SkipThatYearREAL DATA. SMARTER CAR DECISIONS.

OFFICIAL NHTSA RECALL

24V523000

Equipment Adaptive/mobility:wheelchair Lift/ramp

Reported Jul 9, 2024 · Prevost Car (US) Inc.

Summary

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

Consequence

An unstable wheelchair increases the risk of injury to lift occupants.

Remedy

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

This campaign page uses the representative official campaign record. Applicability-specific source variants appear on the linked vehicle pages. Recall counts refer to campaigns, not affected vehicles.

Vehicle entries in this campaign

2024 Prevost X3-452024 Prevost H3-452023 Prevost X3-452023 Prevost H3-452023 Prevost X3-45 Commuter2022 Prevost H3-452022 Prevost X3-452022 Prevost X3-45 Commuter2021 Prevost X3-45 Commuter2021 Prevost X3-452020 Prevost H3-452020 Prevost X3-452019 Prevost X3-45 Commuter2019 Prevost H3-45 Vip2019 Prevost X3-452019 Prevost H3-452018 Prevost X3-45 Commuter2018 Prevost H3-412018 Prevost X3-452018 Prevost H3-452017 Prevost H3-452017 Prevost X3-452017 Prevost X3-45 Commuter2016 Prevost H3-452016 Prevost X3-452015 Prevost X3-452015 Prevost H3-452014 Prevost H3-412014 Prevost H3-452014 Prevost X3-45

Showing up to 30 exact vehicle entries. Consult NHTSA for the complete scope.

This is model-level recall history. It does not confirm whether a particular VIN is affected or has received the repair. Check with NHTSA ↗