I OWN A 1998 PONTIAC TRANSPORT, BOUGHT NEW, AND HAS 80000 MILES ON IT. WAS JUST TOLD THAT THE INTAKE IS LEAKING, ANS WILL NEED MANIFOLD GASKET REPLACEMENT. WAS TOLD THAT THERE HAVE BEEN NUMEROUS REPORTS OF THIS HAPPENING. ALLED LOCAL PONTIAC DEALER (MATTHEWS PONTIAC, VESTAL, NY 607-798-8000) AND THEY CONFIRMED THIS, AND THAT TH…
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I OWN A 1998 PONTIAC TRANSPORT, BOUGHT NEW, AND HAS 80000 MILES ON IT. WAS JUST TOLD THAT THE INTAKE IS LEAKING, ANS WILL NEED MANIFOLD GASKET REPLACEMENT. WAS TOLD THAT THERE HAVE BEEN NUMEROUS REPORTS OF THIS HAPPENING. ALLED LOCAL PONTIAC DEALER (MATTHEWS PONTIAC, VESTAL, NY 607-798-8000) AND THEY CONFIRMED THIS, AND THAT THERE IS A NEW AND IMPROVED GASKET, BUT THEY WOULDN'T HELP WITH THE COST OF REPLACEMENT. ALSO REPORTED THAT MY HEADLAMP LENSES HAVE BEEN LOST (LOST 2 IN ONE YEAR) AND HAD TO REPLACE ENTIRE HEADLAMP UNIT AT MY OWN COST. DEALER SAID THIS IS COMMON ALSO, AND THEY BELIEVE IT WAS A PROBLEM WITH THE ADHESIVE!! THEY WILL NOT HELP WITH THAT ONE EITHER. *AK
NHTSA ODI #10045875
70,000 miles · Oct 27, 2003
Exterior Lighting
DEFECTIVE HEADLAMP ASSEMBLY- THE LEFT HEADLIGHT LENS CAME OFF THE HEADLIGHT ASSEMBLY. THE DEALER SAYS THAT THIS IS A COMMON PROBLEM. THE GMC CUSTOMER SERVICE PEOPLE ALSO KNOW OF THE PROBLEM,BUT SAY THAT NOT ENOUGH COMPLAINTS HAVE BEEN FILED TO WARRANT A RECALL. THIS IS BULL. ALSO THE PLASTIC ON THE LENS CRYSTALLIZES,CAUSING REDU…
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DEFECTIVE HEADLAMP ASSEMBLY- THE LEFT HEADLIGHT LENS CAME OFF THE HEADLIGHT ASSEMBLY. THE DEALER SAYS THAT THIS IS A COMMON PROBLEM. THE GMC CUSTOMER SERVICE PEOPLE ALSO KNOW OF THE PROBLEM,BUT SAY THAT NOT ENOUGH COMPLAINTS HAVE BEEN FILED TO WARRANT A RECALL. THIS IS BULL. ALSO THE PLASTIC ON THE LENS CRYSTALLIZES,CAUSING REDUCED LIGHT OUTPUT FROM THE HEADLAMP.*AK
NHTSA ODI #10043629
Mileage unknown · Mar 19, 2003
Exterior Lighting
THE HEAD LIGHT COVER FELL OFF DURING A RAIN STORM. THE NEXT MORNING SECOND HEADLIGHT COVER FELL OFF IN CONSUMER'S HAND. THIS IS A POSSIBLE PROBLEM FOR CHEVROLET, VENTURE/PONTIAC, TRANSPORT; AND OLDSMOBILE, SILHOUETTE. IT PRESENTS A SAFETY HAZARD. *AK
NHTSA ODI #10012087
Mileage unknown · Feb 28, 2003
Exterior Lighting
HEADLAMP COVERS FLY OFF BECAUSE OF POOR GLUING, WATER HITS BULB AND IT BLOWS OUT. *JB
NHTSA ODI #10008277
56,000 miles · Nov 15, 2002
Exterior Lighting
BOTH HEADLIGHT PLASTIC COVERS FELL OFF AND THEY ARE NOT COVERED BY MY WARRANTY OR INSURANCE. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*******769764
