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2024 RAM 2500

Owner reports · Recalls · Investigations

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 58 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports3 injury reports

What owners actually said

58 reports
Mileage unknown · Sep 11, 2026
Service Brakes

While driving, the vehicle suffered a sudden, complete, and catastrophic loss of braking power due to a total failure of the brake fluid line. The vehicle had to be immediately pulled off the road to avoid a serious collision.The vehicle was transported to a certified Ram dealership service center (Southern Motors CDJR in Savann…

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While driving, the vehicle suffered a sudden, complete, and catastrophic loss of braking power due to a total failure of the brake fluid line. The vehicle had to be immediately pulled off the road to avoid a serious collision.The vehicle was transported to a certified Ram dealership service center (Southern Motors CDJR in Savannah, GA). Upon inspection, the certified factory technician discovered and documented a severe manufacturing assembly defect: the primary brake fluid line was routed incorrectly at the factory. Due to this improper routing, the line was resting in direct, constant physical contact with the hot exhaust pipe. Over time, the extreme heat from the exhaust melted completely through the brake line and the protective heat sleeve, causing an immediate drop in hydraulic pressure and total brake system failure.This is a critical manufacturing assembly error that poses an imminent life-safety risk and fire hazard to myself and other drivers of this model year. If this incorrect routing is widespread on the assembly line, it will lead to sudden brake failures at highway speeds. I am requesting a formal safety investigation into the factory routing of the brake lines relative to the exhaust system on the 2024 Ram 2500.

NHTSA ODI #11763719

Mileage unknown · Sep 4, 2026
Tires

LT275/70R18 Firestone E Transforce HT2 Upon seeing warning lamp for low air second time, tire was taken to independent shop for inspection and repair. Tech stated tire (23000 miles) could not be repaired because of a safety issue due to sidewall seperation defect with no sign of impact or run flat damage. The rubber was soft an…

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LT275/70R18 Firestone E Transforce HT2 Upon seeing warning lamp for low air second time, tire was taken to independent shop for inspection and repair. Tech stated tire (23000 miles) could not be repaired because of a safety issue due to sidewall seperation defect with no sign of impact or run flat damage. The rubber was soft and thin. Could have been catastrophic had it blown out on highway. I purchased a replacement. When I took the tire to a Firestone retail store, the manager said "It's hard to tell what happened to it" obviously denying a defect and refered Me to "corporate" to try and get credit. I told him I was concerned about the other three tires because they have the same batch number. DOT VN15 TH7 5123. He stated They would do a visual inspection nothing else. I have the tire if needed for inspection. I do not feel safe driving on the other tires. This lot should be recalled.

NHTSA ODI #11762234

Mileage unknown · Sep 2, 2026
Engine

I had a sent the vehicle in for warranty repairs for what i was told faulty lifters. the paper work shows lifters and cam was replaced and some rocker and some rods but not all. no photos provided. after my first oil change after the repair the noise is back and they state its normal and it has been noted.

NHTSA ODI #11761636

15,000 miles · Aug 24, 2026
Service Brakes, Hydraulic

The contact owns a 2024 Ram 2500. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact had to pump the brake pedal several times to stop the vehicle. The vehicle was taken to the dealer for an oil change, and the contact informed the dealer of the failure; however, the veh…

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The contact owns a 2024 Ram 2500. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact had to pump the brake pedal several times to stop the vehicle. The vehicle was taken to the dealer for an oil change, and the contact informed the dealer of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the issue. The failure mileage was approximately 15,000.

NHTSA ODI #11759006

12,000 miles · Jun 29, 2026
Electrical SystemExterior Lighting

The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer braking system failed to operate, slow the vehicle, or stop the trailer while the brake pedal was depressed. The contact stated that the trailer brake disconnected warning light was illuminated. The contact researched and…

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The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer braking system failed to operate, slow the vehicle, or stop the trailer while the brake pedal was depressed. The contact stated that the trailer brake disconnected warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the VIN was not included. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

NHTSA ODI #11747148

Mileage unknown · Jun 22, 2026
Engine

This is a brand new truck with 22,000 miles, a rod came loose in the engine when i was driving it, and blew a hole in the engine at 65 MPH, the rod then shot through my oil pan, I lost all drivability, no steering, no gas and I could not see due to black smoke. I almost died! I was able to pull over all the way to the left by t…

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This is a brand new truck with 22,000 miles, a rod came loose in the engine when i was driving it, and blew a hole in the engine at 65 MPH, the rod then shot through my oil pan, I lost all drivability, no steering, no gas and I could not see due to black smoke. I almost died! I was able to pull over all the way to the left by the grace of God, not being able to see and having cars driving by at top speeds this is a catastrophic failure and the service Tech Ethan where the truck is says this happens 1 in every 1,000 trucks! The truck is at castle rock co dodge jeep ram

NHTSA ODI #11745646

Mileage unknown · Jun 9, 2026
Service Brakes

Brakes always collapse to the Floor. You cannot stick your toe in between the brake and the floorboard. But if you pump up the brakes like you used in the 1970''s the brake will rise and you can put a full foot underneath between the brake and the floorboard. Those making the brakes stop the truck 80%better. But if you put it in…

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Brakes always collapse to the Floor. You cannot stick your toe in between the brake and the floorboard. But if you pump up the brakes like you used in the 1970''s the brake will rise and you can put a full foot underneath between the brake and the floorboard. Those making the brakes stop the truck 80%better. But if you put it in 4x4 mode there is almost no stopping power at all. You only have 10% of your brakes. Both issues can cause death and or injuries! If 4x4 is used on the road for rain or snow it will cause death and if your lucky just a major injury!!!!!!

