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2024 RAM 2500

Owner reports · Recalls · Investigations

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 58 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports3 injury reports

Engine complaints

9 reports
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Mileage unknown · Sep 2, 2026
Engine

I had a sent the vehicle in for warranty repairs for what i was told faulty lifters. the paper work shows lifters and cam was replaced and some rocker and some rods but not all. no photos provided. after my first oil change after the repair the noise is back and they state its normal and it has been noted.

NHTSA ODI #11761636

Mileage unknown · Jun 22, 2026
Engine

This is a brand new truck with 22,000 miles, a rod came loose in the engine when i was driving it, and blew a hole in the engine at 65 MPH, the rod then shot through my oil pan, I lost all drivability, no steering, no gas and I could not see due to black smoke. I almost died! I was able to pull over all the way to the left by t…

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This is a brand new truck with 22,000 miles, a rod came loose in the engine when i was driving it, and blew a hole in the engine at 65 MPH, the rod then shot through my oil pan, I lost all drivability, no steering, no gas and I could not see due to black smoke. I almost died! I was able to pull over all the way to the left by the grace of God, not being able to see and having cars driving by at top speeds this is a catastrophic failure and the service Tech Ethan where the truck is says this happens 1 in every 1,000 trucks! The truck is at castle rock co dodge jeep ram

NHTSA ODI #11745646

Mileage unknown · Dec 21, 2025
EnginePower Train

Had to stop urgently, and my truck shut off. I had to shift it into park to get it started again. Was in the middle of a 4 lane section of route one traveling with traffic at the time. I was a sitting duck until I could figure out what happened. (I’m a mechanic, if the average person was dealing with this I don’t know if they wo…

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Had to stop urgently, and my truck shut off. I had to shift it into park to get it started again. Was in the middle of a 4 lane section of route one traveling with traffic at the time. I was a sitting duck until I could figure out what happened. (I’m a mechanic, if the average person was dealing with this I don’t know if they would have been able to get moving as quickly.) It acted like the torque converter stayed locked while I came to a complete stop stopping the engine at the same time. No shuddering or anything obvious. Engine wasn’t running when I came to a stop. i only noticed because it was abnormally quiet and didn’t move when I stepped on the throttle. I’ve owned this truck since the end of July 2025, it was a brand new left over 2024, currently has around 8,500 miles on it)

NHTSA ODI #11706412

Mileage unknown · Oct 13, 2025
Electrical SystemEngineUnknown Or Other

While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.

NHTSA ODI #11693092

38,000 miles · Sep 26, 2025
Engine

The contact's Employer owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired…

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The contact's Employer owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000.

NHTSA ODI #11689912

Mileage unknown · Sep 21, 2025
Engine

The truck is currently exhibiting a loud metal tapping/ slapping/ ticking noise when driving from the engine. It is loud enough it can be heard over road/ wind noise, it can also be heard in high idle situations. The truck has been to the dealer where it was purchased and they refused to research the issue because of a current R…

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The truck is currently exhibiting a loud metal tapping/ slapping/ ticking noise when driving from the engine. It is loud enough it can be heard over road/ wind noise, it can also be heard in high idle situations. The truck has been to the dealer where it was purchased and they refused to research the issue because of a current RAM service bulletin that the noise is “under investigation”. It has 6,000 miles and the noise started immediately after the first oil change.

NHTSA ODI #11688757

Mileage unknown · Jul 16, 2025
EngineFuel/propulsion SystemPower Train

Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the eng…

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Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous

NHTSA ODI #11673984

Mileage unknown · Jan 13, 2025
EnginePower Train

While driving, the truck began to violently shake when downshifting. As I was exiting the highway and braking, the shaking intensified, and the truck stalled while I was traveling around 30 MPH, causing a complete power loss. To avoid a collision, I veered off the ramp and ended up scraping a road sign, which caused damage to th…

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While driving, the truck began to violently shake when downshifting. As I was exiting the highway and braking, the shaking intensified, and the truck stalled while I was traveling around 30 MPH, causing a complete power loss. To avoid a collision, I veered off the ramp and ended up scraping a road sign, which caused damage to the bed above the right fender, the road sign was intact and there was no damage to the sign. When I attempted to restart the truck and placed it in drive, it accelerated on its own. Applying the brakes only made it accelerate further, causing the truck to lunge forward uncontrollably. I managed to slow it down by putting it in neutral, regaining full brake control. I was able to get the truck to my driveway, but as soon as I turned into the driveway, it stalled again. I had to repeat this process to make it home as I didn't have cell service and was unable to call for a tow. This issue is extremely concerning, a complete power loss while driving, especially one that forces you off the road to avoid an accident, poses a grave safety hazard. My life and safety were jeopardized due to this malfunction.

NHTSA ODI #11635642

Mileage unknown · Dec 24, 2024
Engine

Hydraulic Lifter failure at 10,500 miles.

NHTSA ODI #11632298

Official recalls

5

26V327000 · Back Over Prevention: Sensing System: Camera

May 21, 2026

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

26V288000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Consequence & remedy

Consequence: Loss of vehicle control increases the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

24V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column

Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Steering:column

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

23V799000 · Exterior Lighting; Steering:steering Control Module

Nov 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Additional source detail variants (2)

Steering:steering Control Module

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

23V654000 · Back Over Prevention:display Function

Sep 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.