2008 Porsche Cayenne

I'M WRITING THIS COMPLAINT TO YOUR AGENCY AND URGING YOU TO INVESTIGATE 2008 PORSCHE CAYENNES THE SAFETY QUALITY OF CARDAN DRIVE SHAFT. ON MAY 9, 2015, IN THE EVENING, I WAS DRIVING MY CAYENNE HEADING HOME AT THE SPEED OF LESS THAN 55 MILES PER HOUR AS I JUST GOT ON THE HIGHWAY. I SUDDENLY HEARD A LOUD NOISE AS AN EXPLOSION FROM THE UNDERNEATH OF MY CAR. THEN, I HEARD THE METAL GRINDING NOISE. I WAS SO SCARED. I DIDNT KNOW WHAT HAPPENED TO MY CAR. THE CAR WAS STILL DRIVING FINE, AND THERE WAS NO INDICATION ON THE DASHBOARD THAT MY CAR WAS IN TROUBLE. LUCKILY, THERE WAS NO TRAFFIC BEHIND ME, SO I REDUCED MY SPEED TO LESS THAN 30 MILES ON THE HIGHWAY AND GOT OFF THE NEXT EXIT. I STOPPED BY AT THE NEAREST GAS STATION. I WAS CHECKING THE UNDERNEATH OF MY SUV. I THOUGHT PERHAPS, THE MUFFLER WAS FALLING OFF. WELL, NOTHING WAS FALLING OFF MY CAR. SO, I DROVE IT VERY SLOWLY TO HOME BECAUSE AS THE CAR CLIMBING THE HILL, THE METAL GRINDING NOISE WAS GETTING LOUDER. NEXT DAY, I HAD AN AUTO MECHANIC TO CHECK MY CAR, AND HE TOLD ME THAT THE CENTER BEARING TO THE DRIVE SHAFT WAS LOOSENING. HE TOLD ME THAT I CANNOT DRIVE THE CAR BECAUSE IN ANY MINUTE THE BEARING COULD BE SNAPPED. HE ADVISED ME TO TOW MY CAR TO A PORSCHE DEALER'S SERVICES SHOP. AND, I DID IT. AT A PORSCHE DEALERS SERVICE DEPARTMENT, THEY TOLD ME THAT THE CARDAN DRIVE SHAFT WAS BROKEN. I COULDNT BELIEVE THAT MY CAR ONLY HAD 51,871 MILES, AND THE CENTER BEARING WAS BROKEN ON THE HIGHWAY SUDDENLY. PER INTERNET RESEARCH, THE AVERAGE DRIVE SHIFT COULD BE LAST FOR 160,000 MILES. I REALLY DIDNT EXPECT THIS KIND OF POOR SAFETY QUALITY FROM A PORSCHE CAYENNE. IF YOU SEARCH THE CENTER BEARING ISSUE OF PORSCHE CAYENNE ON THE INTERNET, YOU CAN FIND A LOT OF SIMILAR STORIES POSTED ONLINE. PORSCHE CAYENNE HAS A POWERFUL ENGINE. HOWEVER, FROM MY INCIDENT, I BELIEVE THE CENTER BEARING IS THE WEAKEST LINK OF THE SUV.

WE FOUND A HUGE LEAK IN THE COOLANT SYSTEM WHILE THE CAR WAS PARKED, A PORSHE TECHNICIAN IDENTIFIED THAT ON THE COOLANT DISTRIBUTOR BEHIND THE ENGINE THERE IS A COUPLER WHICH WAS GLUED ONTO THE DISTRIBUTOR. THE GLUE DETACHED AND THE COOLANT PIPE BLEW OUT CAUSING THE ENTIRE ENGINE TO LOSE COOLANT. I BELIEVE THAT IT IS A PURE DESIGN ISSUE AND PORSCHE DID NOT ISSUE A RECALL ON IT. IT WAS VERY EXPENSIVE TO FIX THAT PROBLEM DUE TO BAD DESIGN. *TR

TL* THE CONTACT OWNS A 2008 PORSCE CAYENNE S. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT PASSENGER'S SIDE HEADLIGHT BECAME DETACHED APPROXIMATELY SIX TO EIGHT INCHES FROM THE LIGHT SOCKET. THE HEADLIGHT WARNING LIGHT ILLUMINATED ON SEVERAL OCCASIONS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE NOT FAMILIAR WITH THE FAILURE. THE FAILURE MILEAGE WAS 55,500. THE CURRENT MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.