NHTSA ODI #10007174
Mileage unknown · Aug 30, 2002
Exterior Lighting
I PURCHASED MY MONTANA NEW IN 1998. I HAVE HAD GOOD SERVICE, EXCEPT FOR A PREMATURE BATTERY FAILURE, UP UNTIL NOW. I WAS IN THE PROCESS OF CHANGING THE HEADLIGHT BULB WHEN I NOTICED THAT THE HEADLIGHT ASSEMBLY WAS DEGRADING TO THE POINT THAT THE LENS WAS DETACHING FROM THE HEADLAMP ASSEMBLY. NOW I KNOW THAT THIS VEHICLE IS 4 …
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I PURCHASED MY MONTANA NEW IN 1998. I HAVE HAD GOOD SERVICE, EXCEPT FOR A PREMATURE BATTERY FAILURE, UP UNTIL NOW. I WAS IN THE PROCESS OF CHANGING THE HEADLIGHT BULB WHEN I NOTICED THAT THE HEADLIGHT ASSEMBLY WAS DEGRADING TO THE POINT THAT THE LENS WAS DETACHING FROM THE HEADLAMP ASSEMBLY. NOW I KNOW THAT THIS VEHICLE IS 4 YEARS OLD BUT THERE IS NO REASON FOR THE LAMPS TO FALL APART. WHAT GOOD IS RUST THROUGH WARRANTIES IF THE BONDING MATERIAL HOLDING THE PARTS TOGETHER FAIL PREMATURELY? I BELIEVE THIS PROBLEM HAS BEEN AROUND FOR A COUPLE OF YEARS. ABOUT 2 YEARS AFTER I PURCHASED MY MONTANA I NOTICED A FOGGING INSIDE THE HEADLAMP AFTER DRIVING THROUGH RAIN. THE DEALER TOLD ME THAT WAS NORMAL FOR THAT TYPE OF HEADLIGHT. NOW, LOOKING BACK, I BELIEVE THAT THE SEAL WAS ALREADY DETERIORATING. --- I DO BELIEVE THIS IS A MATERIAL DEFECT THAT COULD CAUSE ACCIDENTS, IF THE LENS FALLS OFF DURING RAIN OR SNOW. I HOPE THAT THIS IS NOT A PURPOSELY DESIGNED IN DEFECT AND I BELIEVE THAT GM WOULD WANT TO CORRECT THIS PROBLEM, EVEN IN AN OLDER VEHICLE. --- THE RESPONSE BACK FROM GM WAS THAT DUE TO THE AGE OF THE VEHICLE THEY WERE NOT RESPONSIBLE FOR THE FAULT AS FOLLOWS: -- ALTHOUGH WE DO UNDERSTAND YOUR POSITION, OUR EXPERIENCE HAS BEEN THAT A DEFECT ATTRIBUTABLE TO THE ORIGINAL MANUFACTURING AND ASSEMBLY PROCESS GENERALLY MAKES ITSELF APPARENT QUITE EARLY IN THE LIFE OF THE VEHICLE. AFTER A VEHICLE HAS BEEN IN SERVICE FOR SEVERAL YEARS, MANY FACTORS SUCH AS USAGE, OWNER MAINTENANCE, AGE AND WEAR, CAN CONTRIBUTE TO DIFFICULTIES WITH THE VEHICLE THAT ARE BEYOND THE CONTROL OF THE MANUFACTURER. -- I BELIEVE THIS IS A MATERIAL ISSUE, THE MATERIAL USED SHOULD HOLD UP FOR 10+ YEARS UNDER NORMAL USAGE. THIS MATERIAL MUST HAVE STARTED DETERIORATING AFTER TWO YEARS, WHEN I FIRST NOTICED FOGGING IN THE HEAD LAMP ASSEMBLY. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM.*AK
NHTSA ODI #766450
Mileage unknown · Feb 5, 2002
Exterior Lighting
