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2024 RAM 2500

Owner reports · Recalls · Investigations

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 58 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports3 injury reports

Electrical System complaints

11 reports
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12,000 miles · Jun 29, 2026
Electrical SystemExterior Lighting

The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer braking system failed to operate, slow the vehicle, or stop the trailer while the brake pedal was depressed. The contact stated that the trailer brake disconnected warning light was illuminated. The contact researched and…

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The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer braking system failed to operate, slow the vehicle, or stop the trailer while the brake pedal was depressed. The contact stated that the trailer brake disconnected warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the VIN was not included. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

NHTSA ODI #11747148

Mileage unknown · May 6, 2026
Electrical SystemExterior LightingForward Collision Avoidance

The vehicle experienced repeated electrical and no-start issues believed to be related to the RF/electrical communication system. The truck has been returned to the dealership repeatedly for this issue and recently spent approximately two months at the dealership for diagnosis and repair. After finally being returned, the vehicl…

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The vehicle experienced repeated electrical and no-start issues believed to be related to the RF/electrical communication system. The truck has been returned to the dealership repeatedly for this issue and recently spent approximately two months at the dealership for diagnosis and repair. After finally being returned, the vehicle was completely dead the very next morning and would not start. The vehicle has also experienced dangerous electrical failures while being driven. During one incident at night, the headlights and interior electrical system became extremely dim and began flickering while an employee was operating the truck. Visibility was significantly reduced to the point the driver could barely see the roadway. During the same event, the brake pedal became abnormally hard to press intermittently, creating a serious safety concern while driving. The failure also occurred on our business lot where the truck was blocking multiple trailers needed for scheduled customer deliveries, creating operational disruption and safety concerns related to moving equipment and trailers around an inoperable heavy-duty truck. The dealership reportedly replaced or repaired an RF-related component/module during the repair process. However, the problem appears unresolved because the truck failed again immediately after being returned from service. Symptoms have included: * Complete battery drain/no-start condition * Flickering and dimming headlights/electrical systems * Intermittent hard brake pedal condition * Repeated electrical-related issues * Extended dealer downtime * Ongoing unresolved repair attempts The vehicle is available for inspection upon request. This truck is used daily for commercial/business operations. Reliability concerns are significant because unexpected electrical failure or no-start conditions can leave the vehicle stranded or create hazardous driving conditions. The issue has been reproduced after dealer repair attempts. Based on the symptoms and

NHTSA ODI #11735965

Mileage unknown · Feb 7, 2026
Electrical SystemFire

On 4/28/25 our 2024 Dodge Ram 2500 truck caught fire, It had 25,880 miles on it. we bought it brand new in 9/24. Flames were coming from the engine. The fire had to be extinguished with a fire extinguisher. The truck was towed to the local Dodge dealership. Miracle Chrysler After they looked at the truck we were told that fired …

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On 4/28/25 our 2024 Dodge Ram 2500 truck caught fire, It had 25,880 miles on it. we bought it brand new in 9/24. Flames were coming from the engine. The fire had to be extinguished with a fire extinguisher. The truck was towed to the local Dodge dealership. Miracle Chrysler After they looked at the truck we were told that fired was caused by a faulty heater grid. The truck has been sitting at the Dodge dealership since 4/28/25 to current. Originally we were told Stellantis would buy it back then they changed their minds and said no we will repair it. As of today they still have not started the repairs. I have invoice dated 1/8/26 that sates it will cost $55,277.23 just in parts to repair the damage that does not include the labor fees and they are not sure that is all the parts they will actually need. We have been making the payment on this truck the entire time is has been sitting there $1369.87 plus renting another truck for $641 a week from Enterprise. They are going to spend more money to repair the truck than the payoff. Current pay is $62,235.41. Makes no sense. Then this week I saw on the news that RAM just issued a recall for the same truck but years 2019-2023 with 6 fires recorded for same issue faulty heater grid. I think my truck is one of the first of 2024 to catch fire from the same issue.

NHTSA ODI #11716459

45 miles · Nov 10, 2025
Electrical System

The contact owns a 2024 Ram Promaster 2500. The contact stated that on several occasions, while parked or while driving at various speeds, the air bag and Forward Collision Avoidance warning lights intermittently illuminated. The contact stated that the message "SOS -Unavailable - Please Contact Dealer for Service" was displayed…

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The contact owns a 2024 Ram Promaster 2500. The contact stated that on several occasions, while parked or while driving at various speeds, the air bag and Forward Collision Avoidance warning lights intermittently illuminated. The contact stated that the message "SOS -Unavailable - Please Contact Dealer for Service" was displayed. The vehicle was taken to a dealer on several occasions for approximately a year, where it was diagnosed that the power steering gearbox and the radio needed to be repaired. Additionally, the wiring was taken apart and cleaned, and reattached after finding a wiring issue. The vehicle was repaired each time, but the failure reoccurred after each repair. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 45.

NHTSA ODI #11698627

Mileage unknown · Oct 13, 2025
Electrical SystemEngineUnknown Or Other

While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.

NHTSA ODI #11693092

Mileage unknown · Jul 23, 2025
Back Over PreventionElectrical System

Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Comes no matter what speeds am driving and causes other codes and fault in truck.

NHTSA ODI #11675662

Mileage unknown · Jul 22, 2025
Electrical SystemLane DepartureVisibility/wiper

I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety …

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I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.

NHTSA ODI #11675436

Mileage unknown · Jun 9, 2025
Electrical System

Totally electrical failure leave individuals stranded, vehicle will not start both batteries dead, the vehicle was inspected and batteries replaced at dealership, no warning lights no signs vehicle just will not start and will randomly leave you stranded

NHTSA ODI #11665863

Mileage unknown · Feb 4, 2025
Air BagsElectrical SystemSuspensionCrashInjury

Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in…

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Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility

NHTSA ODI #11640753

Mileage unknown · Nov 11, 2024
Back Over PreventionElectrical SystemVisibility/wiperCrash

back up camera went black while backing up.This caused me to hit a vehicle.Will be taking to dealer for inspection.No warning. The wipers quite while going down road in rain storrm.I had todrive to a wide spot to get off road and wait for the rain to stop.

NHTSA ODI #11624580

Official recalls

5

26V327000 · Back Over Prevention: Sensing System: Camera

May 21, 2026

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

26V288000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Consequence & remedy

Consequence: Loss of vehicle control increases the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

24V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column

Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Steering:column

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

23V799000 · Exterior Lighting; Steering:steering Control Module

Nov 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Additional source detail variants (2)

Steering:steering Control Module

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

23V654000 · Back Over Prevention:display Function

Sep 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.