NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
76 reportsClear category filterMileage unknown · Jun 8, 2000
Air BagsService Brakes, HydraulicCrashInjury
11/15/1999 INVOLVED IN 25 TO 30 MPH FRONTAL COLLISION, AIRBAGS DID NOT DEPLOY, RESULTING IN 2 INJURIES, PONTIAC CONTACTED SEVERAL TIMES AND EACH TIME GIVEN DIFFERENT ANSWERS AS TO WHY THE AIR BAGS DID NOT DEPLOY. FIRST REASON GIVEN WAS IT LIKED A FRACTION OF AN INCH TO DEPLOYMENT, 2ND TIME PONTIA CONTACTED THEY ADVISED THAT IT W…
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11/15/1999 INVOLVED IN 25 TO 30 MPH FRONTAL COLLISION, AIRBAGS DID NOT DEPLOY, RESULTING IN 2 INJURIES, PONTIAC CONTACTED SEVERAL TIMES AND EACH TIME GIVEN DIFFERENT ANSWERS AS TO WHY THE AIR BAGS DID NOT DEPLOY. FIRST REASON GIVEN WAS IT LIKED A FRACTION OF AN INCH TO DEPLOYMENT, 2ND TIME PONTIA CONTACTED THEY ADVISED THAT IT WASNT AT FAST ENOUGH SPEED FOR DEPLOYMENT, 3RD TIME CONTACTED PONTIAC ADVISED THAT I SHOULD BE GLAD THAT THE AIRBAGS DID NOT DEPLOY ,4TH TIME CONTACTED PONTIAC ADVISED THAT CAR AIRBAGS DO NOT DEPLOY WHEN OTHER VEHICLE IS PICK-UP SIZE OR LARGER THE DEALERSHIP AND THE BODY SHOP WHERE I HAD VEHICLE REPAIRED BOTH ADVISED THAT THE AIR BAGS SHOULD HAS DEPLOYED ON IMPACT. HAVE HAD THE BRAKES ROTORS TURNED ONCE AND 2 MONTHS. NOW HAVE TO GET NEW BRAKES ON VEHICLE. *AK
NHTSA ODI #723733
Mileage unknown · Jun 8, 2000
Air BagsSeat BeltsCrashInjury
PASSENGER AIR BAG FAILED TO DEPLOY AND SEAT BELT FAILED DURING THE ACCIDENT BUT DEPLOYED LATER WHEN THE PASSENGER TOUCHED THE DASHBOARD CAUSING INJURY. YH
NHTSA ODI #552540
Mileage unknown · May 17, 2000
Air BagsCrash
CONSUMER WAS INVOLVED IN THREE SEPARATE COLLISIONS IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ODI #862043
Mileage unknown · Apr 21, 2000
Air BagsSeat BeltsCrash
CONSUMER WAS TRAVELING ON THE HIGHWAY AND ANOTHER VEHICLE REAR ENDED HIM. CONSUMER'S VEHICLE WENT INTO ANOTHER VEHICLE, VEERED OVER INTO THE SHOULDER PART, AND FLIPPED OVER INTO AN ENBANKMENT. UPON IMPACT, SEATBELT BROKE, AND AIRBAGS CAME OUT, BUT THEY DIDN'T DEFLATE. *AK
NHTSA ODI #860739
Mileage unknown · Apr 11, 2000
Air BagsService Brakes, HydraulicStructure
SINCE THIS CAR WAS PURCHASED NEW ON NOVEMBER 1998 (1999 PONTIAC GRAND AM) IT HAS BEEN IN THE REPAIR SHOP FOR THE FOLLOWING REASONS: TRANSMISSION WAS REBUILT, FRONT END HAS BEEN REPAIRED 3 TIMES, BRAKES REPAIRED (WARPED ROTORS), AIR BAG COVER WARPED AND WAS REPLACED, DOOR PANELING CAME OFF AND WAS REPLACED WITH NEW PANELING, GLO…
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SINCE THIS CAR WAS PURCHASED NEW ON NOVEMBER 1998 (1999 PONTIAC GRAND AM) IT HAS BEEN IN THE REPAIR SHOP FOR THE FOLLOWING REASONS: TRANSMISSION WAS REBUILT, FRONT END HAS BEEN REPAIRED 3 TIMES, BRAKES REPAIRED (WARPED ROTORS), AIR BAG COVER WARPED AND WAS REPLACED, DOOR PANELING CAME OFF AND WAS REPLACED WITH NEW PANELING, GLOVE BOX DOOR WAS LOOSE.