RIGHT SIDE HEADLIGHT LENSE FELL OFF VEHICLE. CONVERSATION WITH A PONTIAC DEALER PARTS MANAGER AND A PONTIAC DEALER SERVICE MANAGER INDICATED THAT THIS IS A COMMON PROBLEM. THE PROBLEM IS THAT THE LENSE IS "GLUED" TO THE HOUSING AND THAT THE ADHESIVE MATERIAL DRIES OUT CAUSING THE LENSE TO SEPARATE FROM THE HOUSING. YOU CAN NOT P…
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RIGHT SIDE HEADLIGHT LENSE FELL OFF VEHICLE. CONVERSATION WITH A PONTIAC DEALER PARTS MANAGER AND A PONTIAC DEALER SERVICE MANAGER INDICATED THAT THIS IS A COMMON PROBLEM. THE PROBLEM IS THAT THE LENSE IS "GLUED" TO THE HOUSING AND THAT THE ADHESIVE MATERIAL DRIES OUT CAUSING THE LENSE TO SEPARATE FROM THE HOUSING. YOU CAN NOT PURCHASE A REPLACEMENT LENS, YOU CAN ONLY PURCHASE AN ENTIRE HEADLIGHT ASSSEMBLE, APPROXIMATELY $240.00 PLUS LABOR. ADDITIONALLY, WHEN MOISTURE ENTERS THE NOW LENSE FREE ASSEMBLY, THE HALOGEN HEADLIGHT FAILS. HALOGEN LIGHTS HAVE BEEN THE CAUSE OF SEVERAL HOUSE FIRES BECAUSE OF THEIR HIGH OPERATIONAL TEMPERTURE. THE CHEVROLET VENTURE VAN USES THE SAME HEADLIGHT ASSEMBLY. THIS SAME ASSEMBLY IS USED ON BOTH OF THESE VEHICLES FOR SEVERAL YEARS. FOR THE MANUFACTURE YER OF 1998, YOUR SITE LISTS 11 COMPLAINTS FOR THIS DEFECT FOR THE PONTIAC VAN AND 17 COMPLAINTS FOR THIS DEFECT FOR THE CHEVROLET VENTURE VAN. I HAVE NOT RESEARCHED ALL THE YEARS THAT THIS PART HAS BEEN USED FOR BOTH OF THESE VEHICLES. THIS ASSEBLY MAY ALSO BE USED ON THE OLDMOBILE SILOETTE VAN.*AK
NHTSA ODI #757787
Mileage unknown · Jan 7, 2002
Exterior Lighting
THIS IS THE SECOND TIME THAT HEADLIGHT LENSES HAVE FALLEN OFF. LENSES WERE JUST REPLACED A MONTH AGO. DEALER WAS NOTIFIED.*AK
NHTSA ODI #8001627
Mileage unknown · Dec 24, 2001
Exterior Lighting
03/01 LEFT HEADLIGHT LENS FELL OFF 12/24/01 RIGHT LENS FELL OFF WHILE VEHICLE WAS STOPPED. GLUE APPEARS TO HAVE DRIED UP. PONTIAC CUSTOMER SERVICE SAID THAT THEY HAVE NOT RECEIVED ENOUGH COMPLAINT TO DO ANYTHING ABOUT IT. THEY ALSO STATE THAT BECAUSE IT IS A USED CAR AND & MILAGE IS HIGHER THEN WARANTY ALLOWS THERE IS NOTHIN…
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03/01 LEFT HEADLIGHT LENS FELL OFF 12/24/01 RIGHT LENS FELL OFF WHILE VEHICLE WAS STOPPED. GLUE APPEARS TO HAVE DRIED UP. PONTIAC CUSTOMER SERVICE SAID THAT THEY HAVE NOT RECEIVED ENOUGH COMPLAINT TO DO ANYTHING ABOUT IT. THEY ALSO STATE THAT BECAUSE IT IS A USED CAR AND & MILAGE IS HIGHER THEN WARANTY ALLOWS THERE IS NOTHING THEY CAN DO. SERVICE DEPARTMENT SAID THAT THIS IS A COMMON PROBLEM AND HAVE REPLACED MANY HEADLIGHTS USUALLY GETTING INSURANCE COMPANYS TO PAY. DEALER SERVICE DEPARTMENT SAID THAT GM/PONTIAC KNOWS ABOUT THE PROBLEM BUT WON'T CORRECT IT. PONTIAC CUSTOMER SERVICE STATED THAT THERE IS NO RELEIF AT THIS TIME. *AK
