NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
227 reports70,210 miles · Jan 15, 2005
Air Bags
(1) WE PURCHASED A USED 1998 PONTIAC TRANS SPORT AND DISCOVERED THE NEXT DAY THAT THE AIR BAG LIGHT STAYED ON ALL THE TIME. (2) WE ARE CONCERNED AS TO WHY THIS LIGHT FLASHES WHEN WE TURN THE IGNITION ON WHILE THE DIAGNOSTIC TEST PROCEEDS AND ALL OTHER LIGHTS GO OUT. THE AIR BAG LIGHT CONTINUES TO FLASH WHICH MUST INDICATE …
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(1) WE PURCHASED A USED 1998 PONTIAC TRANS SPORT AND DISCOVERED THE NEXT DAY THAT THE AIR BAG LIGHT STAYED ON ALL THE TIME. (2) WE ARE CONCERNED AS TO WHY THIS LIGHT FLASHES WHEN WE TURN THE IGNITION ON WHILE THE DIAGNOSTIC TEST PROCEEDS AND ALL OTHER LIGHTS GO OUT. THE AIR BAG LIGHT CONTINUES TO FLASH WHICH MUST INDICATE SOMETHING. THE AIR BAG LIGHT FLASHES UNTIL WE START THE VAN AND THEN JUST STAYS ON BUT DOES NOT FLASH TILL THE IGNITION IS TURNED OFF. WE ARE MOST CONCERNED WHAT THIS LIGHT MEANS TO THE SAFETY OF DRIVING AND THE AIR BAGS DEPLOYING CORRECTLY. KENNY ROSS PERFORMS AN ADVERTISED 130 POINT SAFETY CHECK WHICH THEY SHOW THE CUSTOMER THAT INDICATES WHAT WAS FOUND AND THE REPAIRS THEY PERFORMED. WE WOULD ASSUME THAT AIR BAG PROBLEMS WOULD BE POINTED OUT IF THE DEALER CHECKED FOR THE SAFETY OF THE AUTOS THAT THEY SELL. THIS DEALERSHIP HAS A VERY GOOD REPUTATION AND IS WHY WE FELT SAFE DEALING WITH THEM. (3) THE VAN WAS PURCHASED "AS IS" AND THE SALESMAN DENNIS MILLER HAS YET TO RESPOND TO OUR EMAILS CONCERNING THIS PROBLEM. *NM
NHTSA ODI #10106391
Mileage unknown · Jan 12, 2005
Exterior Lighting
I HAVE NEVER HAD ANY ACCIDENTS IN MY 1998 MONTANA. I'VE HAD TO REPLACE THE HEADLIGHTS 2 TIMES ON THE RIGHT, AND ONCE ON THE LEFT. THE FRONT LENS ON THE LIGHTS SEEM TO JUST FALL OFF. THESE PARTS ARE $100 OR MORE. WHY ARE THE POORLY ASSEMBLED AND HAVE THERE BEEN OTHER COMPLAINTS?*AK
NHTSA ODI #10106230
Mileage unknown · Dec 4, 2004
Visibility
DRIVERS SIDE WINDOW OPENS BUT WILL NOT CLOSE PROPERLY. THE GLASS WILL NOT GO UP STRAIGHT. THE AUTOMATIC REAR WINDOWS WILL OPEN SEPARATELY OR NOT AT ALL. ONCE OPEN IT TAKES SEVERAL TRIES TO GET THEM TO CLOSE. *AK
NHTSA ODI #10102140
135,000 miles · Nov 18, 2004
Electrical System
