2022 RAM 2500

Day after purchasing my truck the navigation screen went blank after plugging in iPhone to charge by usb. I could not use the 3 month trial of connect or use the remote features to start my truck or use navigation system to drive to an address. Could not use WiFi hotspot. Password and name would change every time I set it up. My navigation address would be modified while driving in route taking me home n opposite direction away from where I was trying to go. All settings would be modified constantly. Paid $400+ for a year subscription for navigation and connect but can’t use. AT&T told me someone had acquired the cell number associated with the simcard module in the navigation system and the SIM card must be replaced or they could continue to unlock my doors. My truck has been broken into more than 7 times and have stolen cash, ham radio and keys to my home and RV. Cannot get service manager at Prestige Dodge to change the simcard module out. He changes his story every time I try to bring my try back n to get the simcard module replaced. I am disabled use a wheelchair or rollator to get around. I fear for my life due to the number of times they have broken into my truck. Have video footage of hackers using my Dodge Ram app on their cell phone and getting into my truck on more than one occasion. Have filed 5 police reports to date. They now prevent the officers from contacting me about the police reports I have filed and have stolen bags of silver bars and silver coins I gave my son. They have ruined 4 iPhones and 3 laptops that were in my Ram. To date over 23,000 in cost I have paid for new iPhones and new email addresses but nothing prevents them from continuing to open my truck door. They planted an Apple Air tag in my truck as well and sent me text messages while on vacation in oct 2023 showing my location while they broke into my Rv a fourth time. I feel my life is in danger and someone steal my truck or break in my home w sleep with no hearing aids on and kill

The contact owns a 2022 Ram 2500. The contact stated while attempting to set the radio stations, the contact experienced failures with radio and other safety features which were controlled by the computer that controlled the radio. Additionally, the contact stated that the defroster, the back-up camera, and the hazard warning lights were inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the computer needed a software update. The vehicle was repaired. The contact stated that the software update failed to fix the vehicle. Additionally, the contact stated that the key fob failed to lock or unlock the doors. The manufacturer was informed of the failure. The failure mileage was approximately 2,200.

This is a safety recall ISSUE, I continue to have a problem with this dealer (Hunter Dodge in Lancaster ca) on resolving 3 safety recalls on my 2022 Ram 2500 I have been on the dealers waiting list for 8 months now. Recently I received a call from Chrysler Co. that the dealer had the parts inhouse and I should call the dealer (Hunter Dodge in Lancaster ca) to set up an appointment. I called the person who is responsible at the dealership to get an appointment, she stated there was no reason for the appointment because she did not have the parts to fix my truck and hung up the phone. I received a call from Chrysler saying the parts are at the dealer, and yet when I call they continue to say the parts are not in. I am planning to go out of town with my family soon and I am VERY worried about this being a SAFTEY issue for 8 months now. I wonder if this problem qualifies as a 'Lemon Law' issue or any other action?, I hope you can help resolve this issue. [XXX] [XXX] 04/17/2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The good flutters at speed over 65 mph, when there's a headwind or crosswind. The hood flutters very badly when being passed head-on by a semi truck. Dodge (and most truck manufacturers) went to aluminum bonded hoods, as opposed to steel- the aluminum hoods have significant lift. I went to ram- they blamed the flutter on my big deflector. A simple search shows hundreds of complaints. I personally worry about hood latch failure or failure of the loop that locks into the hood latch itself- causing accidents. RAM is mute on the subject.

The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the "Service DEF Now." Message and check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the diesel exhaust fluid (DEF). The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to diagnose the failure but informed the contact that all diagnostic trouble codes were cleared. Later, the contact stated that while driving at an undisclosed speed, the vehicle displayed the message "Unable to Exceed 5 MPH." After which, the vehicle lost significant motive power. The vehicle was again taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 17,000.

The contact owns a 2022 Dodge Ram. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact stated that on some occasions, the message "Regenerate the Vehicle" was displayed. The vehicle was taken to a dealer, where it was diagnosed that the powertrain software module needed to be updated. The vehicle was repaired; however, the failure recurred. The vehicle was then taken to another dealer, where it was diagnosed, and the dealer determined that the urea pump needed to be replaced. The part was replaced; however, the failure recurred. The vehicle was taken back to the same dealer, where it was determined that the air filter, the catalytic converter, the nitrous oxide sensor, the temperature sensor, and the particulate matter sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 33,962.