Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Consequence & remedy
Consequence: An unstable wheelchair increases the risk of injury to lift occupants.
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
ON CERTAIN MOTOR COACHES EQUIPPED WITH ZF/ARENS ASTRONIC SHIFT SELECTORS, A CELL PHONE PLACED IN THE PROXIMITY OF THE SHIFTER TOUCH PAD COULD CAUSE THE DISPLAY TO CHANGE FROM 'R' (REVERSE) TO 'D' (DRIVE) SHOULD THE PHONE RECEIVE A CALL.
Consequence & remedy
Consequence: THIS INTERFERENCE CAN CAUSE THE TRANSMISSION TO NOT OPERATE OR CAUSE IMPROPER SHIFTING, AS FORWARD GEAR CAN BE ENGAGED FROM NEUTRAL ONLY, IF THE VEHICLE HAS BEEN STOPPED, AND IF THE BRAKE PEDAL HAS BEEN DEPRESSED. IF THE MALFUNCTION OCCURS WHILE 'R' (REVERSE) IS BEING SELECTED, THE SHIFTER MAY POSSIBLY CHANGE TO 'D' (DRIVE), INCREASING THE RISK OF A CRASH.
Remedy: PREVOST WILL MAIL STICKERS AND INSTALLATION INSTRUCTIONS TO THEIR OWNERS AND WILL ALSO ARRANGE TO HAVE THE TRANSMISSION SOFTWARE UPGRADED. THE RECALL BEGAN ON FEBRUARY 13, 2008. OWNERS MAY CONTACT PREVOST AT 1-418-831-5432.
ON CERTAIN MULTIPLEX MOTOR COACHES, THE WIPER MOTOR THERMAL PROTECTION IS STOPPING THE MOTOR WHEN THE WIPERS ARE FUNCTIONING FOR A LONG TIME IN SECOND SPEED.
Consequence & remedy
Consequence: DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL A NEW WIPER HARNESS AND A NEW MULTIPLEX PROGRAM WILL BE DOWNLOADED IN ALL COACHES. THE RECALL BEGAN ON NOVEMBER 23, 2005. OWNERS MAY CONTACT PREVOST AT 1-418-831-2046.
ON CERTAIN MOTOR COACHES AND MOTOR HOMES, THE POWER STEERING HOSE CAN RUB IN THE ENGINE COMPARTMENT AND IN THE SPARE TIRE COMPARTMENT WHICH WILL CAUSE A POWER STEERING HOSE BREAK DOWN.
Consequence & remedy
Consequence: LOSS OF STEERING CONTROL CAN CAUSE A VEHICLE CRASH WITHOUT PRIOR NOTICE.
Remedy: DEALERS WILL INSPECT THE HOSES AND REPLACE THEM IF THERE IS EVIDENCE OF WEAR FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2005. OWNERS MAY CONTACT PREVOST AT 418-831-5432.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE05012 · Power Steering Hose Leakage
Opened Feb 28, 2005 · Closed Apr 14, 2005
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:hose, Piping, And Connections
THIS INVESTIGATION WAS OPENED AS THE RESULT OF ODI'SREVIEW OF PREVOST SERVICE BULLETIN, WB04-10,ISSUED IN DECEMBER 2004 AND TITLED INSPECTION AND REPLACEMENT OF POWER STEERING PRESSURE HOSE.THE BULLETIN ADDRESSED THE POSSIBILITY THAT POWER STEERING ASSIST COULD BE LOST DUE TO A POWER STEERING PRESSURE HOSE FAILURE.THE BULLETIN INSTRUCTED THE DEALER TO INSPECT, REPLACE, AND REPOSITIONED THE HOSES THROUGHOUT THE VEHICLE.AS A RESULT OF ODI'S INVESTIGATION, PREVOST HAS AGREED TO CONDUCTA SAFETY RECALL TO INSPECT THE POWER STEERING HOSES FOR SIGNS OF ABRADING AND TO REPLACE CERTAIN POWER STEERING HOSES ON THE SUBJECT VEHICLES.A COPY OF THE SAFETY RECALL IS ATTACHED.THIS ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
2005 Prevost H3-45 Problems, Complaints & Recalls | Skip That Year
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