NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
148 reports30,000 miles · Apr 30, 2008
Steering
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE STEERING WHEEL MAKES A CLICKING NOISE WHEN IT IS TURNED. THE DEALER STATED THAT THE STEERING COLUMN METAL WAS FAILING AND THE STEERING COLUMN ROD WILL NEED TO BE REPLACED. THE MANUFACTURER ACKNOWLEDGED THE STEERING FAILURE WITH THE GMC PICK UP TRUCKS; …
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TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE STEERING WHEEL MAKES A CLICKING NOISE WHEN IT IS TURNED. THE DEALER STATED THAT THE STEERING COLUMN METAL WAS FAILING AND THE STEERING COLUMN ROD WILL NEED TO BE REPLACED. THE MANUFACTURER ACKNOWLEDGED THE STEERING FAILURE WITH THE GMC PICK UP TRUCKS; HOWEVER, THEY WOULD NOT ACKNOWLEDGE THAT THE FAILURE ALSO EXISTED IN THE PASSENGER VEHICLES. THE VEHICLE EXCEEDS THE 36,000 MILE WARRANTY; THEREFORE, THE MANUFACTURER WOULD NOT ASSIST. THE PART FOR THE REPAIR COSTS $107. THE FAILURE MILEAGE WAS 30,000. UPDATED 05/19/08. *LJ
NHTSA ODI #10226279
25,300 miles · Mar 26, 2008
Fuel System, GasolineSteering
TIE ROD FAILURE DRIVERS SIDE THEN LEAK IN TIE-ROD RACK AND PINION DRIVER'S SIDE AS A RESULT OF REPAIR. NOTIFIED DEALER WHILE UNDER WARRANTY THAT POWER STEERING FLUID WAS LOW AND THEY DID NOT ASSIST IN A CHECK. I HAD TO PAY AFTER WARRANTY EXPIRATION FOR REPAIR. FUEL TANK BAND LOOSE HAD TO BE RETIED. *TR
NHTSA ODI #10222411
25,000 miles · Mar 19, 2008
Vehicle Speed Control
I ALMOST CRASHED MORE THAN ONCE BECAUSE THE VEHICLE ACCELERATES AT FULL THROTTLE ON IT'S OWN. PERSISTENT ISSUE. WHEN DRIVING ON THE EXPRESS WAY WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ABRUPTLY ACCELERATES AT FULL THROTTLE, RPMS SHOOT TO THE RED LINE, AND AT TIMES THE CRUISE CANCELS THEN RESUMES (AT FULL THROTTLE) ON ITS OWN…
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I ALMOST CRASHED MORE THAN ONCE BECAUSE THE VEHICLE ACCELERATES AT FULL THROTTLE ON IT'S OWN. PERSISTENT ISSUE. WHEN DRIVING ON THE EXPRESS WAY WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ABRUPTLY ACCELERATES AT FULL THROTTLE, RPMS SHOOT TO THE RED LINE, AND AT TIMES THE CRUISE CANCELS THEN RESUMES (AT FULL THROTTLE) ON ITS OWN ERRATICALLY AND REPEATEDLY WITHIN A DURATION OF LESS THAN A COUPLE OF SECONDS. THIS HAPPENS AT 70 MPH AND ALL OTHER SPEEDS EVEN AT 25 MPH. ALMOST CRASHED SO MANY TIMES. WHEN THAT HAPPENS, THE SPEEDOMETER REPORTS RANDOM VEHICLES SPEED. I HAVE SENT AN EMAIL TO GM THROUGH THEIR COMPLAINT SECTION AT PONTIAC.COM WITH NO FEEDBACK. DEALER DID A COURTESY DTC CHECK WITH NO LUCK. MY MANUFACTURER WARRANTY JUST EXPIRED, AND I'M NOT WILLING TO PAY THE DEALER TO FIX GM'S DESIGN PROBLEM AT MY EXPENSE. *TR
NHTSA ODI #10221819
23,000 miles · Feb 4, 2008
Power Train
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE VEHICLE HAS BEEN EXPERIENCING TRANSMISSION FAILURE SINCE JUNE OF 2007. WHILE DRIVING 15 MPH, THE VEHICLE JERKS INTO GEAR AND SURGES UNEXPECTEDLY, MAKING IT DIFFICULT TO CONTROL. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT DEALERS BECAUSE THEY COULD NOT DETERMINE THE CAUSE O…
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TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE VEHICLE HAS BEEN EXPERIENCING TRANSMISSION FAILURE SINCE JUNE OF 2007. WHILE DRIVING 15 MPH, THE VEHICLE JERKS INTO GEAR AND SURGES UNEXPECTEDLY, MAKING IT DIFFICULT TO CONTROL. THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT DEALERS BECAUSE THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 33,000.
