IllustrationWHEN DRIVING THE VEHICLE AT AN UNDETERMINED SPEED CONSUMER ATTEMPTED TO ROLL THE WINDOW DOWN. HOWEVER, NONE OF THE FOUR WINDOWS WOULD ROLL DOWN. CONSUMER STATED THATTHIS WAS THE SECOND TIME THAT THE POWER WINDOWS FAILED. *AK
1996 Pontiac Grand Am
Owner reports · Recalls · Investigations
More warning signs than most Grand Am years
Owner complaints for the 1996 Pontiac Grand Am are substantially higher than the model-year median of 82.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Am years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 78 of 450 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
32 crash reports14 fire reports52 injury reports
Visibility complaints
37 reportsMY MAIN PROBLEM IS THE STEERING COLUMN. WHEN IT IS TIME TO TAKE THE KEY OUT OF THE IGNITION IT GETS STUCKS. YOUR UNABLE TO TAKE THE KEY OUT UNTIL THE CAR WANTS TO LET IT GO. SOMETIMES THIS ENDS UP TO BE A 45 MINUTE TO AN HOUR WAIT. THE PLACE I BOUGHT IT FROM SAID THEY FIXED IT. OF COURSE, AFTR THE WARRANTY WAS UP SO WASN'T THE K…
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MY MAIN PROBLEM IS THE STEERING COLUMN. WHEN IT IS TIME TO TAKE THE KEY OUT OF THE IGNITION IT GETS STUCKS. YOUR UNABLE TO TAKE THE KEY OUT UNTIL THE CAR WANTS TO LET IT GO. SOMETIMES THIS ENDS UP TO BE A 45 MINUTE TO AN HOUR WAIT. THE PLACE I BOUGHT IT FROM SAID THEY FIXED IT. OF COURSE, AFTR THE WARRANTY WAS UP SO WASN'T THE KEY ONCE AGAIN GETTING STUCK. HAD THE WHOLE STEERING COLUMN REPLACED FOR ABOUT $500.00 NO PROBLEMS FOR ABOUT 2 MONTHS AND NOW ONCE AGAIN KEY IS GETTING STUCK.
THE REAR WINDOW SHATTERED, WHILE THE VEHICLE WAS PARKED. *JB
IN THE PAST 4 MONTHS, I HAVE REPLACED MY HEATER CORE, BECAUSE IT IS PLASTIC, AND THEN THE RADIATOR, NOW THE HEAD GASKET. PROBLEMS OF THIS NATURE FIRST SURFACED WITH HEATER CORE FAILURE, WHICH IS MADE OF PLASTIC AND THEN PROCEEDS THROUGH THE COOLING TO SYSTEM, TO MY CURRENT PROBLEM, HEAD GASKET REPLACEMENT. THE WATER PUMP AND TR…
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IN THE PAST 4 MONTHS, I HAVE REPLACED MY HEATER CORE, BECAUSE IT IS PLASTIC, AND THEN THE RADIATOR, NOW THE HEAD GASKET. PROBLEMS OF THIS NATURE FIRST SURFACED WITH HEATER CORE FAILURE, WHICH IS MADE OF PLASTIC AND THEN PROCEEDS THROUGH THE COOLING TO SYSTEM, TO MY CURRENT PROBLEM, HEAD GASKET REPLACEMENT. THE WATER PUMP AND TRANSMISSION HAVE BOTH BEEN REPLACED, WHILE UNDER THE NEW CAR WARRANTY. I TOOK MY CAR TO HARDIN PONTIAC IN ANAHEIM, CA AT 3 PM ON MARCH 4TH. THEY HAVE NOW HAD MY CAR 2 DAYS AND THEY WANT TO CHARGE ME ANOTHER $80 TO FURTHER DIAGNOSE MY COOLANT LEAK. I HAVE OPENED A FILE W/PONTIAC, REF # 1-78-69-0865. PONTIAC DETERMINED THAT, AS I AM THE SECOND OWNER, THE AGE OF THE CAR (1996) AND NUMBER OF MILES (82,622) THEY HAVE NO RESPONSIBILITY. I EXPLAINED TO HER, THAT WHILE I AM THE 2ND OWNER, I PURCHASED THE CAR WHILE IT WAS STILL UNDER THEIR 3 