NHTSA ODI #755993
Mileage unknown · Oct 12, 2001
Exterior Lighting
HEAD LIGHT DOME COMES OFF LEAVING LAMP EXPOSED TO ELEMENTS. THIS IS A HAZARD. IF LAMP IS EXPOSED TO RAIN, IT MAY BURST LEAVING ONLY ONE FUNCTIONING HEADLIGHT. THIS HAS HAPPENED TO BOTH HEADLIGHTS ON MY VEHICLE. DEALER HAS INFORMAED US THAT THIS IS INDEED A PROBLEM ON THIS AND OTHER VEHICLES BY PONTIAC. HOWEVER, NO RECALL HAS BEE…
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HEAD LIGHT DOME COMES OFF LEAVING LAMP EXPOSED TO ELEMENTS. THIS IS A HAZARD. IF LAMP IS EXPOSED TO RAIN, IT MAY BURST LEAVING ONLY ONE FUNCTIONING HEADLIGHT. THIS HAS HAPPENED TO BOTH HEADLIGHTS ON MY VEHICLE. DEALER HAS INFORMAED US THAT THIS IS INDEED A PROBLEM ON THIS AND OTHER VEHICLES BY PONTIAC. HOWEVER, NO RECALL HAS BEEN ISSUED.*AK
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE (1) A BROKEN SHIFT CABLE FITTING OR (2) LOOSE SHIFT LINKAGE. CONSEQUENTLY, MOVING THE SHIFT LEVER TO A 'PARK' POSITION MAY NOT SHIFT THE TRANSMISSION TO 'PARK'.
Consequence & remedy
Consequence: THE VEHICLE COULD ROLL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND REPLACE IF NECESSARY, THE AUTOMATIC TRANSAXLE RANGE SELECTOR CABLE.
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH TRACTION CONTROL SYSTEMS. THE WINDSHIELD WIPER LINKAGE ARM CAN CONTACT A BRAKE LINE WHICH IS CONNECTED TO THE TRACTION CONTROL SYSTEM MODULATOR VALVE. THIS CONTACT CAN CHAFE THE BRAKE LINE RESULTING IN A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE CAN CAUSE REDUCED BRAKE EFFECTIVENESS AND INCREASED STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A BRAKE LINE CLIP TO ENSURE PROPER CLEARANCE. ALSO THE BRAKE LINES WILL BE INSPECTED TO ANY DAMAGE CAUSED BY THIS CONDITION AND WILL REPLACE ANY DAMAGED LINES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA02032 · Safety Belt Assembly Failure
Opened Nov 18, 2002 · Closed Nov 21, 2003
Status: closed (inferred from source dates) · Seat Belts
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
PE02086 · Rear Axle Trailing Arm Failure
Opened Nov 18, 2002 · Closed Apr 9, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Additional source detail variants (2)
Suspension
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
1998 Pontiac Trans Sport Problems, Complaints & Recalls | Skip That Year
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