ABS, TRACTION CONTROL, VARIABLE STEERING EFFORT WARNINGS CAME ON ALL AT ONCE. TURNED OUT TO BE A BAD WHEEL HUB/BEARING. HAVE REPLACED TWO WHEEL HUBS, ONE AT 40K MILES AND THE OTHER AT 61K MILES. THE CAR IS A GRAND PRIX GTP, FOR THE MONEY PAID FOR THE VEHICLE, IT SHOULD HAVE HELD UP BETTER. *TR
2005 Pontiac Grand Prix
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2005 Pontiac Grand Prix do not stand out strongly from the model-year median of 88.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Prix years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
116 reports with mileage · 32 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
148 reportsABS, TRACTION CONTROL, VARIABLE EFFORT STEERING ERROR LIGHTS ON AT SAME TIME. *TR
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE SEAT BELT BUCKLE WORKED INTERMITTENTLY. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SEAT BELT BUCKLE AT THE COST OF $160.68. SHE WILL CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 54,499 AND CURRENT MILEAGE WAS 54…
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TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE SEAT BELT BUCKLE WORKED INTERMITTENTLY. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SEAT BELT BUCKLE AT THE COST OF $160.68. SHE WILL CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 54,499 AND CURRENT MILEAGE WAS 54,550.
ME AND MY PARTNER WERE DRIVING ON HWY 1-20 WHEN A CAR THAT WAS IN FRONT OF US (WE WERE IN THE FAR LEFT LANE BY THE MEDIAN) IN THE 3 WAY LANE HWY HIT US HEAD ON. MY AIRBAG IN MY VEHICLE DID NOT COME OUT. *TR
POWER STEERING PUMP IS LOSING FLUID,THIS HAS HAPPENED TWICE NOW. CAR WAS TAKEN INTO DEALER AND NO LEAKS,OR FLUID WAS FOUND UNDER CAR. ALL THEY WOULD DO IS FILL UP PUMP WITH MORE FLUID.THE FLUID MUST BE GOING SOMEWHERE? MY CAR MAKES A VERY HIGH WHINING SOUND WHEN IT GETS LOW ON FLUID. I WAS TOLD THIS IS A VALVE PROBLEM IN PUMP BY…
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POWER STEERING PUMP IS LOSING FLUID,THIS HAS HAPPENED TWICE NOW. CAR WAS TAKEN INTO DEALER AND NO LEAKS,OR FLUID WAS FOUND UNDER CAR. ALL THEY WOULD DO IS FILL UP PUMP WITH MORE FLUID.THE FLUID MUST BE GOING SOMEWHERE? MY CAR MAKES A VERY HIGH WHINING SOUND WHEN IT GETS LOW ON FLUID. I WAS TOLD THIS IS A VALVE PROBLEM IN PUMP BY OTHER PEOPLE. *TR
2005 PONTIAC GRAND PRIX GT 3.8 L V6 ENGINE: THE RACK AND PINION STEERING SYSTEM FAILED TO WORK PROPERLY. WHEN ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING FUNCTION UNEXPECTEDLY FAILED, CAUSING LOSS OF CONTROL. I WAS ABLE TO STOP THE VEHICLE IN TIME TO AVOID RUNNING OFF OF THE ROAD. ALSO, I WAS ALMOST REAR-ENDED BY THE …
