Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 20 of 254 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes, Hydraulic. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports7 fire reports11 injury reports
What owners actually said
254 reports
Mileage unknown · Aug 20, 1999
Service Brakes, Hydraulic
VEHICLE HAS BEEN REPAIRED UNDER RECALL #96V099, ANTI SKID BRAKE SYSTEM. SINCE THE INITIAL REPAIR UNDER THE RECALL, VEHICLE HAS BEEN TO THE DEALERSHIP FOR REPAIR SERVICE FIVE TIMES . CONSUMER STATES THAT WHEN THE BRAKES ARE APPLIED, PEDAL BECOMES HARD, RESULTING IN EXTENDED STOPPING DISTANCES. THE MANUFACTURER HAS BEEN NOTIFI…
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VEHICLE HAS BEEN REPAIRED UNDER RECALL #96V099, ANTI SKID BRAKE SYSTEM. SINCE THE INITIAL REPAIR UNDER THE RECALL, VEHICLE HAS BEEN TO THE DEALERSHIP FOR REPAIR SERVICE FIVE TIMES . CONSUMER STATES THAT WHEN THE BRAKES ARE APPLIED, PEDAL BECOMES HARD, RESULTING IN EXTENDED STOPPING DISTANCES. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
NHTSA ODI #845541
Mileage unknown · Aug 19, 1999
Air BagsInjury
FALSE DEPLOYMENT OF DRIVER'S SIDE AIR BAG WHILE CONSUMER WAS DRIVING RESULTED IN INJURY TO DRIVERS RIGHT ARM. NLM
NHTSA ODI #548051
Mileage unknown · Aug 19, 1999
EquipmentPower TrainSeats
WINDSHIELD WIPER ARMS BECOME LOOSE UNDERNEATH SLOTTED SHIELD. MJS
NHTSA ODI #548032
Mileage unknown · Aug 13, 1999
Power Train
I HAVE HAD PROBLEMS WITH THIS VAN SINCE I BOUGHT IT. 2/10/95 PROBLEMS W/ TRANSMISSION STARTED WOULD NOT UPSHIFT. MILEAGE: 26752. DEALER DIDN'T LISTEN TO ME. PUT IN SOME TRANSMISSION FLUID. SYMPTOMS INTERMITTANT.3/24/95 MILEAGE:29361 TRANSMISSION WOULDN'T SHIFT AT ALL. HAD TO BE TOWED TO DEALER MY COST./REPLACE TRANSAXLE/TRANS…
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I HAVE HAD PROBLEMS WITH THIS VAN SINCE I BOUGHT IT. 2/10/95 PROBLEMS W/ TRANSMISSION STARTED WOULD NOT UPSHIFT. MILEAGE: 26752. DEALER DIDN'T LISTEN TO ME. PUT IN SOME TRANSMISSION FLUID. SYMPTOMS INTERMITTANT.3/24/95 MILEAGE:29361 TRANSMISSION WOULDN'T SHIFT AT ALL. HAD TO BE TOWED TO DEALER MY COST./REPLACE TRANSAXLE/TRANSMISSION MODULE. RESTARTED SAME SYMPTOMS AGAIN DEALER DIDN'T LISTEN. HAD TO DRIVE QUITE AWHILE W/SYMPTOMS UNTIL CONSTANT SYMPTOMS. 6/4/96 MILEAGE: 52310 PLANETARY GEARS FAILED WITH BUCKING AND NOT SHIFTING REPLACES W/NEW TRANSAXLE. CAR STILL NOT RIGHT TRANSMISSION BANGING WHEN I WOULD COME TO STOP I WAS TOLD BY SERVICE GUY DON'T WORRY ABOUT IT IT WILL STRAIGHTEN OUT. THE VERY NEXT DAY DX 6/5/96 THEY HAD TO PUT IN ANOTHER TRANSMISSION MODULE. STARTED HAVING PROBLEMS RIGHT AWAY AGAIN ALL THE WAY TO 10/29/96 MILEAGE:60220. 11/1/96 MILEAGE:60380, REPORTED TO DEALER NOISES AND SHIFTING PROBLEMS AGAIN. 4/29/97 MILEAGE: 69487, REPORTED AGAIN WON'T SHIFT . 7/11/97 MILEAGE:72405 AGAIN REPORTED WON'T SHIFT. THEN I DIDN/T DRIVE MUCH R/T SON HOMEBOUND AFTER SURGERY. 