NHTSA ODI #721345
Mileage unknown · Apr 5, 2000
Air BagsCrash
CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION IN WHICH DRIVER'S AIR BAG DID NOT FULLY DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ODI #859742
Mileage unknown · Mar 11, 2000
Air BagsInjury
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ODI #719974
Mileage unknown · Oct 15, 1999
Air BagsService Brakes, HydraulicCrash
WHILE DRIVING AT 35 MPH ON WET PAVEMENT APPLIED THE BRAKES AND THE ABS SYSTEM KICKED IN AND LOCKED UP, CAUSING THE CONSUMER NOT TO HAVE ANY BRAKES. THEN CONSUMER HIT ANOTHER VEHICLE ON THE BACK PASSENGER'S SIDE, AND NEITHER AIR BAG DEPLOYED. *AK
NHTSA ODI #850863
Mileage unknown · Sep 23, 1999
Air BagsCrash
WHILE DRIVING 25-30 MPH VEHICLE HAD A FRONTAL IMPACT WITH A WALL. UPON IMPACT, DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY, FAILING TO PROTECT OCCUPANT IN THIS CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ODI #848514
Mileage unknown · Aug 16, 1999
Air BagsSeat BeltsCrashInjury
I LEASED THIS NEW CAR IN 11/98. MY FAMILY AND I WERE ON OUR WAY HOME WHEN WE WERE HIT BY A WOMAN WHO FAILED TO SEE A STOP SIGN. SHE HIT THE RIGHT FRONT SIDE OF THE CAR & WENT ACROSS THE FRONT OF THE CAR. MY HUSBAND WAS DRIVING & HIS AIR BAG WENT OFF IMMEDIATELY. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT & HER SEAT BELT ALL…
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I LEASED THIS NEW CAR IN 11/98. MY FAMILY AND I WERE ON OUR WAY HOME WHEN WE WERE HIT BY A WOMAN WHO FAILED TO SEE A STOP SIGN. SHE HIT THE RIGHT FRONT SIDE OF THE CAR & WENT ACROSS THE FRONT OF THE CAR. MY HUSBAND WAS DRIVING & HIS AIR BAG WENT OFF IMMEDIATELY. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT & HER SEAT BELT ALLOWED HER TO HIT THE DASH & THE AIR BAG DID NOT DEPLOY UNTIL SHE HIT THE DASH. THE CAR WAS 8 DAYS OLD. MY DAUGHTER RECEIVED FACIAL INJURIES & WILL HAVE PERMANENT DAMAGE. I WAS A PASSENGER BEHIND THE DRIVER. ALL OF US HAD OUR SEATBELTS FASTENED. I RECEIVED A FRACTURED STERNUM & SEVERE WHIPLASH TO MY NECK. I WILL HAVE PERMANENT NECK DAMAGE. MY COMPLAINT IS THAT THE PASSENGER AIRBAG DIDN'T DEPLOY AS IT SHOULD HAVE.
NHTSA ODI #710069
Official recalls
3Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
May 18, 2000
VEHICLE DESCRIPTION: THESE VEHICLES DO NOT COMPLY WITH THE OCCUPANT PROTECTION REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE CONSOLE COVER ON THESE VEHICLES DOES NOT STAY CLOSED WHEN A SPECIFIED VERTICAL LOAD IS APPLIED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CONSOLE COVER COULD OPEN AND THE COVER OR ITEMS STORED UNDER IT COULD INJURE AN OCCUPANT.
Remedy: DEALERS WILL REPLACE THE CONSOLE LATCH MECHANISM.
