Engine. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports1 fire reports0 injury reports

Engine complaints

11 reports

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Mileage unknown · Feb 10, 2026

Engine

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Vehicle: 2023 Ram 2500 Diesel (6.7L Cummins) – approx. 36,000 miles, under factory warranty Complaint Summary: Our 2023 Ram 2500 diesel is producing visible smoke from the engine bay and a persistent ticking/clicking noise from the engine. This occurs while driving and at idle. We have video evidence of smoke coming from under the hood and recordings of the abnormal engine noise. Safety Concerns: The smoke creates a serious fire hazard and risk of mechanical failure. Engine-bay smoke can indicate an electrical short, fuel or oil leak, overheating component, or exhaust/turbo malfunction. This poses a risk of engine compartment fire, including the possibility of fire after the vehicle is turned off. NHTSA Recall 23V-060 for 2021–2023 Ram HD diesels describes electrical failures that can cause under-hood fires, showing this vehicle line has known fire-related safety issues. The smoke also presents a health and inhalation risk, especially to our children who ride in the vehicle. Diesel/exhaust fumes entering the cabin can cause respiratory irritation and impair driver alertness. A sudden escalation could result in loss of power, breakdown, or fire while driving. Dealer Response: We brought the vehicle to an authorized Ram dealership in February 2026. Despite the truck being fully under warranty, the dealer stated that because there is “no active recall,” they will not repair or further diagnose the problem. No meaningful corrective action was taken. Evidence Available: Videos showing smoke from the engine bay, audio/video of the ticking noise, and dealership service paperwork. We are requesting NHTSA investigate this as a potential safety defect due to fire risk, toxic fume exposure, and the manufacturer’s failure to address a dangerous condition in a nearly new, warrantied vehicle. We are paying on this vehicle monthly, are scared to drive with our children in the car. We have to pull over and not drive the vehicle due to how strong the cabin odor is.

NHTSA ODI #11716921

Mileage unknown · Sep 5, 2025

Engine

My 2023, Ram 2500 truck with a Cummins 6.7L diesel engine has a known defect with the grid heater bolt. This bolt can loosen or break off, falling into the engine and causing catastophic engine failure. This creates a suddne loss of power, espcially dangerous when towing heavy loads at highway speeds. Numerous owners have report…

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NHTSA ODI #11685217

Mileage unknown · Mar 9, 2025

EngineFuel/propulsion System

Unknown Constant check engine light related to exhaust system and filters. Many parts replaced by dealer and still not fixed.

NHTSA ODI #11647250

Mileage unknown · Dec 28, 2024

Engine

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Subject: Complaint Regarding Delay in DPF TSB Repair for RAM 2500 To Whom It May Concern, I am filing this complaint regarding an extended delay in repairing my 2023 RAM 2500 (VIN: [XXX] ) under Technical Service Bulletin (TSB) 25-005-24 REV. A, which addresses a manufacturing defect in the Diesel Particulate Filter (DPF) system. My truck has been at the dealership for over two weeks, and I have been informed that the necessary parts are on backorder with no estimated time of arrival. The issue began when my vehicle's Malfunction Indicator Lamp (MIL) illuminated, and the vehicle exhibited symptoms as described in the TSB (frequent DPF regenerations and performance derate mode). The dealership confirmed the issue aligns with the conditions outlined in the TSB and stated that the DPF replacement is required. Despite their acknowledgment of the issue, the dealership has been unable to provide a timeline for the part's arrival, explaining that the parts “just show up.” This lack of information and prolonged delay is unacceptable for a repair covered under warranty and related to a known manufacturing defect. The delay has significantly disrupted my daily life, as this vehicle is crucial for [personal/work purposes, towing, etc.]. Additionally, the lack of communication from both the dealership and RAM Customer Care has only added to the frustration. I have attempted to contact RAM Customer Care at multiple numbers, but either no operators were available, or the calls were disconnected after a brief hold. I respectfully request that the appropriate agencies investigate this delay and hold FCA (Stellantis) accountable for ensuring timely repairs for vehicles affected by manufacturing defects. Please feel free to contact me for further details or documentation, including the TSB, service records, and communication history. Thank you for your time and assistance. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11632847

Mileage unknown · Nov 6, 2024

Electrical SystemEngine

Grid Heater Relay failure. From my understanding this problem is an issue across the United States. The grid heater on the 6.7L diesels has a bolt that welds itself off and can go into the intake causing an engine failure. Recently Dodge has told me that this is not covered under a power train warranty. There is no other remedy …

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NHTSA ODI #11623749

Mileage unknown · Oct 9, 2024

Engine

Vehicle would not start or try to turn over. It had to be towed and the starter had to be replaced. The truck is less than a year old and the starter died.

NHTSA ODI #11618902

Mileage unknown · Oct 9, 2024

Engine

Truck would not start or crank over. It had to be towed to a dealership and the starter was replaced.

NHTSA ODI #11618899

Mileage unknown · Oct 9, 2024

Engine

Truck would not start it just clicked. Had to be towed away to a dealership to have the starter replaced.

NHTSA ODI #11618898

Mileage unknown · Oct 9, 2024

Engine

Truck would not start, there was no prior warning of issues with the starter. After being towed to a dealership the starter was replaced.

NHTSA ODI #11618897

Mileage unknown · Oct 9, 2024

Engine

The truck would not start it just clicked. This was at a remote location. After it was towed to a dealership the starter was replaced. There were no warning indicators ahead of the failure.

NHTSA ODI #11618896

Official recalls

26V288000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Consequence & remedy

Consequence: Loss of vehicle control increases the risk of a crash.

Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

24V413000 · Power Train:automatic Transmission; Power Train:manual Transmission

Jun 6, 2024

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

Consequence & remedy

Consequence: A loss of drive power or a loss of park function increase the risk of a crash.

Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

Additional source detail variants (2)

Power Train:manual Transmission

Consequence: A loss of drive power or a loss of park function increase the risk of a crash.

Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

Power Train:automatic Transmission

Consequence: A loss of drive power or a loss of park function increase the risk of a crash.

24V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column

Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Additional source detail variants (2)

Air Bags:frontal:driver Clockspring/spiral Cassette

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Steering:column

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

23V799000 · Exterior Lighting; Steering:steering Control Module

Nov 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Additional source detail variants (2)

Steering:steering Control Module

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Exterior Lighting

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

23V654000 · Back Over Prevention:display Function

Sep 28, 2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

23V059000 · Back Over Prevention:display Function

Feb 9, 2023

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).

23V060000 · Electrical System:wiring:relays/solenoids

Feb 9, 2023

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Consequence & remedy

Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

22V835000 · Power Train:automatic Transmission

Nov 10, 2022

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence & remedy

Consequence: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.