2024 RAM 2500

While driving, the vehicle suffered a sudden, complete, and catastrophic loss of braking power due to a total failure of the brake fluid line. The vehicle had to be immediately pulled off the road to avoid a serious collision.The vehicle was transported to a certified Ram dealership service center (Southern Motors CDJR in Savannah, GA). Upon inspection, the certified factory technician discovered and documented a severe manufacturing assembly defect: the primary brake fluid line was routed incorrectly at the factory. Due to this improper routing, the line was resting in direct, constant physical contact with the hot exhaust pipe. Over time, the extreme heat from the exhaust melted completely through the brake line and the protective heat sleeve, causing an immediate drop in hydraulic pressure and total brake system failure.This is a critical manufacturing assembly error that poses an imminent life-safety risk and fire hazard to myself and other drivers of this model year. If this incorrect routing is widespread on the assembly line, it will lead to sudden brake failures at highway speeds. I am requesting a formal safety investigation into the factory routing of the brake lines relative to the exhaust system on the 2024 Ram 2500.

Brakes always collapse to the Floor. You cannot stick your toe in between the brake and the floorboard. But if you pump up the brakes like you used in the 1970''s the brake will rise and you can put a full foot underneath between the brake and the floorboard. Those making the brakes stop the truck 80%better. But if you put it in 4x4 mode there is almost no stopping power at all. You only have 10% of your brakes. Both issues can cause death and or injuries! If 4x4 is used on the road for rain or snow it will cause death and if your lucky just a major injury!!!!!!

When coming to a stop the truck has a very spongey pedal, in order to stop the vehicle you must allow for the stop by applying brake way in advance to be able to stop. When you applying pressure to the brake pedal the pedal is soft and goes almost to the carpet floor. When towing you feel extremely concerned if you can stop especially in an emergency braking situation. This is a problem that is ongoing and is happening every time you brake. The truck has 27k miles

i WAS TRAVELING ABOUT 50MPH ON A HIGHWAY AS I WAS APPROACHING VEHICLES STOPPED FOR A TRAFFIC LIGHT I APPLIED MY BRAKES NORMALLY AND THE TRUCK WOULD NOT SLOW DOWN SO I PRESSED ON THE BRAKES AS HARD AS I COULD AND THE CAR JUST CONTINUED FORWARD TILL FINALLY I PLOWED INTO THE REAR OF ANOTHER VEHICLE. I HAD NO BRAKES, THE ABS NEVER KICKED ON OR THE VSC.

Vehicle was purchased new with 45 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance. While driving the truck from the purchasing dealer in Warrenton, VA to Chicago, IL, I encountered several instanced during medium to heavy traffic where I expected the truck to stop, but the significant vagueness in the pedal turned a routine slow down situation into an emergency/panic stop. After putting ~1200 miles on the truck, it has not gotten better. I am currently waiting to see the results of our other "twin" truck (XXX) that is currently at a local dealership in the [XXX] area. There are no warning lights on and, as of now, the dealership has had the truck for almost 2 weeks with no resolution currently available from the service department, nor the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle was purchased new with 29 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance. While driving the truck from the purchasing dealer in Warrenton, VA to Chicago, IL, I encountered several instanced during medium to heavy traffic where I expected the truck to stop, but the significant vagueness in the pedal turned a routine slow down situation into an emergency/panic stop. After putting ~600 miles on the truck, it has not gotten better and the truck is currently at a local dealership in the Chicagoland area. There are no warning lights on and, as of now, the dealership has had the truck for almost 2 2 weeks with no resolution currently available from the service department, nor the manufacturer.

When the brakes are applied during normal driving the pedal travels 2-3 inches before the brakes start to apply. During a panic stop and a strong force on the pedal it will travel almost to the floor. ABS never applies except on loose surfaces, i. e., snow, gravel and sand. I have had the vehicle to the dealer on three different occasion's for this problem. The dealer and the service technicians said it was normal, as they all do this. they bleed the brakes and it was marginally better for about 200 miles of driving, then back to the same low feel. One of those occasions there was an ABS fault and they had to reset the ABS system. After they did the reset the brakes felt a little better for a short time then back marginal again. If you tap the pedal twice in rapid succession the pedal feel is normal, as compared to other vehicles, and at the top of the pedal travel. Although with sustained foot pressure on the pedal you can push it to the floor. Again the dealer says it's normal. I tow regularly with this vehicle and because of the brake feel I travel slower and allow a much greater distance than normal.

October 30, at approximately 8:00 AM MDT. While I was heading to work, I was approaching an intersection with a vehicle in front of me making a left turn in the opposite direction was a vehicle also preparing to make a left turn and as I approached the intersection the vehicle turned in front of me. I fully applied the brakes, and the pedal went to the floor, my truck did not stop or slow down. I ended up striking the vehicle turning in front of me, fortunately at a low speed of approximately 11-12 miles per hour. My vehicle coasted to a stop after which I was able to carefully pull off to the side of the road. My truck was deemed drivable at the time after the accident but I noticed that the pedal is spongy and it took pumping the brakes to get them to apply. I almost had another accident around 10:30 AM, when coming to a stop behind several other vehicles. Again I applied the brakes and they went to the floor. The truck very slowly came to a stop, finally stopping 5 feet from the rear of the car in front of me. This was extremely nerve racking because I thought I was about to have another accident. After talking with my insurance company, they deemed the truck unsafe to drive and had it towed to the repair shop. Additionally, back during a trip to California from September 28 to October 15. We were towing our 2024 East to West Alta Travel Trailer. During the trip I noticed very sporadically the trailer brakes would apply to much or more often appear to not apply the trailer brakes at all. Multiple time I had to use the manual brake booter switch in order to stop the truck. I believe that this issue with the brakes was actually beginning during that trip. I also have done some research and there appears to be several other complaints with the same model year 2024 Ram 2500. When I get my truck back from being repaired I am scarred of it not braking and getting involved in another accident. Something needs to be done before any serious injury or death occurs.