Dec 15, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE STEERING WHEEL CAN COME LOOSE FROM THE STEERING SHAFT BECAUSE THE STEERING WHEEL RETAINING NUT COULD HAVE BEEN IMPROPERLY TIGHTENED.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL RETAINING NUT FOR CORRECT TIGHTNESS AND TIGHTEN IF NECESSARY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ04005 · Turn Signal Failures
Opened Jun 18, 2004 · Closed Nov 30, 2004
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal:switch
GM CONDUCTED A RECALL (NHTSA RECALL NUMBER 03V327) ON MODEL YEAR (MY) 2000-2001 ALERO, GRAND AM AND MALIBU VEHICLES TO REPLACE DEFECTIVE HAZARD SWITCHES THAT CAUSE THE TURN SIGNALS AND HAZARD LIGHTS TO FAIL.THE RECALL COVERED VEHICLES BUILT FROM FEBRUARY 2000 THROUGH MAY 2001 (DEPENDING ON MODEL).ODI OPENED THIS INVESTIGATION BASED ON 64 REPORTS ALLEGING TURN SIGNAL FAILURE ON MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER THE RECALL AND BUILT PRIOR TO FEBRUARY 2000.IN DECEMBER 2004, GM WILL ISSUE A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING DECEMBER 30, 2004.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Exterior Lighting:hazard Flashing Warning Lights:switch
GM CONDUCTED A RECALL (NHTSA RECALL NUMBER 03V327) ON MODEL YEAR (MY) 2000-2001 ALERO, GRAND AM AND MALIBU VEHICLES TO REPLACE DEFECTIVE HAZARD SWITCHES THAT CAUSE THE TURN SIGNALS AND HAZARD LIGHTS TO FAIL.THE RECALL COVERED VEHICLES BUILT FROM FEBRUARY 2000 THROUGH MAY 2001 (DEPENDING ON MODEL).ODI OPENED THIS INVESTIGATION BASED ON 64 REPORTS ALLEGING TURN SIGNAL FAILURE ON MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER THE RECALL AND BUILT PRIOR TO FEBRUARY 2000.IN DECEMBER 2004, GM WILL ISSUE A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING DECEMBER 30, 2004.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:turn Signal:switch
GM CONDUCTED A RECALL (NHTSA RECALL NUMBER 03V327) ON MODEL YEAR (MY) 2000-2001 ALERO, GRAND AM AND MALIBU VEHICLES TO REPLACE DEFECTIVE HAZARD SWITCHES THAT CAUSE THE TURN SIGNALS AND HAZARD LIGHTS TO FAIL.THE RECALL COVERED VEHICLES BUILT FROM FEBRUARY 2000 THROUGH MAY 2001 (DEPENDING ON MODEL).ODI OPENED THIS INVESTIGATION BASED ON 64 REPORTS ALLEGING TURN SIGNAL FAILURE ON MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER THE RECALL AND BUILT PRIOR TO FEBRUARY 2000.IN DECEMBER 2004, GM WILL ISSUE A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING DECEMBER 30, 2004.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA03021 · Front Suspension Coil Spring Fracture
Opened Nov 4, 2003 · Closed Oct 19, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:front; Suspension:front:springs:coil Springs
THE FAILURE RATE OF THE SUBJECT VEHICLES IS LOW RELATIVE TO PAST ODI INVESTIGATIONS.THE ENGINEERING ANALYSIS IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.PLEASE SEE THE ATTACHED REPORT FOR ADDITIONAL DETAILS.
Additional source detail variants (3)
Suspension:front
THE FAILURE RATE OF THE SUBJECT VEHICLES IS LOW RELATIVE TO PAST ODI INVESTIGATIONS.THE ENGINEERING ANALYSIS IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.PLEASE SEE THE ATTACHED REPORT FOR ADDITIONAL DETAILS.
Suspension:front:springs:coil Springs
THE FAILURE RATE OF THE SUBJECT VEHICLES IS LOW RELATIVE TO PAST ODI INVESTIGATIONS.THE ENGINEERING ANALYSIS IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.PLEASE SEE THE ATTACHED REPORT FOR ADDITIONAL DETAILS.
Suspension
THE FAILURE RATE OF THE SUBJECT VEHICLES IS LOW RELATIVE TO PAST ODI INVESTIGATIONS.THE ENGINEERING ANALYSIS IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.PLEASE SEE THE ATTACHED REPORT FOR ADDITIONAL DETAILS.