NHTSA ODI #10216832
33,000 miles · Jan 22, 2008
Electrical System
KEY STUCK IN IGNITION. *TR
NHTSA ODI #10215644
12,000 miles · Nov 29, 2007
Electrical SystemSteering
MY HORN HAS FAILED ON 5 OCCASSIONS. PONTIAC HAS ISSUED A SERVICE BULLETIN TO FIX THIS INTERMISSION HORN FAILURE, BUT THE FIX DOES NOT WORK. I HAVE HAD SEVERAL CLOSE CALLS WHERE OTHER MOTORISTS HAVE PULLED OUT IN FRONT OF ME AND I HAVE NOT BEEN ABLE TO WARN THEM, AS THE HORN FAILED. I HOPE THIS ISSUE CAN BE CORRECTED PROPERLY …
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MY HORN HAS FAILED ON 5 OCCASSIONS. PONTIAC HAS ISSUED A SERVICE BULLETIN TO FIX THIS INTERMISSION HORN FAILURE, BUT THE FIX DOES NOT WORK. I HAVE HAD SEVERAL CLOSE CALLS WHERE OTHER MOTORISTS HAVE PULLED OUT IN FRONT OF ME AND I HAVE NOT BEEN ABLE TO WARN THEM, AS THE HORN FAILED. I HOPE THIS ISSUE CAN BE CORRECTED PROPERLY BEFORE AND ACCIDENT OCCURS. ALSO, PONTIAC HAS A PROBLEM WITH A KNOWN DEFECT IN THEIR STEERING GEARS THAT THEY ONLY REPLACE WHEN IT FAILS AND ONLY COVER IF IT IS IN THE WARRANTY PERIOD. THIS PROBLEM IS CAUSED BY AN INTERNAL LEAKING OF THE POWER STEERING FLUID THAT IS NOT DETECTED BECAUSE THERE ARE NO EXTERNAL SIGNS OF THE LEAK. THIS TOO IS A SAFETY CONCERN. *TR
NHTSA ODI #10210294
70,580 miles · Oct 9, 2007
Power Train
I HAVE A 2005 PONTIAC GRAND PRIX SOMETIMES WHEN I PRESS ON THE PEDAL THE CAR HESITATES. THERE IS ALSO A WHINING NOISE COMING FROM UNDER THE CAR. AT FIRST I THOUGHT IT NEEDED A TUNE UP SO I HAD THE SPARK PLUGS CHANGED. I THOUGHT THIS WOULD CORRECT THE PROBLEM, BUT THE CAR CONTINUES TO STALL. JUST THE OTHER DAY I WAS DRIVING A…
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I HAVE A 2005 PONTIAC GRAND PRIX SOMETIMES WHEN I PRESS ON THE PEDAL THE CAR HESITATES. THERE IS ALSO A WHINING NOISE COMING FROM UNDER THE CAR. AT FIRST I THOUGHT IT NEEDED A TUNE UP SO I HAD THE SPARK PLUGS CHANGED. I THOUGHT THIS WOULD CORRECT THE PROBLEM, BUT THE CAR CONTINUES TO STALL. JUST THE OTHER DAY I WAS DRIVING AND THE CAR WOULD NOT GO. IT FELT LIKE THE TRANSMISSION WAS SLIPPING. SO I TOOK IT THE SHOP AND THEY SAID I HAVE A PROBLEM WITH MY TRANSMISSION WHICH I ALREADY KNEW THAT. I HAVE TALKED TO OTHER PEOPLE WITH THIS SAME CAR AND THEY HAVE ALSO HAD TRANSMISSION PROBLEMS. I WOULD LIKE TO KNOW IF PONTIAC IS AWARE OF THIS OR DID I GET A BAD CAR. *TR
NHTSA ODI #10205278
35,000 miles · Jun 29, 2007
Electrical SystemEngine And Engine CoolingVisibility
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHEN THE WINDOW DEFOGGER IS ACTIVATED AND THE WINDSHIELD WIPERS ARE ENGAGED, THE VEHICLE SHUTS DOWN. WHILE DRIVING 70 MPH, THE VEHICLE STALLS AND LOSES POWER. THE MECHANIC STATED THAT THE O-RING WAS MISSING, WHICH CAUSES THE VEHICLE TO LOSE POWER DUE TO LACK OF HEAT. THE MECHANI…
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TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHEN THE WINDOW DEFOGGER IS ACTIVATED AND THE WINDSHIELD WIPERS ARE ENGAGED, THE VEHICLE SHUTS DOWN. WHILE DRIVING 70 MPH, THE VEHICLE STALLS AND LOSES POWER. THE MECHANIC STATED THAT THE O-RING WAS MISSING, WHICH CAUSES THE VEHICLE TO LOSE POWER DUE TO LACK OF HEAT. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. WHEN THE CONTACT TOOK HER VEHICLE TO THE DEALER, IT WAS STILL UNDER WARRANTY. HOWEVER, WHEN SHE PICKED UP HER VEHICLE FROM THE DEALER, SHE NOTICED THAT 100 MILES HAD BEEN ADDED, WHICH PUT THE VEHICLE OUT OF WARRANTY. THE FAILURE PERSISTS. THE CURRENT MILEAGE IS 37,000 AND FAILURE MILEAGE WAS 35,000.
