING. CHECK LIGHTS WOULD COME ON. LET CAR SIT A BIT RESTART ENGINE THEN WOULD STEER CORRECTLY BUT NOT FOR TOO LONG THEN STEERING WOULD BECOME VERY HARD AND CHECK LIGHTS WOULD COME ON AGAIN. A FEW DAYS WOULD PASS WITHOUT INCIDENT THEN IT WOULD FAIL TO STEER PROPERLY,(WITHOUT POWER). TOOK IN AND MECHANIC FOUND A CODE FOR ELECTRIC POWER STEERING MOTOR FAILURE AND ALSO THE TORQUE SENSOR,( STEERING COLUM ANGLE SENSOR) WAS BAD. I READ AN ARTICAL SOMETIME IN 2013 THAT DESCRIBED MY PROBLEM AND IT WAS BEING FOLLOWED FOR A HISTORY BUT HAD NOT BECOME A RECALL YET. BEFORE WRINTING THIS COMPLAINT FORM I REVIEWED MY VIN # AND STILL NO RECALL :(