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1993 Plymouth Grand Voyager

Owner reports · Recalls · Investigations

More warning signs than most Grand Voyager years

Owner complaints for the 1993 Plymouth Grand Voyager are substantially higher than the model-year median of 80.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 20 of 254 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes, Hydraulic. Review the 77 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports7 fire reports11 injury reports

Structure complaints

35 reports
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142,000 miles · Sep 2, 2008
Seat BeltsService Brakes, HydraulicStructure

TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE LIFTGATE HINGE WAS NOT OPERATING CORRECTLY. THE LIFTGATE CLOSED WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. ALSO, THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT APPLIED…

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TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE LIFTGATE HINGE WAS NOT OPERATING CORRECTLY. THE LIFTGATE CLOSED WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. ALSO, THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND EXPERIENCED DIFFICULTY SLOWING DOWN. THERE WAS ALSO A MALFUNCTION WITH THE SEAT BELT ASSEMBLY BUCKLE. RECENTLY, WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS. THE TECHNICIAN ADVISED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER. AT THIS TIME, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND CURRENT MILEAGE WAS 155,000. UPDATE 10/01/08 *CW THE SET BELT WOULD NOT RETRACT. UPDATED 10/03/08. *JB

NHTSA ODI #10240646

100,000 miles · Aug 7, 2008
EquipmentService Brakes, HydraulicStructure

TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT IT IS VERY DIFFICULT TO DEPRESS THE BRAKE PEDAL IN HIS VEHICLE. HE HAS TO USE ALL OF HIS STRENGTH TO GET THEM TO WORK. IN ADDITION, THE ABS PUMP IS RUNNING AND WILL NOT SHUT OFF. THE ABS LIGHTS AND BRAKE LIGHTS ARE CURRENTLY ILLUMINATED. THE REAR WIP…

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TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT IT IS VERY DIFFICULT TO DEPRESS THE BRAKE PEDAL IN HIS VEHICLE. HE HAS TO USE ALL OF HIS STRENGTH TO GET THEM TO WORK. IN ADDITION, THE ABS PUMP IS RUNNING AND WILL NOT SHUT OFF. THE ABS LIGHTS AND BRAKE LIGHTS ARE CURRENTLY ILLUMINATED. THE REAR WIPER ON THE REAR HATCH HAS BEEN REPLACED FOUR TIMES AT THE COST OF $350. THE WIPER CURRENTLY NEEDS TO BE REPLACED AGAIN. WITHIN SIX MONTHS OF HAVING THE VEHICLE REPAIRED, THE FAILURE RECURRED. THE DRIVER'S SIDE DOOR IS FALLING OFF THE HINGES AND THE DOOR WAS REPAIRED ONCE BEFORE WITH A USED DOOR. THE DOOR CURRENTLY NEEDS TO BE REPAIRED OR REPLACED AGAIN. AT 81,000 MILES, THE TRANSMISSION HAD TO BE REPLACED DUE TO SHIFT BUMP BEHAVIOR; HOWEVER, THE FAILURE STILL PERSISTS. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 151,000 AND FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10237365

165,000 miles · Mar 7, 2003
Structure

THE SLIDING DOOR OPENED, EVEN IF THE DOOR WAS LOCKED. *JB THE PASSENGER SLIDING DOOR WILL NOT STAY ON TRACK. THE CONSUMER WAS TOLD THAT THE DOOR NEEDED A NEW LATCH. SCC

NHTSA ODI #10011099

Mileage unknown · Feb 6, 2003
Structure

IT LOOKS LIKE THE VEHICLES DOOR IS ABOUT TO FALL OUT. THE HINGES ARE SEPARATING FROM THE DOOR. DEALER WAS CONTACTED. PH

NHTSA ODI #10006679

Mileage unknown · Jan 9, 2003
Structure

CONSUMER STATES THAT WHILE DRIVING THE PASSENGER FRONT DOOR "FLEW" OPEN WITHOUT WARNING. DOOR HINGE CONNECTION IS VERY WEAK. DOOR IS "HANGING" DOWN FROM ASSEMBLY AND CAN NOT BE CLOSED PROPERLY OR LOCKED FROM THE INSIDE. *NLM

