2022 RAM 2500

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number 23V06000 (Electrical System) and 23V654000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received a letter from FCA concerning recall 97A NHTSA recall 23V-654 and the directions for the recall suggest that I can do an OTA update or as the video linked in the recall suggest a download from [XXX] to correct this issue. I cannot get either resource to work to correct this issue described in the recall. This website and OTA updates for issues is a known problem with FCA products and suggests they do not care about correcting the metrics outlined in the recall. I would like for the file to be available or if they do not want them to be downloadable at least the OTA update system work or mail the files to the customer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. Additionally, the contact called four other local dealers Galeana Chrysler Dodge Jeep Ram (14375 S Tamiami Trail, Fort Myers, FL 33912), Naples Chrysler Dodge Jeep Ram (6381 Airport-Pulling Rd, Naples, FL 34109), Sandy Sansing Chrysler Dodge Jeep Ram Milton (6348 Caroline Street, US-90, Milton, FL 3257, and Hill-Kelly Dodge Chrysler Jeep Ram (6171 Pensacola Blvd, Pensacola, FL 32505) and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer and a secondary dealer were notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact stated while driving at an undisclosed speed, a message displayed on the display screen “Take vehicle to authorized dealer, Electrical failure”. The vehicle was taken to the dealer where it was diagnosed and determined that the steering wheel, wiring harness, and power seat control module needed to be replaced. The vehicle was repaired however, the failure recurred. A message displayed on the display screen “Take vehicle to authorized dealer, Electrical failure”. The vehicle was taken back to the dealer where the vehicle remained. The vehicle had not yet been repaired. The manufacture was not notified of the failure. The failure mileage was approximately 5,000.

The contact owns a 2022 Ram 2500. The contact stated while driving 70 MPH and towing a load, the air bag warning light illuminated. After a visual inspection of the engine compartment, the contact observed that both air bag fuses were blown. After restarting the vehicle, it seemed to return to normal functionality, but the contact experienced additional electrical failures with the electronic stability control activated, cruise control disabled, the seat belt warning light illuminated, and the SOS call system warning light illuminated. Additionally, the trailer brakes system warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact replaced the blown fuses, and the warning lights and system failures were resolved. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 17,500.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This is the second time this is happening, first time June 30 2023 it was towed to rainbow ram in Covington because it lost power and multiple warning lights came on, service shifter appeared in message center, truck got home and wouldn't shift, then wouldn't start. Theyouldn't find the problem I was told they detected high voltage and checked for loose connection but couldn't find any issue despite having the truck more than a week. On August 3rd while driving on i10 in Alabama the truck had a sudden drop in power and start decelerating almost every warning light came on the dash with multiple message in the message center. It is currently at tameron ram in Alabama. The put it on a computer that showed almost every control module has failed. RAM will not guarantee to provide me a rental truck and the dealer can't tell me how long they will have it. To be clear I have no complaint aboutTameron ram staff. The last message on the display said to stop the truck in a safe place and that it may not start again. While tri g to get to the dealer it was going crazy with different lights and windshield wipers turning on by themselves.