FAILING OF AIR CONDITIONER 2X WITHIN A 1 YEAR TIME FRAME. RESULTED IN BUYING 2 NEW AIR COMPRESSORS AND PARTS. LEFT FRONT HEADLIGHT CONTINUES TO FOG RESULTING IN BUYING NEW ONE EVERY COUPLE OF MONTHS. CONSTANT ELECTRICAL PROBLEMS, IE., NAVIGATOR,WINDOWS (REAR AND FRONT),CD PLAYER. HAD TO REPLACE THE RADIATOR 2X WITHIN 2 MONTH…
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FAILING OF AIR CONDITIONER 2X WITHIN A 1 YEAR TIME FRAME. RESULTED IN BUYING 2 NEW AIR COMPRESSORS AND PARTS. LEFT FRONT HEADLIGHT CONTINUES TO FOG RESULTING IN BUYING NEW ONE EVERY COUPLE OF MONTHS. CONSTANT ELECTRICAL PROBLEMS, IE., NAVIGATOR,WINDOWS (REAR AND FRONT),CD PLAYER. HAD TO REPLACE THE RADIATOR 2X WITHIN 2 MONTH PERIOD. THIS VAN DRIVES GOOD BUT IT "NICKLE AND DIMEING" US TO DEATH. I HATE IT. EVERY MONTH OR EVEN EVERY WEEK ITS ALWAYS SOMETHING!!!!! IT'S HARD TO MAKE OUR MONTHLY PAYMENT DUE TO ALL OF THE EXPENSES WE ARE SHELLING OUT FOR THIS VEHICLE. I LITTERALLY PRAY FOR OUR VAN. WE HAVE THREE CHILDREN AND WE NEEDED ALL THE ROOM WE COULD GET BUT, I WILL NEVER OWN ANOTHER MINI VAN AGAIN.*AK
NHTSA ODI #10100123
5,262 miles · Nov 16, 2004
Air BagsEngine And Engine CoolingExterior Lighting
WHERE DO I START? SAME COMPLAINTS AS ALL OTHER PONTIAC MINIVAN OWNERS. SINCE ORIGINAL PURCHASE IN 1998, HEADLIGHT ASSEMBLY FAULTY, ABS WARNING LIGHT MALFUNCTION, AIR BAG WARNING LIGHT MALFUNCTION, AND MALFUNCTIONING (STILL) PASSENGER AUTOMATIC SLIDING DOOR. RECENTLY HAD HEAD GASKET REPLACED DUE TO ANTIFREEZE LEAK, AS WELL AS …
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WHERE DO I START? SAME COMPLAINTS AS ALL OTHER PONTIAC MINIVAN OWNERS. SINCE ORIGINAL PURCHASE IN 1998, HEADLIGHT ASSEMBLY FAULTY, ABS WARNING LIGHT MALFUNCTION, AIR BAG WARNING LIGHT MALFUNCTION, AND MALFUNCTIONING (STILL) PASSENGER AUTOMATIC SLIDING DOOR. RECENTLY HAD HEAD GASKET REPLACED DUE TO ANTIFREEZE LEAK, AS WELL AS FRONT LEFT WHEEL HUB. THIS IS THE WORST (AND MOST COSTLY) VEHICLE I HAVE OWNED WITH RESPECT TO MAINTENANCE.*AK
NHTSA ODI #10100050
Mileage unknown · Nov 10, 2004
Exterior Lighting
HEADLIGHT LENS FELL OFF. DRIVERS SIDE REPLACED TWICE. CURRENTLY, BOTH NEEDED TO BE REPLACED AT COST OF $150.00 FOR EACH FOR HEADLIGHT.