NHTSA ODI #10002414

Mileage unknown · Sep 16, 2002
Structure

THE WELD POINTS WHERE THE HINGES WERE WELDED TO THE FRAME HAVE RUSTED SUFFICIENTLY TO RENDER THE RIGHT DOOR UNUSABLE. THERE IS A SERIOUS CONCERN WITH THE LEFT DOOR. *JG

NHTSA ODI #567452

Mileage unknown · Nov 2, 2001
Structure

BOTH DRIVER'S DOOR AND PASSENGER'S DOORS HAVE FAILED SPOT WELDS JOINING INSIDE AND OUTSIDE DOOR PANELS. THIS HAS CAUSED DOORS TO SAG MISALIGNING THE LATCHES. THE AREA AROUND THE LATCHES HAS CRACKED AND THEY NO LONGER WORK PROPERLY. THIS IS A SAFETY ISSUE SINCE EITHER DOOR MAY OPEN UNEXPECTEDLY WHILE THE VEHICLE IS IN MOTION.*AK

NHTSA ODI #754019

Mileage unknown · Feb 14, 2001
Structure

DRIVER'S SIDE DOOR HINGES HAD RUSTED TO POINT THAT DOOR HAS FALLEN OFF. THIS PROBLEM OCCURRED A YEAR AGO, AND DEALER SOLDERED DOOR BACK ON. *AK

NHTSA ODI #880568

Mileage unknown · Feb 12, 2001
Electrical SystemEngine And Engine CoolingEquipment

CONSUMER STATES AIR CONDITIONER IS NOISY. *SLC

NHTSA ODI #559598

Mileage unknown · Jan 10, 2001
Structure

DRIVER'S SIDE DOOR IS FALLING OFF AT HINGES. EVERY TIME DOOR IS OPENED OR SHUT IT'S DAMAGING FRONT QUATER POND FENDER ON THE DRIVER'S SIDE. DEALER HAS BEEN CONTACTED. *AK

NHTSA ODI #877821

Official recalls

7

00V305000 · Steering: Steering Wheel/handle Bar

Oct 12, 2000

VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.

Consequence & remedy

Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.

Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.

99V213000 · Structure:body:hatchback/liftgate:hinge And Attachments

Sep 2, 1999

VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.

Consequence & remedy

Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.

Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.

99V189000 · Visibility:windshield Wiper/washer:linkages

Jul 16, 1999

VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.

Consequence & remedy

Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.

99V113000 · Air Bags

May 6, 1999

VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.

Consequence & remedy

Consequence: INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.

Remedy: DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.

97V148000 · Seat Belts:front:buckle Assembly

Sep 9, 1997

VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.

Consequence & remedy

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.

97V149000 · Seat Belts:front:anchorage

Sep 9, 1997

VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.

Consequence & remedy

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.

96V099000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip

Jun 13, 1996

THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.

Consequence & remedy

Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

7

DP03002 · Steering Column Separation

Opened May 7, 2003 · Closed Jul 22, 2003

Status: closed (inferred from source dates) · Steering:column

MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.

RQ00011 · Steering Wheel Separation

Opened May 1, 2000 · Closed Apr 1, 2002

Status: closed (inferred from source dates) · Steering

There is no summary currently available

Additional source detail variants (2)

Steering

There is no summary currently available

Steering

There is no summary currently available

RQ99004 · Rear Liftgate Support

Opened Apr 19, 1999 · No close date supplied

Status: open (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut

ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.

Additional source detail variants (2)

Structure:body:hatchback/liftgate:support Device/strut

ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.

Structure:body:hatchback/liftgate:support Device/strut

ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.

PE96008 · Safety Blt Latch Operation

Opened Jan 25, 1996 · Closed Jun 28, 1996

Status: closed (inferred from source dates) · Seat Belts

There is no summary currently available

EA94028 · Abs Braking System Fails

Opened Jul 29, 1994 · Closed Jun 24, 1996

Status: closed (inferred from source dates) · Service Brakes, Hydraulic

There is no summary currently available

PE94024 · Abs Braking System Fails

Opened Mar 7, 1994 · Closed Jul 29, 1994

Status: closed (inferred from source dates) · Service Brakes, Hydraulic

There is no summary currently available

EA94005 · Liftgate Latches

Opened Jan 31, 1994 · Closed Oct 25, 1995

Status: closed (inferred from source dates) · Structure

LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.