NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
42 reportsClear category filterMileage unknown · Nov 7, 2008
Engine And Engine Cooling
IN NOV. OF 2007 I WAS HAVING A PROBLEM WITH MY VAN OVERHEATING AND WAS LOSING ENGINE COOLANT BUT COULD NOT SEE WHERE IT WAS GOING. I LATER FOUND OUT THAT I HAD A FAULTY INTAKE MANIFOLD GASKET, WHICH COST ME OVER 800.00 TO REPAIR. NOT LONG AFTER THE GASKET WAS REPAIRED THE VAN STARTED OVERHEATING AGAIN AND I DISCOVERED THAT THE W…
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IN NOV. OF 2007 I WAS HAVING A PROBLEM WITH MY VAN OVERHEATING AND WAS LOSING ENGINE COOLANT BUT COULD NOT SEE WHERE IT WAS GOING. I LATER FOUND OUT THAT I HAD A FAULTY INTAKE MANIFOLD GASKET, WHICH COST ME OVER 800.00 TO REPAIR. NOT LONG AFTER THE GASKET WAS REPAIRED THE VAN STARTED OVERHEATING AGAIN AND I DISCOVERED THAT THE WATER PUMP WAS BLOWN, THAT WAS ANOTHER 174.00 TO REPAIR. NOW I AM STILL HAVING THE SAME PROBLEM WITH THE VAN OVERHEATING AND COOLANT LEAKING AND I WAS JUST INFORMED THAT IT IS A HEAD GASKET WHICH IS GOING TO COST ME OVER 1700.00 TO FIX. THIS IS RIDICULOUS, I KNOW 3 OTHER PEOPLE WHO HAVE THE SAME MAKE AND MODEL VAN AS I DO WITH THE SAME ENGINE AND THEY ARE ALL ALSO HAVING THE SAME PROBLEMS WITH THEIR VANS. IT SEEMS TO ME THAT THIS IS TOO MUCH OF A COINCIDENCE AND THAT THEIR SHOULD HAVE BEEN A RECALL IN PLACE TO RECTIFY THE PROBLEMS WITH THESE FAULTY PARTS. THESE ARE EXTREMELY EXPENSIVE REPAIRS AND I PERSONALLY DO NOT HAVE AN EXTRA $1700.00 JUST LAYING AROUND, SO NOW I AM FACED WITH THE CHOICE OF JUNKING MY VAN AND TRYING TO GET A NEW ONE WHICH I CANNOT AFFORD OR FIXING IT WHICH I ALSO CANNOT AFFORD. *TR
NHTSA ODI #10247940
72,000 miles · Jul 22, 2008
Engine And Engine Cooling
OUR 1997 PONTIAC TRANSPORT HAS HAD 3 HEAD GASKET FAILURES. THE FIRST WAS AT 72000, SECOND AT 88,000 AND IS CURRENTLY DEAD IN FRONT DRIVE WITH WATER IN THE OIL AGAIN. HAD NEW HEADS PUT ON AT 72000. VEHICLE OVERHEATS AND DOES NOT SHOW ON GAUGES. YOU HEAR IT BUBBLING WHEN IT'S SHUT OFF. ALSO HAD TO REPLACE ALTERNATOR 3 TIMES AND …