NHTSA ODI #10098578
34,000 miles · Oct 25, 2004
Steering
DURING SHARP LEFT TURNS, STEERING HAS A CERTAIN AMOUNT OF RESISTANCE AND A LOUD THUD SOUND IS HEARD, ALONG WITH VIBRATION. SYMPTOMS HAVE BEEN INTERMITTENT FOR SEVERAL YEARS, BUT ARE BECOMING MORE FREQUENT. INDEPENDENT REPAIR SHOP REFERRED US TO RECALL #02V286000. LOCAL PONTIAC DEALER SAID OUR VIN# IS NOT INCLUDED IN THE RECAL…
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DURING SHARP LEFT TURNS, STEERING HAS A CERTAIN AMOUNT OF RESISTANCE AND A LOUD THUD SOUND IS HEARD, ALONG WITH VIBRATION. SYMPTOMS HAVE BEEN INTERMITTENT FOR SEVERAL YEARS, BUT ARE BECOMING MORE FREQUENT. INDEPENDENT REPAIR SHOP REFERRED US TO RECALL #02V286000. LOCAL PONTIAC DEALER SAID OUR VIN# IS NOT INCLUDED IN THE RECALL ALTHOUGH ADMITTING IT IS LIKELY THE SAME PROBLEM. *AK
NHTSA ODI #10096371
Mileage unknown · Oct 19, 2004
Steering
RE: COMPLAINT OF UNSATISFACTORY TRANSACTION. *BF THE STEERING LOCKED WHEN THE CONSUMER MADE A LEFT TURN. THE CONSUMER WAS INFORMED THERE WAS A RECALL REGARDING THE PROBLEM HE EXPERIENCED. THE CONSUMER CONTACTED CUSTOMER SERVICE ABOUT THE RECALL AND WAS TOLD HIS VEHICLE WAS ABOUT 200 VEHICLE OUT OF THE RANGE RECALL.(RECALL#02V…
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RE: COMPLAINT OF UNSATISFACTORY TRANSACTION. *BF THE STEERING LOCKED WHEN THE CONSUMER MADE A LEFT TURN. THE CONSUMER WAS INFORMED THERE WAS A RECALL REGARDING THE PROBLEM HE EXPERIENCED. THE CONSUMER CONTACTED CUSTOMER SERVICE ABOUT THE RECALL AND WAS TOLD HIS VEHICLE WAS ABOUT 200 VEHICLE OUT OF THE RANGE RECALL.(RECALL#02V286000). *JB
NHTSA ODI #10097684
107,000 miles · Aug 23, 2004
Steering
STEERING SUDDENLY WENT OUT...... STEERING WHEEL LOCKED UP WHEN TURN LEFT. VERY DANGEROUS CONDITION. WE WERE IN NON BUSY AREA. FOUND OUT THERE IS A RECALL CONCERNING THIS, HOWEVER, MY VAN WAS NOT COVERED. MAKES NO SENSE. VAN IS IN SHOP NOW GETTING RACK AND OINION REPLACED.*AK
NHTSA ODI #10088392
Mileage unknown · Aug 13, 2004
Engine And Engine Cooling
WHILE DRIVING 70 MPH CONSUMER PROCEEDED TO ACCELERATE. VEHICLE LOST POWER COMPLETELY STALLING OUT. INTAKE MANIFOLD GASKET LEAKED AND COOLANT MIXED IN WITH THE ENGINE OIL. CONSUMER WAS AWARE OF OTHER COMPLAINTS IN CONJUNCTION WITH THIS ENGINE. *AK
NHTSA ODI #10087863
Official recalls
5Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Nov 4, 2002
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Jun 11, 1998
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE (1) A BROKEN SHIFT CABLE FITTING OR (2) LOOSE SHIFT LINKAGE. CONSEQUENTLY, MOVING THE SHIFT LEVER TO A 'PARK' POSITION MAY NOT SHIFT THE TRANSMISSION TO 'PARK'.
Consequence & remedy
Consequence: THE VEHICLE COULD ROLL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND REPLACE IF NECESSARY, THE AUTOMATIC TRANSAXLE RANGE SELECTOR CABLE.
Apr 7, 1998
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH TRACTION CONTROL SYSTEMS. THE WINDSHIELD WIPER LINKAGE ARM CAN CONTACT A BRAKE LINE WHICH IS CONNECTED TO THE TRACTION CONTROL SYSTEM MODULATOR VALVE. THIS CONTACT CAN CHAFE THE BRAKE LINE RESULTING IN A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE CAN CAUSE REDUCED BRAKE EFFECTIVENESS AND INCREASED STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A BRAKE LINE CLIP TO ENSURE PROPER CLEARANCE. ALSO THE BRAKE LINES WILL BE INSPECTED TO ANY DAMAGE CAUSED BY THIS CONDITION AND WILL REPLACE ANY DAMAGED LINES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA02032 · Safety Belt Assembly Failure
Opened Nov 18, 2002 · Closed Nov 21, 2003
Status: closed (inferred from source dates) · Seat Belts
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
PE02086 · Rear Axle Trailing Arm Failure
Opened Nov 18, 2002 · Closed Apr 9, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Additional source detail variants (2)
Suspension
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
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