OFFICIAL NHTSA RECALL

23V405000

Electrical System:propulsion System

Reported Jun 5, 2023 · Mercedes-Benz USA, LLC

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.

Vehicle entries in this campaign

This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