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OUR 1997 PONTIAC TRANSPORT HAS HAD 3 HEAD GASKET FAILURES. THE FIRST WAS AT 72000, SECOND AT 88,000 AND IS CURRENTLY DEAD IN FRONT DRIVE WITH WATER IN THE OIL AGAIN. HAD NEW HEADS PUT ON AT 72000. VEHICLE OVERHEATS AND DOES NOT SHOW ON GAUGES. YOU HEAR IT BUBBLING WHEN IT'S SHUT OFF. ALSO HAD TO REPLACE ALTERNATOR 3 TIMES AND VAN ONLY HAS 110,000 MILES ON IT. WE'VE HAD SINCE NEW. *TR
NHTSA ODI #10235285
90,000 miles · Jun 30, 2007
Engine And Engine Cooling
I HAVE HAD THIS VEHICLE FOR 7 YEARS AND HAVE ALWAYS HAD PROBLEMS WITH COOLING SYSTEM LOSING ANTIFREEZE. NOW I AM TOLD THE INTAKE MANIFOLD GASKET HAS BEEN NEEDS REPLACED. *TR
NHTSA ODI #10195027
166,000 miles · Feb 5, 2007
Engine And Engine Cooling
REPLACED THE UPPER INTAKE MANIFOLD GASKET IN 2006 . IN THE LAST 3 WEEKS, THE VAN WAS NOT PUTTING OUT MUCH HEAT AND THE TEMP GAUGE DID NOT RISE UP TO THE NORMAL LEVEL. I DROVE INTO TOWN 6 MILES AT 60 MILES AN HOUR AND THE TEMPERATURE GAUGE WENT ALL THE WAY UP. I LET IT COOL DOWN AND DROVE TO THE MECHANIC ( 1 MILE ) AND IT WA…
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REPLACED THE UPPER INTAKE MANIFOLD GASKET IN 2006 . IN THE LAST 3 WEEKS, THE VAN WAS NOT PUTTING OUT MUCH HEAT AND THE TEMP GAUGE DID NOT RISE UP TO THE NORMAL LEVEL. I DROVE INTO TOWN 6 MILES AT 60 MILES AN HOUR AND THE TEMPERATURE GAUGE WENT ALL THE WAY UP. I LET IT COOL DOWN AND DROVE TO THE MECHANIC ( 1 MILE ) AND IT WAS GOING BACK UP AGAIN. THEY REPLACED THE WATER PUMP, RADIATOR CAP AND THERMOSTAT AND I PICKED UP THE VAN. WITHIN 1 MILE IT STARTED TO HEAT UP AGAIN. I RETURNED IT . THEY BELIEVE THE HEAD GASKETS ARE BLOWN. THE ESTIMATE THAT I GOT TO REPAIR IT IS 1200.00. I GOT 3 ESTIMATES WITH THE HIGH OF 1600.00. I ALREADY REPLACED ONE AND NOW HAVE TO RE REPLACE IT AND THE OTHER. I'M GETTING REALLY TIRED OF THIS BUT I HAVE TO FIX IT BECAUSE I CANNOT SELL IT IF IT DOESN'T RUN. HOPE THEY FIX THIS IN THE NEXT VEHICLES. I WOULDN'T RECOMMEND IT DUE TO THIS DEFECT. IT WAS ALSO VERY SCARY BECAUSE I WAS DEALING WITH TEMPERATURES OF -20 WITH WIND. *NM
NHTSA ODI #10181712
93,600 miles · Mar 9, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED WHILE DRIVING AT 40 MPH THE VEHICLE RAN HOT AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED THE HEAD GASKET NEEDED TO BE REPLACED HOWEVER NO REPAIRS WERE MADE.