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2005 PONTIAC GRAND PRIX GT 3.8 L V6 ENGINE: THE RACK AND PINION STEERING SYSTEM FAILED TO WORK PROPERLY. WHEN ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING FUNCTION UNEXPECTEDLY FAILED, CAUSING LOSS OF CONTROL. I WAS ABLE TO STOP THE VEHICLE IN TIME TO AVOID RUNNING OFF OF THE ROAD. ALSO, I WAS ALMOST REAR-ENDED BY THE VEHICLE TURNING BEHIND ME. I WAS NOT ABLE TO CONTINUE WITH THE TURN AT THE LOCATION OF THE FAILURE. IT WAS NECESSARY TO BACK UP INTO TRAFFIC IN ORDER TO ADJUST THE STEERING WHEEL SO THAT I WAS ABLE TO PULL OFF OF THE ROADWAY. THE STEERING WHEEL WAS NOT ABLE TO TURN TO THE LEFT (NO POWER ASSIST). THE STEERING WHEEL WAS ABLE TO TURN FREELY TO THE RIGHT (POWER ASSISTED). DUE TO THE IMMEDIATE NATURE OF THE FAILURE, THIS ISSUE COULD RESULT IN A SEVERE ACCIDENT WHICH COULD CAUSE SIGNIFICANT DAMAGE OR INJURY. THE VEHICLE WAS REPAIRED AT A LOCAL REPAIR SHOP. THE TECHNICIAN REPLACED THE RACK AND PINION FOR THE VEHICLE. DURING HIS ANALYSIS, HE SPOKE TO A LOCAL PONTIAC DEALER. THEIR REPAIR SHOP REPRESENTATIVE STATED THAT THEY WERE AWARE OF SIMILAR OCCURRENCES, BUT GENERAL MOTORS HAD NOT ISSUED ANY FORM OF SAFETY RECALL. DURING MY INITIAL ATTEMPT TO TROUBLESHOOT THE PROBLEM, I READ SEVERAL SIMILAR COMPLAINTS ONLINE. MOST REPORTED AN IMMEDIATE LOSS OF POWER STEERING, TYPICALLY IN ONE DIRECTION. THE TOTAL REPAIR FOR THIS ITEM WAS $521.00. THE REPLACEMENT PART WAS $300, LABOR WAS $200, AND INDIANA TAX (7%) WAS $21. I WOULD APPRECIATE ANY ASSISTANCE THAT YOU MAY OFFER IN RESOLVING THIS SAFETY ISSUE. THANK YOU FOR YOUR TIME. *TR
TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT HIS HORN WORKED INTERMITTENTLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY NEEDED TO DIAGNOSE THE STEERING COLUMN IN ORDER TO LOCATE THE FAILURE CODE. WITHOUT IT, THEY WOULD BE UNABLE TO DETERMINE WHY THE HORN WORKED INTERMITTENTLY. THE …
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TL*THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. THE CONTACT STATED THAT HIS HORN WORKED INTERMITTENTLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY NEEDED TO DIAGNOSE THE STEERING COLUMN IN ORDER TO LOCATE THE FAILURE CODE. WITHOUT IT, THEY WOULD BE UNABLE TO DETERMINE WHY THE HORN WORKED INTERMITTENTLY. THE CURRENT AND FAILURE MILEAGES WERE 33,000. UPDATED 11/12/08. *LJ THE DEALER STATED THERE WAS MOST LIKELY A LOOSE OR DEFECTIVE CONNECTION INSIDE THE STEERING COLUMN GOING TO THE BCM. UPDATED 11/14/08. *JB THE CONSUMER STATED THE HORN OCCASSIONALLY WORKED ONLY IF HE PUSHED THE PAD AT AN ANGLE. UPDATED 11/14/08. *JB
I HAVE A GENERAL MOTORS 2005 GRAND PRIX. IT HAS DEVELOPED A 'KNOCKING' SOUND WHEN DRIVING. THE SAME NOISE CORRESPONDS WITH BUMPS YOU CAN FEEL IN THE STEERING WHEEL. I TOOK THE CAR TO A GOODYEAR SERVICE CENTER. THEY PUT THE CAR ON THE LIFT, REMOVED THE FRONT TIRES AND DID A COMPLETE EXAMINATION OF THE "FRONT END". THEY REPOR…