NHTSA ODI #11743011

Mileage unknown · May 6, 2026
Electrical SystemExterior LightingForward Collision Avoidance

The vehicle experienced repeated electrical and no-start issues believed to be related to the RF/electrical communication system. The truck has been returned to the dealership repeatedly for this issue and recently spent approximately two months at the dealership for diagnosis and repair. After finally being returned, the vehicl…

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The vehicle experienced repeated electrical and no-start issues believed to be related to the RF/electrical communication system. The truck has been returned to the dealership repeatedly for this issue and recently spent approximately two months at the dealership for diagnosis and repair. After finally being returned, the vehicle was completely dead the very next morning and would not start. The vehicle has also experienced dangerous electrical failures while being driven. During one incident at night, the headlights and interior electrical system became extremely dim and began flickering while an employee was operating the truck. Visibility was significantly reduced to the point the driver could barely see the roadway. During the same event, the brake pedal became abnormally hard to press intermittently, creating a serious safety concern while driving. The failure also occurred on our business lot where the truck was blocking multiple trailers needed for scheduled customer deliveries, creating operational disruption and safety concerns related to moving equipment and trailers around an inoperable heavy-duty truck. The dealership reportedly replaced or repaired an RF-related component/module during the repair process. However, the problem appears unresolved because the truck failed again immediately after being returned from service. Symptoms have included: * Complete battery drain/no-start condition * Flickering and dimming headlights/electrical systems * Intermittent hard brake pedal condition * Repeated electrical-related issues * Extended dealer downtime * Ongoing unresolved repair attempts The vehicle is available for inspection upon request. This truck is used daily for commercial/business operations. Reliability concerns are significant because unexpected electrical failure or no-start conditions can leave the vehicle stranded or create hazardous driving conditions. The issue has been reproduced after dealer repair attempts. Based on the symptoms and

NHTSA ODI #11735965

Mileage unknown · May 2, 2026
Back Over PreventionCrash

I was in my yard backing my truck up and the camera froze in the location that I was in and the sensors did not beep. The distance that I was backing up was not very far. It wasn't until I backed into a post in the front of my house, that I realized the camera and sensors had temporarily failed.

NHTSA ODI #11735275

Mileage unknown · Apr 29, 2026
Visibility/wiper

Description of the Issue: When full windshield defrost is selected—using either the infotainment system or physical HVAC controls—the system does not direct full airflow to the windshield. Instead, heated air is split between the windshield and floor vents, reducing airflow and heat at the windshield edges. As a result, ice form…

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Description of the Issue: When full windshield defrost is selected—using either the infotainment system or physical HVAC controls—the system does not direct full airflow to the windshield. Instead, heated air is split between the windshield and floor vents, reducing airflow and heat at the windshield edges. As a result, ice forms and remains on the driver’s side windshield edge, beginning around the 11–12 o’clock steering wheel position and extending to the windshield edge. This occurs during cold conditions and restricts driver visibility, creating a safety hazard while driving. Safety Impact: The driver is unable to clear ice from the windshield edges, limiting visibility of adjacent lanes, pedestrians, and roadway conditions. When defrost is needed most, the system does not perform as required, preventing the driver from maintaining safe visibility. Inconsistent Operation: The HVAC/defrost system operates inconsistently under similar conditions. I have video evidence showing the system working correctly at times and failing at other times. In multiple cases, the only change was shutting the vehicle off and letting it sit. In one instance, the defrost later worked correctly the same day when ambient temperatures were warmer, suggesting a possible temperature-related or control issue. Videos documenting this behavior are available, including videos posted on YouTube. Additional HVAC Control Issue: The HVAC system will randomly set the temperature to 76°F and become unresponsive for approximately one minute. During this time, the driver cannot change any HVAC settings, creating distraction and preventing timely adjustment to address fogging or icing. This behavior is also documented on video. Repair Attempts: The vehicle has been taken to two RAM dealerships, and multiple parts have been replaced under warranty. The issue remains unresolved. A customer service case was also opened with RAM, but the HVAC and defrost issues have not been corrected.

NHTSA ODI #11734573

Official recalls

5

26V327000 · Back Over Prevention: Sensing System: Camera

May 21, 2026

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

26V288000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Consequence & remedy

Consequence: Loss of vehicle control increases the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

24V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column

Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Steering:column

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

23V799000 · Exterior Lighting; Steering:steering Control Module

Nov 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Additional source detail variants (2)

Steering:steering Control Module

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

23V654000 · Back Over Prevention:display Function

Sep 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.