11/24/98 MILEAGE: 88294 SHIFTING PROBLEMS MORE CONSISTENT FOR TEST DRIVE AGAIN HAD TRANSAXLE RELACED AS WELL AS ENGINE/TRANS MOUNTS AND THEY CHARGED ME IT WAS SUPPOSED TO BE WARRANTY. AGAIN 2/12/99 REPORTED TRANSMISSION SHIFTING PROBLEMS. STILL NOT REPAIRED. I FEEL THE WARRANTY/DEALER SHOULD TAKE CARE OF THIS CONSISTENT PROBLEM WILL SPEAK TO MANAGER JEFF PETERS. OTHER PROBLEMS: 2/7/96 MILEAGE: 46715 LT ELECTRIC WINDOW WON'T ROLL UP/DOWN $300 3/26/96 MILEAGE: 49097 SERPENTINE BELT AND BELT DRIVE REPLACED R/T CRACKED. 5/25/96 MILEAGE: 52137 TOLD THEM CAR STILL MADE SAME SOUNDS AS IT DID WHEN SERPENTINE BELT NEEDED REPAIRED. 6/8/96 MILEAGE: 52463 STARTED REPLACED. 8/27/96 MI:56224 NEW SERPENTINE/BELT DRIVER AGAIN CRACKED I PAID. 10/18/96 MI:59693 WATER PUMP/RT WINDOW WON'T ROLL UP/DOWN 11/24/98 RT WINDOW WON'T ROLL AGAIN REPLACED & SERPENTINE REPLACED AGAIN! 2/12/99 MI: 92159 2ND WTR PUMP
NHTSA ODI #709970
Mileage unknown · Aug 13, 1999
Structure
I WAS DRIVING ON A SURFACE STREET AT 20MPH WHEN ALL OF A SUDDEN IT FELT LIKE SOMETHING SLAMMED INTO MY VAN. INSIDE IF FELT LIKE AN EARTHQUAKE WITH THE CAR JOLTING FROM BACK TO FRONT. THE WHOLE INTERIOR WAS MAKING TERRIBLE NOISESI I THOUGHT THE WHOLE CAR WAS FALLING APART. I GOT OUT TO LOOK THERE WAS NOTHING ON THE EXTERIOR. I …
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I WAS DRIVING ON A SURFACE STREET AT 20MPH WHEN ALL OF A SUDDEN IT FELT LIKE SOMETHING SLAMMED INTO MY VAN. INSIDE IF FELT LIKE AN EARTHQUAKE WITH THE CAR JOLTING FROM BACK TO FRONT. THE WHOLE INTERIOR WAS MAKING TERRIBLE NOISESI I THOUGHT THE WHOLE CAR WAS FALLING APART. I GOT OUT TO LOOK THERE WAS NOTHING ON THE EXTERIOR. I TRIED TO LIFT THE HATCHBACK AND COULD NOT. WHEN I WAS ABLE TO GET IT OPEN, THE HYDRAULIC CYLINDER ON THE RT HAD SNAPPED OFF FROM THE CAR FRAME. WHEN IT HAPPENED, MY STEERING WHEEL JOLTED FROM MY HANDS AND I WAS PULLED TO THE LANE TO THE LEFT. HAD THERE BEEN A CAR THERE, I WOULD HAVE HAD AN ACCIDENT. I WENT TO THE SERVICE DEPT AND WAS TOLD THERE HAD BEEN A RECALL ON THIS PART IN 1992 BUT IT DID NOT COVER MY CAR YEAR, WHICH THEY THOUGHT PECULIAR BECAUSE IT IS THE SAME PART THAT HAD BEEN RECALLED THE PREVIOUS YEAR. THEY TOLD ME TO CONTACT YOU TO FOLLOW UP AND NOTIFY THEM WITH AN AUTHORIZATION NUMBER AND THEY CAN REPAIR IT UNDER WARRANTY. I CALLED YOUR VM BUT NO ONE HAS RETURNED MY CALL. I WILL ALSO CONTACT THE AUTO SAFETY HOTLINE. THX CHERRIE DOLLOFF I SHOULD BE HOME BY 3PM FROM WORK
NHTSA ODI #709954
Mileage unknown · Aug 9, 1999
Service Brakes, Hydraulic
FIRST ABS DIAGNOSIS OF 7/6/96 COST US $57.68. PARTS ORDERED. 7/31/96 PARTS INSTALLED COST $50. 9/25/98 PROBLEM RETURNED THOUGH "PASSED INSPECTION." 12/11/98 PROBLEM RETURNED-ACTUATOR REPLACED (NO COST). 7/26/99 PROBLEM RETURNED-ABS MODULE REPLACED $317.00. 7/27/99 PROBLEM RETURNED-DIAGNOSIS OF PUMP/MOTOR CODE FAILURE WITH …
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FIRST ABS DIAGNOSIS OF 7/6/96 COST US $57.68. PARTS ORDERED. 7/31/96 PARTS INSTALLED COST $50. 9/25/98 PROBLEM RETURNED THOUGH "PASSED INSPECTION." 12/11/98 PROBLEM RETURNED-ACTUATOR REPLACED (NO COST). 7/26/99 PROBLEM RETURNED-ABS MODULE REPLACED $317.00. 7/27/99 PROBLEM RETURNED-DIAGNOSIS OF PUMP/MOTOR CODE FAILURE WITH EST. COST $385.