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I HAVE A GENERAL MOTORS 2005 GRAND PRIX. IT HAS DEVELOPED A 'KNOCKING' SOUND WHEN DRIVING. THE SAME NOISE CORRESPONDS WITH BUMPS YOU CAN FEEL IN THE STEERING WHEEL. I TOOK THE CAR TO A GOODYEAR SERVICE CENTER. THEY PUT THE CAR ON THE LIFT, REMOVED THE FRONT TIRES AND DID A COMPLETE EXAMINATION OF THE "FRONT END". THEY REPORTED THAT THERE WAS A PROBLEM IN THE STEERING COLUMN. I CALLED PONTIAC'S CUSTOMER HOT-LINE OUT OF THE BACK OF THE OWNERS MANUAL. THEY WOULD NOT ACKNOWLEDGE THE PROBLEM. THEY DID STATE THAT THEY WOULD NOT COVER THE COST OF THE REPAIR TO THE STEERING COLUMN. I ASKED FOR THAT INFORMATION IN WRITING. THE PHONE OPERATOR SAID HE WOULD NOT PROVIDE THAT TO ME. I ASKED FOR HIS SUPERVISOR. HE PROMPTLY HUNG UP ON ME. I CALLED BACK. I OPENED A NEW CASE #71-663-678745. THE OPERATOR INFORMED ME THAT THEY WOULD HAVE TO VERIFY THE INFORMATION VIA AN "AUTHORIZED DEALER". WE CONFERENCE CALLED WITH BOB BROWN CHEVY. THEY SAID THEY KNEW OF THIS PROBLEM, BUT WOULD CHARGE ME $89 TO DIAGNOSE IT...EVEN THOUGH IT IS A KNOWN PROBLEM. ACCORDING TO THE GOODYEAR SERVICE CENTER - THOUSANDS OF VEHICLES ARE AFFECTED..AND GM WON'T ACKNOWLEDGE IT. THEY DON'T WANT TO RECALL THE PRODUCT. BOB BROWN CHEVY GAVE AN 'OFF THE CUFF' ESTIMATE OF $300 TO REPLACE THE LOWER STEERING COLUMN EXTENSION. IF IT HAS A KNOCKING SOUND AND CAN BE FELT IN THE STEERING WHEEL, I FEEL THAT THE CAR IS NOW UNSAFE. I AM AFRAID TO DRIVE THE CAR AND WILL NOT BUY ANOTHER GM CAR UNTIL I AM SATISFIED THAT THE STEERING COLUMN WON'T BECOME UNATTACHED AND ALLOW THE CAR TO VEER TO THE SIDE AT WILL. I DON'T KNOW HOW MANY CARS ARE AFFECTED, OR IF ANY CRASHES HAVE BEEN ATTRIBUTED TO LOSS OF STEERING DUE TO A DESIGN FLAW IN THE STEERING COLUMN. IN 30 YEARS OF DRIVING, I HAVE NEVER EXPERIENCED THIS PROBLEM IN DOZENS OF CARS FROM ALL TYPES OF MANUFACTURERS - EITHER OWNED OR RENTED. *TR THE REPAIR INCLUDES REPLACEMENT OF THE LOWER COLUMN EXTENSION ARM. UPDATED 11/07/08. *JB
ON 8/5/08 I WAS MAKING A RIGHT TURN WHEN THE CAR ACCELERATED AND I LOST CONTROL HITTING AN EMBANKMENT ON THE LEFT-THE CAR BECAME AIRBORNE CROSSED THE ROAD AND HIT A TREE. THE FRONT LEFT OF THE CAR WAS DESTROYED AND LEFT FRONT WHEEL SHEERED OFF. THE AIR BAG DID NOT DEPLOY. *TR
WIPER MOTOR, WHEN THE BLOWER IS ON HIGH AND THE WIPERS ARE ACTIVATED THE BLOWER STOPS FOR A MINUTE AND STARTS AGAIN, THIS OCCURRED FOR 6 MONTHS NOW THE WIPER MOTOR JUST STOPPED WORKING ALL TOGETHER. WAITING ON A PART FOR REPAIRS WHICH TELLS ME THIS IS HAPPENING A LOT. $250.00 FOR REPAIRS. *TR
Official recalls
114V400000 · Electrical System:ignition
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Illustration