PE03031 · Front Suspension Coil Spring Fracture
Opened Jul 14, 2003 · Closed Nov 4, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
THE SUBJECT VEHICLES ARE EQUIPPED WITH A COIL SPRING-OVER-STRUT FRONT SUSPENSION WITH THE SPRING ITSELF RESTING IN COMPRESSION BETWEEN TWO POLYMER ISOLATORS.PE03-031 WAS OPENED TO INVESTIGATE REPORTS OF FRACTURE OF THIS SPRING.THE FRACTURES OCCUR IN THE FIRST ACTIVE COIL ABOVE THE LOWER ISOLATOR AND APPARENTLY ORIGINATE IN CORROSION PITS FOUND BENEATH REGIONS OF DAMAGED EPOXY COATING.CONSUMER COMPLAINTS AND WARRANTY DATA SHOW THAT THE FAILURES OCCUR PREDOMINANTLY IN THE ?CORROSION STATES? AND TEND TO APPEAR OUTSIDE OF THE STANDARD 36,000 MILE WARRANTY TERM.THESE DATA ALSO SUGGEST THAT THESE FAILURES WILL CONTINUE TO HAPPEN.SLIGHTLY MORE THAN ONE THIRD OF THE CONSUMER COMPLAINTS HAVE INVOLVED THE BROKEN SPRING COIL CONTACTING THE ADJACENT TIRE.ODI IS UPGRADING PE03-031 TO AN ENGINEERING ANALYSIS TO GATHER FURTHER INFORMATION CONCERNING THE SCOPE AND CONSEQUENCES OF THESE FAILURES.
Additional source detail variants (2)
Suspension:front
THE SUBJECT VEHICLES ARE EQUIPPED WITH A COIL SPRING-OVER-STRUT FRONT SUSPENSION WITH THE SPRING ITSELF RESTING IN COMPRESSION BETWEEN TWO POLYMER ISOLATORS.PE03-031 WAS OPENED TO INVESTIGATE REPORTS OF FRACTURE OF THIS SPRING.THE FRACTURES OCCUR IN THE FIRST ACTIVE COIL ABOVE THE LOWER ISOLATOR AND APPARENTLY ORIGINATE IN CORROSION PITS FOUND BENEATH REGIONS OF DAMAGED EPOXY COATING.CONSUMER COMPLAINTS AND WARRANTY DATA SHOW THAT THE FAILURES OCCUR PREDOMINANTLY IN THE ?CORROSION STATES? AND TEND TO APPEAR OUTSIDE OF THE STANDARD 36,000 MILE WARRANTY TERM.THESE DATA ALSO SUGGEST THAT THESE FAILURES WILL CONTINUE TO HAPPEN.SLIGHTLY MORE THAN ONE THIRD OF THE CONSUMER COMPLAINTS HAVE INVOLVED THE BROKEN SPRING COIL CONTACTING THE ADJACENT TIRE.ODI IS UPGRADING PE03-031 TO AN ENGINEERING ANALYSIS TO GATHER FURTHER INFORMATION CONCERNING THE SCOPE AND CONSEQUENCES OF THESE FAILURES.
Suspension:front:springs:coil Springs
THE SUBJECT VEHICLES ARE EQUIPPED WITH A COIL SPRING-OVER-STRUT FRONT SUSPENSION WITH THE SPRING ITSELF RESTING IN COMPRESSION BETWEEN TWO POLYMER ISOLATORS.PE03-031 WAS OPENED TO INVESTIGATE REPORTS OF FRACTURE OF THIS SPRING.THE FRACTURES OCCUR IN THE FIRST ACTIVE COIL ABOVE THE LOWER ISOLATOR AND APPARENTLY ORIGINATE IN CORROSION PITS FOUND BENEATH REGIONS OF DAMAGED EPOXY COATING.CONSUMER COMPLAINTS AND WARRANTY DATA SHOW THAT THE FAILURES OCCUR PREDOMINANTLY IN THE ?CORROSION STATES? AND TEND TO APPEAR OUTSIDE OF THE STANDARD 36,000 MILE WARRANTY TERM.THESE DATA ALSO SUGGEST THAT THESE FAILURES WILL CONTINUE TO HAPPEN.SLIGHTLY MORE THAN ONE THIRD OF THE CONSUMER COMPLAINTS HAVE INVOLVED THE BROKEN SPRING COIL CONTACTING THE ADJACENT TIRE.ODI IS UPGRADING PE03-031 TO AN ENGINEERING ANALYSIS TO GATHER FURTHER INFORMATION CONCERNING THE SCOPE AND CONSEQUENCES OF THESE FAILURES.
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