NHTSA ODI #10152319
64,990 miles · Feb 25, 2005
Engine And Engine Cooling
I NOTICED THE LOW COOLANT LIGHT WOULD GO ON SOMETIMES AND THE VEHICLE WAS GOING THROUGH COOLANT MUCH FASTER THAN ANY OTHER VEHICLE I HAVE OWNED. *NM I PERFORMED SOME RESEARCH ON THIS ISSUE AND DISCOVERED A SERVICE BULLETIN REGARDING THE FAULTY INTAKE MANIFOLD GASKET IN MODEL YEAR 1997 TRANSPORT VANS, AMONG OTHERS. THIS SE…
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I NOTICED THE LOW COOLANT LIGHT WOULD GO ON SOMETIMES AND THE VEHICLE WAS GOING THROUGH COOLANT MUCH FASTER THAN ANY OTHER VEHICLE I HAVE OWNED. *NM I PERFORMED SOME RESEARCH ON THIS ISSUE AND DISCOVERED A SERVICE BULLETIN REGARDING THE FAULTY INTAKE MANIFOLD GASKET IN MODEL YEAR 1997 TRANSPORT VANS, AMONG OTHERS. THIS SERVICE BULLETIN CLEARLY INDICATES THAT THIS ISSUE A RESULT OF A POORLY DESIGNED GASKET. FURTHER RESEARCH INDICATED THAT HAVING THIS PROBLEM WITH YOUR VEHICLE COULD RESULT IN CATASTROPHIC ENGINE FAILURE DUE TO THE LEAKING COOLANT GETTING INTO YOUR ENGINE. THIS NOW CREATES A SAFETY ISSUE DUE TO THE UNPREDICTABILITY OF WHEN YOUR VEHICLE COULD BREAKDOWN. I TOOK THE VAN IN TO A GM DEALER THE NEXT DAY. THE DIAGNOSIS WAS A FAULTY INTAKE MANIFOLD GASKET THAT WAS CAUSING COOLANT TO LEAK INSIDE THE ENGINE. THE REPAIR ESTIMATED TO $720, FOR PARTS AND LABOR AND $130 TO PAY FOR A FAULTY BLOWER MOTOR RESISTOR THAT WAS ALSO DIAGNOSED. I CALLED GM TO REQUEST COST ASSISTANCE AND WAS TOLD THAT THE "CAR HAS TOO MANY MILES ON IT, WE CAN'T HELP YOU NOW". I WAS GIVEN THE REASONS THAT THE VEHICLE WAS BOUGHT USED, AND THE VEHICLE WAS TOO OLD. ALTHOUGH I HAVE HAD THIS PROBLEM FIXED, GM CLAIMED NO RESPONSIBILITY FOR THIS ISSUE. FURTHERMORE, I AM NOT CONVINCED THAT HAVING THIS FAILURE DID NOT CREATE OTHER PROBLEMS THAT WOULD RESULT IN CATASTROPHIC ENGINE FAILURE AT A LATER TIME.
NHTSA ODI #10112145
61,000 miles · Feb 18, 2005
Engine And Engine Cooling
VEHICLE INTERMITTENTLY STALLED WHEN MAKING A RIGHT TURN. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
NHTSA ODI #10111798
Mileage unknown · Jan 19, 2005
Engine And Engine CoolingPower Train
THE VEHICLE'S TRANSMISSION HAD TO BE REPLACED AND THE ENGINE HAD TO BE REPLACED DUE TO A FAULTY HEAD GASKET. *NM THE TRANSMISSION FAILED TWICE. *JB THE CONSUMER STATED THAT HE HAS HAD THE VEHICLE TOWED ON FOUR SEPARATED OCCASIONS. *TC
NHTSA ODI #10109730
Mileage unknown · Dec 15, 2004
Engine And Engine CoolingSteering
TODAYS DATE- DEC 15TH, 2004.HAVE HAD 1997 PONTIAC TRANSPORT FOR ALMOST 1 YR. I JUST FOUND OUT TODAY THAT THE RACK AND PINION ARE GOING TO HAVE TO BE REPLACED, ALONG WITH THE THERMOSTAT AND WATER PUMP.*AK REGARDING OPERATION OF THE RACK & PINION, THE TROUBLE STARTED ABOUT A MONTH AGO. I FIRST NOTICED PROBLEMS W/THE STEERING WHI…
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TODAYS DATE- DEC 15TH, 2004.HAVE HAD 1997 PONTIAC TRANSPORT FOR ALMOST 1 YR. I JUST FOUND OUT TODAY THAT THE RACK AND PINION ARE GOING TO HAVE TO BE REPLACED, ALONG WITH THE THERMOSTAT AND WATER PUMP.*AK REGARDING OPERATION OF THE RACK & PINION, THE TROUBLE STARTED ABOUT A MONTH AGO. I FIRST NOTICED PROBLEMS W/THE STEERING WHILE BACKING OUT. I THOUGHT IT MIGHT HAVE BEEN POWER STEERING, CHECKED THE FLUID AND IT WAS FULL. NOT TERRIBLE PROBLEMS, BUT LITTLE ENOUGH TO NOTICE SOMETHING WAS NOT RIGHT. IT HAS NOW GOTTEN A LITTLE WORSE, SO I HAD IT LOOKED AT AND WAS TOLD THE TERRIBLE NEWS JUST THIS VERY DAY.