YEAR/36,000 MILE WARRANTY. AND WHILE UNDER WARRANTY, MY TRANSMISSION & WATER PUMP HAD BEEN REPLACED. THE COOLING SYSTEM PROBLEMS BEGAN WHILE UNDER THE NEW CAR WARRANTY. ALSO GM'S N' CAR SERIES HAS NUMEROUS PROBLEMS WITH THEIR COOLING SYSTEMS, I AM BEING PENALIZED, PRIMARILY, BECAUSE I AM THE SECOND OWNER, RATHER THAN THE ORIGINAL OWNER. MY CAR HAS BEEN MAINTAINED AND SERVICED AS SPECIFIED IN THEIR OWNER??S MANUAL. WHILE SPEAKING W/PONTIAC, I WAS TOLD THERE IS AN OPEN RECALL ON THE IGNITION SYSTEM, APPARENTLY IT IS KNOW TO OVERHEAT AND MELT, RENDERING THE CAR UNDRIVABLE. IT APPEARS GM'S OVERHEATING ISSUES ARE NOT LIMITED TO THEIR COOLING SYSTEM AND CHEAP PLASTIC PARTS. I REQUESTED THAT THE SERVICE REP, MR. ROMERO, EXPLAIN WHY HE FELT THEY NEEDED TO FURTHER DIAGNOSE MY COOLANT LEAK, IS THE HEAD GASKET LEAKING, OR NOT? MR. ROMERO, DID INDEED DIAGNOSE WHAT HE TERMED AN "EXTERNAL COOLANT LEAK' IN OTHER WORDS A LEAK AT THE HEAD GASKET. AT THIS POINT, I HAVE INSTRUCTED ERNIE TO HANDLE THE RECALL PROBLEM WITH THE IGNITION ONLY. PONTIAC HAS MINIMIZED THE PROBLEM AND CONVEYED THAT IT DOES NOT WARRANT IMMEDIATE ATTENTION.*JB
CONSUMER STATED THAT THE MOTORS ON ALL FOUR POWER WINDOWS FAILED IN 06/98. DEALER REPAIRED, BUT MOTORS FAILED AGAIN IN 06/99. WINDOWS WOULD WORK INTERMITTENLY WITH PROBLEM GETTING PROGRESSIVELY WORSE UNTIL FAILURE. MR
THE POWER WINDOWS FAILED INTERMITTENTLY. THE WINDOW MOTOR HAS BEEN REPLACED TWICE BUT THE PROBLEM RESURFACES. *PH *NLM
NO SUMMARY. DT
THE WIRING MUST BE SHOT BECAUSE ANY THING THAT IS ELECTRIC IS ALWAYS GOING OUT. DT
THE DAY I BOUGHT THIS VEHICLE THE RIGHT PASSENGER POWER MOTOR WENT OUT. WITHIN THE NEXT FEW WEEKS, THE OTHER THREE ALSO WENT BAD. MY GEAR SHIFTER LIGHT BLINKS ON AND OFF AT TIMES, THE DAYTIME RUNNING LIGHTS COME ON AND OFF, THE RADIO LIGHT COMES ON AND OFF, THE CIGARETTE LIGHT FUSE BLOWS ALL THE TIME. IRVINE TOYOTA TOLD ME THERE…
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THE DAY I BOUGHT THIS VEHICLE THE RIGHT PASSENGER POWER MOTOR WENT OUT. WITHIN THE NEXT FEW WEEKS, THE OTHER THREE ALSO WENT BAD. MY GEAR SHIFTER LIGHT BLINKS ON AND OFF AT TIMES, THE DAYTIME RUNNING LIGHTS COME ON AND OFF, THE RADIO LIGHT COMES ON AND OFF, THE CIGARETTE LIGHT FUSE BLOWS ALL THE TIME. IRVINE TOYOTA TOLD ME THERE WAS NO ELECTRICLE PROBLEM AND THAT PONTIACS WERE NOTORIOUS FOR THEIR WINDOW MOTORS HEATING UP AND GOING OUT. ALL THEY DO IS KEEP REPLACING THE MOTORS. LAST NIGHT I WAS DRIVING DOWN THE STREET AND HAD COMPLETE POWER FAILURE IN THE CAR. I WAS ALMOST HIT BY AN ONCOMING VEHICLE.*AK
WHILE DRIVING NOTICE SMOKE WAS COMING FROM VENTILATION.*AK
Official recalls
402V070000 · Electrical System:ignition:switch
Mar 6, 2002
ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS.
Consequence & remedy
Consequence: IF THE SWITCH IS DAMAGED, A FIRE COULD OCCUR IN THE STEERING COLUMN, EVEN WITH THE ENGINE OFF AND THE KEY REMOVED.
