2022 RAM 2500

I was notified of the Particulate Matter (PM) Sensor not being installed in the exhaust aftertreatment system of my vehicle on a post delivery survey I received. The dealership's service department has no idea about this sensor not being installed by the factory, and the response from the letter stated there would be a recall soon to have the PM sensor installed, but that has not happened over a year later. The ECU will need an update once the sensor is installed, which would allow the Diesel Particulate Filter (DPF) gauge to function. This poses a risk to unknown regeneration occurrences, which could lead to a fire if the vehicle is parked next to dry grass or other flammable material. It also poses a significant risk for exhaust system emissions component failure in the future. The sensors and software update need to be completed as soon as possible.

RAM 2500 was driven and parked on an incline. Driver shifted truck from drive to park which was verified by knob showing vehicle was in park. After turning vehicle off and exiting vehicle, vehicle began rolling down the hill unattended, with engine off, while in park. Vehicle rolled down hill with engine off in park and nearly collided into house with people in it. Furthermore, there was extreme risk of injury or death trying to jump into moving truck and hit the brakes causing it to stop.Issue could harm or kill someone. Driver then attempted to simulate the issue twice and successfully recorded video on phone. Driver repeatedly parked RAM truck on incline, shifted vehicle from drive to park, and lifted foot off brake pedal and vehicle began rolling down hill until brake was depressed. Vehicle was unable to be parked on hill without emergency brake being deployed or vehicle risked rolling down the hill. Owner has video footage of truck rolling down hill in park. Vehicle is scheduled to be inspected by RAM service center on March 2, 2023.

The contact owns a 2022 Dodge 2500. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V835000 (Power Train). The contact stated that there was no dipstick for the transmission fluid, and the contact was unable to check the transmission fluid level. There were no warning lights illuminated. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 5,404.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately an hour after driving there would be a burning oil odor inside the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 4,000. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V835000 (Power Train) however, after the recall repair was performed, the contact was unable to access the transmission dipstick to check the transmission fluid. The dealer was made aware of the failure and informed the contact that the vehicle needed to be serviced at the dealer to inspect the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,800.

Vehicle was delivered in late January, 2022. In Mid March, 2022, the Transmission started bypassing at intervals. The dealer could not replicate the problem with no codes available. The vehicle has been in the dealership at least 6 times with no results. Also, on a trip to Colorado, the transmission down shifted on one occasion, that was so loud because of an internal bang. Turned off the vehicle and it reset. This is a recurring problem that needs to be fixed. The Dealership has always been helpful, but Ram will only help through their Star Group. My previous Ram 2500 had the same problem, but also, would not throw a code. It was finally fixed after 4-6 visits and the shifting solenoids were replaced, which worked.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they have waited over 30 days so far for a replacement dipstick.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle continued to accelerate after releasing the accelerator pedal. The vehicle started shuddering and the transmission failed to shift to the intended gear. There was an abnormal burning odor of transmission fluid inside and outside the vehicle. There was a message displayed that the transmission fluid was overheating. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 6,000.

I purchased a brand new RAM 2500 Limited Cummins. Crew Cab, long bed. I heard online on one of the diesel truck forums that the factory was underfilling the differentials. I checked both differentials, and found that the front was at least 3/4 of a quart low on oil, and the rear was about 1/4 of a quart low. This could potentially cause a crash or wheel lockup if the differential were to fail due to being low on oil!