NHTSA ODI #709788
Mileage unknown · Aug 2, 1999
Power Train
WHILE DRIVING TRANSMISSION LOCKED UP AND JAMMED IN GEAR. DEALER HAS BEEN CONTACTED. *AK
NHTSA ODI #844057
Mileage unknown · Aug 1, 1999
Power Train
TRANSMISSION WAS REBUILT USING 'ALL NEW PARTS'. I BROUGHT IT BACK TO THE MECHANIC SEVERAL TIMES DUE TO HARD SHIFT UP AT 20-30 MPH. HE TOOK IT APART EVERY TIME AND SAID THERE WAS NO PROBLEM THAT HE COULD SEE, EVEN THOUGH HE AGREED ABOUT THE HARD SHIFT. I PAID $1,400 OUT OF POCKET BECAUSE IT FAILED 3 MONTHS AFTER THE WARRANTY E…
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TRANSMISSION WAS REBUILT USING 'ALL NEW PARTS'. I BROUGHT IT BACK TO THE MECHANIC SEVERAL TIMES DUE TO HARD SHIFT UP AT 20-30 MPH. HE TOOK IT APART EVERY TIME AND SAID THERE WAS NO PROBLEM THAT HE COULD SEE, EVEN THOUGH HE AGREED ABOUT THE HARD SHIFT. I PAID $1,400 OUT OF POCKET BECAUSE IT FAILED 3 MONTHS AFTER THE WARRANTY EXPIRED (AND WHEN THE BALLOON PAYMENT WAS DUE AT THE END OF THE GOLD KEY LEASE.) IT RECENTLY BEGAN MAKING A HIGH PITCHED DRILL TYPE NOISE UPON ACCELERATING AT ANY SPEED, ALONG WITH BOTH HARD SHIFTING UPON ACCELERATION AND DECELERATION. THE NOISE CONTINUED FOR ABOUT 3 WEEKS, AND STOPPED 4 DAYS BEFORE THE TRANSMISSION TOTALLY FAILED. IT FAILED AT 65MPH, IN CRUISE CONTROL IN HEAVY TRAFFIC, ONLY 18 MONTHS AFTER IT HAD BEEN REPAIRED. THE VEHICLE BEGAN BUCKING LIKE A HORSE, WITH THE TRANSMISSION SHIFTING VERY HARD DOWN AND UP SEVERAL TIMES. I DISENGAGED THE CRUISE CONTROL AND IT LOST POWER STEADILY UNTIL IT WOULD NOT DRIVE ANY MORE. THE ENGINE SOUNDED LIKE I WAS FLOORING IT IN PARK EVEN THOUGH IT WAS IN DRIVE. I SWITCHED FROM DRIVE TO REVERSE AND BACK 3 TIMES BEFORE A GEAR WOULD ENGAGE. IT WOULD OPERATE IN REVERSE. I WAS ABLE TO RESUME ENOUGH POWER TO GET US HOME.
NHTSA ODI #709471
Mileage unknown · Jul 9, 1999
Unknown Or Other
RECALL LETTER #730 ADDRESSES SIMILAR PROBLEM IN 1992 MODEL OF SAME VEHICLE. HAVE THERE BEEN ANY OTHER REPORTED FAILURES OF THIS COMPONENT IN 1993 MODEL?
NHTSA ODI #708447
Mileage unknown · Mar 29, 1999
Service Brakes, Hydraulic
ABS BRAKES HAD FAILED. THE ABS BRAKE LIGHT CAME ON. HAD A PANIC STOP. VEHICLE FAILED TO STOP. PEDAL WAS HARD. DOWN SHIFTED TO LOW & APPLIED EMERGENCY BRAKES. TOOK TO DEALER FOR PROBLEM. NOTHING FOUND. A CONTIUOUS PROBLEM, BUT INTERMITTENT. *AK
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.
Consequence & remedy
Consequence: INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.
Remedy: DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
DP03002 · Steering Column Separation
Opened May 7, 2003 · Closed Jul 22, 2003
Status: closed (inferred from source dates) · Steering:column
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.
RQ00011 · Steering Wheel Separation
Opened May 1, 2000 · Closed Apr 1, 2002
Status: closed (inferred from source dates) · Steering
There is no summary currently available
Additional source detail variants (2)
Steering
There is no summary currently available
Steering
There is no summary currently available
RQ99004 · Rear Liftgate Support
Opened Apr 19, 1999 · No close date supplied
Status: open (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
1993 Plymouth Grand Voyager Problems, Complaints & Recalls | Skip That Year
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