Remedy: DEALERS WILL INSTALL A RELAY KIT IN THESE VEHICLES TO PREVENT HIGH CURRENT FROM FLOWING THROUGH THE IGNITION SWITCH. OWNER NOTIFICATION BEGAN MARCH 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, BUICK AT 1-800-521-7300, OR OLDSMOBILE AT 1-800-442-6537.
98V027000 · Interior Lighting
Feb 17, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES WERE BUILT WITH THE POTENTIAL FOR THE INTERIOR LAMPS TO COME ON UNEXPECTEDLY WHILE THE VEHICLES ARE BEING DRIVEN. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 101, "CONTROLS AND DISPLAYS."
Consequence & remedy
Consequence: THE INTERIOR LAMPS COMING ON UNEXPECTEDLY COULD STARTLE A DRIVER CAUSING A MOMENTARY LOSS OF CONTROL INCREASING THE RISK OF A VEHICLE ACCIDENT.
Remedy: DEALERS WILL RUN A DIAGNOSTIC TEST ON THE LAMP CONTROL MODULE AND, IF NECESSARY, REPLACE IT.
96V249000 · Steering: Steering Wheel/handle Bar
Dec 17, 1996
THE STEERING COLUMN LOWER PINCH BOLT WAS NOT PROPERLY TIGHTENED DURING ASSEMBLY.
Consequence & remedy
Consequence: AN UNDERTORQUED PINCH BOLT CAN RATTLE AND CAUSE LOOSENESS IN THE STEERING SYSTEM. IF THE PINCH BOLT BACKED OUT OF THE JOINT COMPLETELY, ROTATION OF THE STEERING SHAFT AGAINST THE CONNECTOR COULD CAUSE INCREASING LOOSENESS IN THE STEERING SYSTEM AND RESULT IN LOSS OF STEERING AND AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING COLUMN PINCH BOLT FOR CORRECT TORQUE AND, IF NECESSARY, TIGHTEN THE BOLT TO THE SPECIFIED TORQUE.
96V250000 · Exterior Lighting:hazard Flashing Warning Lights
Dec 17, 1996
THE FRONT AND/OR REAR HAZARD WARNING LAMPS (FOUR-WAY FLASHERS) DO NOT FLASH WHEN THE HAZARD SWITCH IS ACTIVATED. THIS FAILS TO COMPLY WITH FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: IF THESE LAMPS WERE NOT FLASHING, OTHER VEHICLES WOULD NOT BE AWARE THAT THIS VEHICLE WAS STOPPED INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS OR VEHICLE OWNERS WILL INSPECT FOR PROPER FUNCTION OF THE HAZARD WARNING LAMPS. IF NECESSARY, DEALERS WILL REPLACE THE HAZARD LAMP SWITCH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
RQ98013 · Oversensitive Air Bag Deployments
Opened Aug 26, 1998 · No close date supplied
Status: open (inferred from source dates) · Air Bags
ON JUNE 26, 1998, GENERAL MOTORS BEGAIN A SAFETY RECALL, 98V-146, TO RECALIBRATE THE AIR BAG SENSING AND DIAGNOSTIC MODULE (SDM) IN THE 1996 AND SOME 1997 J BODY CARS, CAVALIER AND SUNFIRE.DUE TO CERTAIN CALIBRATIONS IN THE AIR BAG SDM, THERE IS AN INCREASED RISK OF INADVERTENT AIR BAG DEPLOYMENT IN A LOW SPEED CRASH OR WHEN AN OBJECT STRIKES THE FLOOR PAN.THE RECALL POPULATION CONSISTS OF 675,302 VEHICLES BUILT FROM APRIL 1995 THROUGH MAY 1997.ODI HAS RECEIVED 8 OWNER REPORTS ALLEGING INADVERTENT AIR BAG DEPLOYMENT WITHOUT A CRASH.THE PURPOSER OF THE RQ IS TO DETERMINE WHETHER GM SHOULD EXPAND THE RECALL TO INCLUDE THESE VEHICLES.CLOSING RESUME NOTE:AS OF AUGUST 5, 1999, ODI RECEIVED ONE ADDITIONAL COMPLAINT REGARDING THE ALLEGED DEFECT.THE INCIDENT RATES FOR THE SUBJECT VEHICLES ARE ABOUT ONE-THRID OF THE RATES OF THE RECALLED VEHICLES (WHEN THE RECALL WAS INITIATED).BASED ON THE AVAILABLE INFORMATION, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOSE NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY FUTURE CIRCUMSTANCES.