NHTSA ODI #10103001
Mileage unknown · Dec 9, 2004
Engine And Engine Cooling
I BOUGHT A 1997 PONTIAC TRANSPORT IN 2001 AND NOT EVEN A YEAR LATER THE INTAKE GASKET WENT BAD THEY TOLD ME THERE WAS A DEFECT ON THE INTAKE GASKET ANDGM DID NOT GIVE A RECALL FOR IT THAT ISN'T VERY FAIR WHEN IT IS THEIR FAULT IT KEEPS GOING I HAVE TO PAY $785 AGAIN AFTER ANOTHER 2 YEARS AND AGAIN NOW I THINK SOMEBODY SHOULD DO…
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I BOUGHT A 1997 PONTIAC TRANSPORT IN 2001 AND NOT EVEN A YEAR LATER THE INTAKE GASKET WENT BAD THEY TOLD ME THERE WAS A DEFECT ON THE INTAKE GASKET ANDGM DID NOT GIVE A RECALL FOR IT THAT ISN'T VERY FAIR WHEN IT IS THEIR FAULT IT KEEPS GOING I HAVE TO PAY $785 AGAIN AFTER ANOTHER 2 YEARS AND AGAIN NOW I THINK SOMEBODY SHOULD DO SOMETHING ABOUT THIS BECAUSE PEOPLE ARE GETTING RIPPED OFF BECAUSE THEY WONT GIVE A RECALL ON THIS PART WHEN ITS THEIR FAULT PLEASE HELP US WITH THIS PROBLEM. THANK YOU . *AK
NHTSA ODI #10102456
Official recalls
5Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Nov 4, 2002
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Apr 7, 1998
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH TRACTION CONTROL SYSTEMS. THE WINDSHIELD WIPER LINKAGE ARM CAN CONTACT A BRAKE LINE WHICH IS CONNECTED TO THE TRACTION CONTROL SYSTEM MODULATOR VALVE. THIS CONTACT CAN CHAFE THE BRAKE LINE RESULTING IN A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE CAN CAUSE REDUCED BRAKE EFFECTIVENESS AND INCREASED STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A BRAKE LINE CLIP TO ENSURE PROPER CLEARANCE. ALSO THE BRAKE LINES WILL BE INSPECTED TO ANY DAMAGE CAUSED BY THIS CONDITION AND WILL REPLACE ANY DAMAGED LINES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA02032 · Safety Belt Assembly Failure
Opened Nov 18, 2002 · Closed Nov 21, 2003
Status: closed (inferred from source dates) · Seat Belts
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
EA02003 · Power Rack And Pinion Steering Failure
Opened Apr 4, 2002 · Closed Dec 10, 2002
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
Additional source detail variants (2)
Steering
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
Steering:rack And Pinion
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE01038 · Steering Rack And Pinion
Opened Nov 14, 2001 · Closed Apr 4, 2002
Status: closed (inferred from source dates) · Steering
ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX CRASHES IN WHICH EIGHT PEOPLE HAVE SUSTAINED INJURIES RANGING FROM BRUISES, AIRBAG BURN, SEAT BELT ABRASION, FACIAL INJURY, NECK AND BACK PAIN.ALL CRASHES WERE SINGLE VEHICLE CRASHES.GM STATES THAT ONE POSSIBLE FAILURE MODE IS FAILURE OF THE LOWER PINION BEARING IN THE R&P.AN ENGINEERING ANALYSIS HAS BEEN OPENED TO DETERMINE IF A SAFETY DEFECT TREND EXISTS.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
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