OFFICIAL NHTSA RECALL
12V035000
Power Train:automatic Transmission:gear Position Indication (prndl)
Reported Feb 2, 2012 · FORD MOTOR COMPANY
Summary
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-53 AND F-59 STRIPPED CHASSIS VEHICLES MANUFACTURED FROM FEBRUARY 1, 2010 THROUGH JULY 1, 2011 AND CERTAIN MODEL YEAR 2012 F-53 AND F-59 STRIPPED CHASSIS VEHICLES MANUFACTURED FROM MAY 10, 2011 THROUGH OCTOBER 25, 2011. THE PRNDL CABLE MAY BREAK AT THE ATTACHMENT TO THE TRANSMISSION CONTROL SELECTOR ARM ASSEMBLY MOUNTED ON THE STEERING COLUMN. IF THE CABLE BREAKS, THE TRANSMISSION GEAR INDICATOR IN THE PRNDL DISPLAY IN THE INSTRUMENT PANEL WILL REMAIN IN THE FIRST GEAR POSITION REGARDLESS OF THE GEAR SELECTED.
Consequence
AN INCORRECT GEAR INDICATION IN THE INSTRUMENT PANEL MAY PREVENT THE DRIVER FROM KNOWING IF THEY ARE IN PARK OR REVERSE, INCREASING THE RISK OF A CRASH.
Remedy
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE TRANSMISSION SELECTOR ARM ASSEMBLY AND THE PRNDL CABLE ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Notes
FORD'S SAFETY RECALL NUMBER IS 12S27.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.
Vehicle entries in this campaign
This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