HAVE EXPERIENCED ONGOING ELECTRICAL SYSTEM MIRROR PROBLEMS, WITH MY 2008 PORSCHE CAYENNE, WHERE THE OUTSIDE MIRRORS MOVED ON THEIR OWN WHILE DRIVING AND PARKING. FIRST EXPERIENCED THIS ELECTRICAL SYSTEM MIRROR PROBLEM ON (3/23/09) AT 12,391 MILES, AS THIS CAR WAS TAKEN TO SAME DEALERSHIP WHERE I HAD PURCHASED IT (INSKIP PENSKE PORSCHE IN WARWICK, RI (12) SEPARATE TIMES FOR UNSUCCESSFUL ATTEMPTS AT REPAIR. THE REPAIR INVOICES ARE AVAILABLE FOR THE FOLLOWING VISITS: 3-23-09 = 12,391 / 3-31-09 = 12,592 / 4-2-09 = 12,992 / 9-13-10 = 25,668 / 9-28-2010 = 26,186 / 12-16-10 = 28,179 / 8-24-11 = 38,186 / 9-13-11 = 38,664 / 9-30-11 = 39,249 / 12-19-12 = 47,715 / 1-24-13 = 47,973 / 3-7-13 = 48,199. PURCHASED THE CAR BRAND NEW ON (2/4/08) WITH ONLY 24 MILES ON THE ODOMETER. COMPUTER CONTROL UNIT WAS REPLACED AT LEAST 10 SEPARATE TIMES, AS THIS CAR MAY HAVE HAD SOFTWARE VIRUS & OR AN ELECTRICAL SHORTAGE. THE DEALERSHIP SEEMS NOT TO NOT KNOW HOW TO PROPERLY PROGRAM THIS CAR, AS THEY CLAIMED THAT THE CAR WAS READY TO BE PICKED UP ON (3/7/13) AFTER BEING IN THEIR SHOP FOR 37 DAYS SINCE THE 11TH VISIT BEGINNING ON (1/24/13). LESS THAN 12 MILES LATER, I HAD TO RETURN THE CAR BACK TO THE DEALER FOR THE 12TH TIME ON (3/7/13), BECAUSE THE SPARE KEY WHICH THEY HAD PROGRAMMED WE SUSPECT MAY HAVE HAD OLD SOFTWARE WHICH CORRUPTED THE COMPUTER SYSTEM. THIS PROBLEM AGAIN CAUSED THE MIRRORS TO MOVE IN ALL KIND OF DIFFERENT DIRECTIONS, THUS CAUSING A MAJOR SAFETY ISSUE WHEN DRIVING OR OPERATING THE VEHICLE. THEY FINALLY ORDERED ANOTHER COMPUTER REPLACEMENT & 2 NEW KEYS WHICH THEY PROGRAMMED SUCCESSFULLY WITHOUT FURTHER PROBLEMS. PRIOR TO THIS 12TH REPAIR, I CAME CLOSE TO BEING INVOLVED IN AT LEAST 4 NEAR MIS ACCIDENTS, AS CARS WERE NOT VISIBLE IN MY BLIND SPOT, ESPECIALLY WHEN THE MIRRORS MOVE ON THEIR OWN. HAVE GONE THROUGH TWO ARBITRATIONS. UPDATED 03/15/13*LJ

S10 DIRECT REPLY LETTER TO THE SECRETARY FROM REGARDING HAVING PROBLEMS WITH HIS 2008 PORSCHE CAYENNE. *TGW THE CONSUMER STATED HE EXPERIENCED NUMEROUS SAFETY PROBLEMS WITH THE ELECTRICAL SYSTEM AND BRAKES. THE CONSUMER STATED HE FILED TWO SEPARATE ARBITRATION AGAINST THE DEALER AND THE MANUFACTURER. THE FIRST ARBITRATION CASE WAS SETTLED IN 2009, WITH THE EXPECTATION ALL OF THE PROBLEMS WITH THE VEHICLE, CURRENT, PAST AND PRESENT WOULD BE PROPERLY IDENTIFIED AND RESOLVED. SINCE THE INITIAL ARBITRATION CASE, THE CONSUMER HAD TO TAKE THE VEHICLE BACK TO THE DEALER 11 TIMES FOR THE SAME ELECTRICAL/SOFTWARE PROBLEM. THE ON-GOING PROBLEM UNCONTROLLABLY AFFECTED THE PROPER POSITIONING OF THE OUTSIDE MIRRORS AND THE OVERALL SAFETY ASPECT WHEN OPERATING THE VEHICLE. THE DEALER REPLACED THE ONBOARD COMPUTER CONTROL MODULE SEVEN TIMES, AS THEIR FIELD TECHNICAL EXPERT SUSPECTED THERE WAS AN UNIDENTIFIABLE ELECTRICAL SHORTAGE OR A COMPUTER RELATED SOFTWARE VIRUS SOMEWHERE WITHIN THE ELECTRICAL SYSTEM. THE CONSUMER BELIEVED THE DEALER HAD NO IDEA HOW TO RESOLVE THE PROBLEM.

WITHIN MINUTES OF DRIVING MY SON TO SCHOOL, I HEARD A GRINDING SOUND FROM UNDERNEATH MY CAYENNE, THEN A SQUEALING, AND THE CAR BEGAN TO VIBRATE VIOLENTLY DURING ACCELERATION. THIS HAPPENED VERY QUICKLY AND WAS FRIGHTENING BECAUSE I WAS CROSSING A BRIDGE IN MORNING TRAFFIC. THE SERVICE MAN AT THE PORSCHE DEALERSHIP TOLD ME THAT THIS IS AN ONGOING PROBLEM WITH THESE VEHICLES AND THAT MY DRIVE SHAFT HAD COME APART. I AM A VERY CAREFUL DRIVER AND MY CAR HAS LOW MILES. I BELIEVE THAT THERE SHOULD BE A RECALL AND THIS IS SAFETY ISSUE BECAUSE OF HOW QUICKLY THIS HAPPENED WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2008 PORSCHE CAYENNE. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, THE TIRE PRESSURE SYSTEM WARNING INDICATOR ILLUMINATED WITH A FALSE LOW PRESSURE ALERT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND FOUR WHEEL SENSORS WERE REPLACED. ON A SEPARATE OCCASION, THE CONTROL MODULE WAS REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES AND THEY ADVISED THE CONTACT THAT THE TIRE PRESSURE STICKER INFORMATION PERTAINING TO THE TIRE PRESSURE SETTING SHOULD BE IGNORED. THE FAILURE PERSISTED WITH NO RESOLUTION. THE FAILURE MILEAGE WAS 4,000. UPDATED 12/20/10 *BF THE CONSUMER STATED THE TPMS HAS NEVER FUNCTIONED PROPERLY. ON MANY OCCASIONS, BUT ONLY DURING HOT WEATHER, IT ISSUED FALSE LOW TIRE PRESSURE WARNINGS ON THE DASH. UPDATED 12/27/10