2022 RAM 2500

Vehicle has continuous ongoing issues since day of purchase with big screen radio display. System randomly changes screens and drops connection with source over and over again while vehicle is in operation. This is also affecting the rear parking assist sensor system making it work randomly at times and give false triggers or sometimes no triggers when collision is about to happen. The random screen changes are an EXTREME distraction while driving because the screen is extremely large in the center stack and when the image is randomly changing in your peripheral vision it draws driver's attention off the road. These connection issues also affect audio sources and make it necessary for the driver to interact with touch screen a ridiculous number of times per short drive further distracting the driver. There has been ongoing issues with this vehicle since the day I purchased it new. Multiple attempts by multiple different Ram dealerships to repair/resolve the issues with no solutions found yet. Actual radio unit in dash was replaced with 2 new units by dealers in attempts to resolve issues with no improvements. Dealerships have worked with Ram engineering and opened multiple STAR cases on vehicle in relation to these problems. Contacted Ram customer care multiple times and requested Ram buyback or deem this vehicle as lemon law vehicle. To date vehicle has been in for attempted service for these issues more than 4 times and would have been in 2-3 times this number of visits if not such an extreme inconvenience. Demanded Ram buyback the vehicle and have got pushback from them. Vehicle has been in service since May 2023, was purchased new from dealer with less than 100 miles on odometer.

The contact owns a 2022 Ram 2500. The contact stated that buckling the front driver’s side seat belt had become increasingly difficult to do, causing the seat belt to unbuckle independently on several occasions. Additionally, the seat belt retractor experienced difficulty while retracting. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.

The contact owns a 2022 Ram 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. There was no warning illuminated. The contact engaged the parking brakes to stop the vehicle. The vehicle was towed to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted, and several unknown warning lights were illuminated. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 44,000.

Transmission issues began at less then 10K miles when the vehicle was new. Initially experienced a noise and slam into reverse gear. The dealer initially claimed the noises were normal or could not replicate the issue. Over time, the vehicle developed a hard shift between 1st and 2nd gear and between 4th and 5th gear. Despite multiple repair attempts by the dealer, the problem persisted. After spending 94 days at the dealership, the transmission was replaced with a refurbished unit of unknown age at approximately 26,000 miles. According to the dealership representative, a manufacturing defect in the transmission case was ultimately identified as the cause of the failure.

The contact owns a 2022 Ram 2500. The contact stated that upon pulling the rear middle seat belt to secure the car seat in the rear middle seat, the contact noticed that the rear middle seat belt locking or retracting mechanism was inoperable, causing the seat belt to continuously extend. The vehicle was taken to the dealer, where it was determined that the middle rear seat belt was operating as designed, and the dealer informed the contact that the middle rear seat belt was not designed as the outer rear seat belts. The vehicle was not diagnosed or repaired. The contact was concerned for the safety of his three children. The manufacturer was notified of the failure and informed the contact that the failure would be escalated. The failure mileage was approximately 21,000.

The contact owns a 2022 Ram 2500. The contact stated that while attempting to drive out of the driveway, several unknown warning lights illuminated, and the vehicle failed to respond as designed. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with a defective RF module that was causing a failure on the COM buss system. The vehicle was repaired, but afterwards the contact experienced a failure with the passenger’s side window. The contact inspected the vehicle himself and noticed the original RF module was still connected. The contact asked the dealer why the original RF was still mounted. The dealer informed the contact that the failure with the original RF module was caused by the SRS OCI module. The vehicle was repaired a second time. The manufacturer was made aware of the failure. The failure mileage was approximately 47,696.

I purchased this 2022 Ram 2500 crew cab diesel 4x4 in June of 2023. The truck was purchased brand new with only 8 miles on it. The truck had the original OEM - Firestone Transforce HT LT275 70 R18 tires. The truck has 9500 miles on it now and I just noticed that all 4 tires have dry rot type cracking around a slightly depressed ring on the sidewall of the tires. This looks similar to the defective tires described in a voluntary recall of the same tires in 2021. These tires appeare to be defective. There is no reason that tires that are a few years old wth only 9500 miles on them should have this uniform dry rot type cracking on all 4 tires. I took the truck to Discount tire and the technician confirmed that the tires were not safe to operate so now I have to buy all 4 tires and I am replacing the spare as well. I should not have to buy a whole set of truck tires at 9500 miles! 2021 Recall information: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1. Complete Brake Failure. No warning lights came on. There is no emergency warning system for Brake Failure. This could have been catastrophic. This could have turned deadly if we were driving on the highway with no warnings Dec 15, 2024 I drove the truck during the day on the highway and made various stops for Christmas Shopping. I went for dinner with my Family. After dinner climbed into the truck and depressed the break and started the truck. Once the truck started the break pedal could be pushed to the back floorboards. I know this was not right. Turned the truck off and started it again and up it in drive thinking it would correct. It did not turned onto a sidewalk put he truck in park and called a towtruck. 2. The 12" display goes black constantly. Even after several software upgrades. You cannot see heat/radio/ mapping/ phone system nothing it completely shuts down 3. Transmission, when you stop and then drive slowly, press the brakes lift off the brakes slightly the truck lunges forward so you really have to be careful or you will crash into the car in front of you.