NHTSA ODI #10194994
18,200 miles · May 20, 2007
Tires
MY PONTIAC 2005 GRAND PRIX CAME WITH GOODYEAR TIRES, TWO OF WHICH NEEDED TO BE REPLACED AFTER 18,317 MILES. THE TIRES WERE REGULARLY ROTATED, BALANCED, AND ALIGNED PRIOR TO THIS.*TR
NHTSA ODI #10191276
62,000 miles · May 3, 2007
Steering
DURING THE SECOND WEEK OF APRIL 2007, I NOTICED MY 2005 GRAND PRIX GT WAS MAKING A SORT OF "WHIZZING" NOISE WHEN I ACCELERATED. I NOTICED THIS NOISE WAS PARTICULARLY PRONOUNCED WHEN I TURNED. ON APRIL 13, 2007, I CHECKED THE POWER STEERING FLUID LEVEL. I WAS ALARMED TO FIND THAT THERE WAS LITTLE TO NO FLUID! I ADDED FLUID TO…
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DURING THE SECOND WEEK OF APRIL 2007, I NOTICED MY 2005 GRAND PRIX GT WAS MAKING A SORT OF "WHIZZING" NOISE WHEN I ACCELERATED. I NOTICED THIS NOISE WAS PARTICULARLY PRONOUNCED WHEN I TURNED. ON APRIL 13, 2007, I CHECKED THE POWER STEERING FLUID LEVEL. I WAS ALARMED TO FIND THAT THERE WAS LITTLE TO NO FLUID! I ADDED FLUID TO THE RESERVOIR IMMEDIATELY AND DECIDED TO CHECK THE GAUGE AGAIN ,THE NEXT MORNING. UPON DOING SO THE NEXT DAY, I FOUND THE POWER STEERING FLUID TO BE ACCEPTABLE. I DECIDED TO CHECK THE FLUID LEVEL FOR THE NEXT FEW DAYS TO TRACK THE RATE OF LEAKAGE --- AGAIN ON SUNDAY, APRIL 15, THE FLUID LEVEL SEEMED OK. I DROVE MY CAR TO THE AIRPORT THAT SAME DAY AND LEFT IT FOR THE ENTIRETY OF THE FOLLOWING WEEK WHILE I WAS ON BUSINESS. I PICKED IT UP ON SUNDAY NIGHT, APRIL 22 AND DROVE IT HOME (30 MILES) WITH NO TROUBLE. ON MY WAY TO WORK THE MORNING OF MONDAY, APRIL 23, SEVERAL LIGHTS CAME ON IN MY CAR -- SERVICE TRACTION CONTROL SYSTEM, SERVICE VARIABLE EFFORT STEERING, SERVICE ABS. AT THE MOMENT THESE LIGHTS APPEARED, STEERING BECAME *SEVERELY* DIMINISHED! IT WAS EXTREMELY DIFFICULT TO TURN AND DRIVE THE CAR. I IMMEDIATELY TOOK IT TO SHOP WHERE THE CAR WAS DIAGNOSED AS LEAKING POWER STEERING FLUID IN 2 PLACES. THE HOSES AND PUMP WERE REPLACED. THE CAR WAS RETURNED TO ME ON APRIL 24. ON MY WAY TO WORK ON APRIL 26, THE LIGHTS RETURNED AND AGAIN, I LOST THE ABILITY TO STEER. CONCERNED ABOUT MY SAFETY, I TOOK THE CAR BACK TO THE SHOP WHERE IT WAS DIAGNOSED AS HAVING A FAULTY SENSOR (LINKED TO THE POWER STEERING) ON ONE OF THE REAR WHEELS. THAT SENSOR HAS SINCE BEEN REPLACED. TO HAVE THIS KIND OF EXTREME DEGRADATION AND FAILURE ON SUCH A NEW VEHICLE IS EXTREMELY DANGEROUS AND CLEARLY A QUALITY DEFECT. *TR
NHTSA ODI #10189646
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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